Live Chat · pricing
Jivochat pricing
Jivochat publishes 4 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 30 August 2026, Jivochat pricing is free across 4 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- Free
- Model
- Subscription
- Tiers
- 4
- Free tier
- Yes
Jivochat plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Free | Free | 3 | Entry tier |
| Basic | $28/month | 3 | +$28/month, 3 more features |
| Professional | $42/month | 3 | +$14/month, 3 more features |
| Enterprise | $56/month | 4 | +$14/month, 4 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Free
FreeThe entry tier. It covers 5 agents included, online chat for websites and social media integration, basic callback and offline forms.
Basic
$28/monthOver Free, this tier adds:
- Per-agent pricing ($28/agent/month)
- Proactive invitations and visitor monitoring
- Anti-spam protection and JivoChat CRM included
Professional
$42/monthOver Basic, this tier adds:
- $42 per agent per month
- Telephony Plus module and WhatsApp integration
- Chat rescue and chatbot integration
Enterprise
$56/monthOver Professional, this tier adds:
- $56 per agent per month
- Mobile SDK and advanced chat routing
- Unlimited agents (vs 100 cap on other paid tiers)
- Chat API access
Where Jivochat stops being free
Free, Free
- 5 agents included
- Online chat for websites and social media integration
- Basic callback and offline forms
Basic, $28/month
The first thing you pay for:
- Per-agent pricing ($28/agent/month)
- Proactive invitations and visitor monitoring
- Anti-spam protection and JivoChat CRM included
What the product covers
The full Jivochat feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Live chat
- Phone integration
- Email support
- Chatbot builder
Integrations
- CRM
- Slack
- Telegram
- Viber
Platform
- Web support
- Mobile app support
- IOS support
- Android support
People bring Jivochat in for live chat and messaging support across website and social channels, handling customer conversations from one agent inbox. If that is not the job you are buying for, the alternatives to Jivochat are worth a look before you commit to a tier.
How that compares in Live Chat
Too few live chat tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Jivochat (this page) | Free | subscription | - | |
| ManyChat | Free, then $15/month | freemium | - | vs Jivochat |
| Landbot | Free, then €32/month | freemium | - | vs Jivochat |
| Conferbot | Free, then $19/month | freemium | - | vs Jivochat |
| Kore.ai | On request | subscription | - | vs Jivochat |
| Conversica | On request | subscription | - | vs Jivochat |
| Botpress | Free, then $9000/year | subscription | - | vs Jivochat |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Jivochat badges page.
Before you pay for Jivochat
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 4 tiers between Free and $56/month, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
Jivochat runs on web, mobile app, ios, android, and is published by Jivo of Moscow, Russia. The full record is on the Jivochat review, and the rest of the category is under best live chat tools.
Jivochat pricing questions
- How much does Jivochat cost?
- Jivochat publishes 4 tiers, from Free for Free up to $56/month for Enterprise. The entry tier costs nothing.
- Does Jivochat have a free plan?
- Yes. The Free tier costs nothing and covers 5 agents included, online chat for websites and social media integration, basic callback and offline forms. Paying starts at $28/month for Basic.
- What is the difference between Free and Basic on Jivochat?
- Basic costs $28/month against Free, and adds per-agent pricing ($28/agent/month), proactive invitations and visitor monitoring, anti-spam protection and jivochat crm included.
- Is the Enterprise plan on Jivochat worth it?
- That depends entirely on whether you need what it adds, which on the published record is $56 per agent per month, mobile sdk and advanced chat routing, unlimited agents (vs 100 cap on other paid tiers), chat api access. It costs $56/month against $28/month for Basic. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Which live chat tools can I use without paying?
- 5 of the 8 live chat tools listed alongside Jivochat have a free tier: ManyChat, Landbot, Conferbot, Botpress, Freshchat.
- What am I actually paying for with Jivochat?
- The record lists 12 features across 3 areas: other, integrations, platform. In practice it is brought in for live chat and messaging support across website and social channels, handling customer conversations from one agent inbox.
- Does Jivochat charge per user?
- The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Jivochat prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Jivochat against before paying?
- The closest live chat tools in this directory are ManyChat, Landbot, Conferbot, Kore.ai. Each has a side-by-side comparison with Jivochat covering price, platforms and features.