Software · pricing
Jivochat pricing
Jivochat publishes 4 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
- Entry price
- Free
- Model
- Freemium
- Tiers
- 4
- Free tier
- Yes
Jivochat plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Free | Free | 3 | Entry tier |
| Lite | $10/month | 2 | +$10/month, 2 more features |
| Pro | $25/month | 2 | +$15/month, 2 more features |
| Enterprise | On request | 2 | Priced on request |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Free
FreeThe entry tier. It covers live chat, 1 agent, basic features.
Lite
$10/monthOver Free, this tier adds:
- Up to 5 agents
- Chat transcripts
Pro
$25/monthOver Lite, this tier adds:
- Unlimited agents
- Phone support
Enterprise
On requestOver Pro, this tier adds:
- Custom features
- Dedicated support
Where Jivochat stops being free
Free, Free
- Live chat
- 1 agent
- Basic features
Lite, $10/month
The first thing you pay for:
- Up to 5 agents
- Chat transcripts
What the product covers
The full Jivochat feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Core
- Live chat
- Phone integration
- Email support
- Chatbot builder
Integrations
- CRM
- Slack
- Telegram
- Viber
Platform
- Web support
- Mobile app support
- IOS support
- Android support
People bring Jivochat in for live chat and messaging support across website and social channels, handling customer conversations from one agent inbox. If that is not the job you are buying for, the alternatives to Jivochat are worth a look before you commit to a tier.
Before you pay for Jivochat
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 4 tiers between Free and On request, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
Jivochat runs on web, mobile app, ios, android, and is published by Jivo of Moscow, Russia. The full record is on the Jivochat review.
Jivochat pricing questions
- How much does Jivochat cost?
- Jivochat publishes 4 tiers, from Free for Free up to On request for Enterprise. The entry tier costs nothing.
- Does Jivochat have a free plan?
- Yes. The Free tier costs nothing and covers live chat, 1 agent, basic features. Paying starts at $10/month for Lite.
- What is the difference between Free and Lite on Jivochat?
- Lite costs $10/month against Free, and adds up to 5 agents, chat transcripts.
- Is the Enterprise plan on Jivochat worth it?
- That depends entirely on whether you need what it adds, which on the published record is custom features, dedicated support. It costs On request against $10/month for Lite. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- What am I actually paying for with Jivochat?
- The record lists 12 features across 3 areas: core, integrations, platform. In practice it is brought in for live chat and messaging support across website and social channels, handling customer conversations from one agent inbox.
- Does Jivochat charge per user?
- The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Jivochat prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Jivochat against before paying?
- Nothing else in this directory is filed close enough to Jivochat to make a useful price comparison.