Live Chat & Chatbots · head to head
Jivochat vs Landbot
Jivochat
Live Chat & Chatbots
All-in-one communication platform for customer engagement
- From
- Free
- Rated
- -
Landbot
Live Chat & Chatbots
No-code chatbot builder for websites, WhatsApp, and lead generation
- From
- Free
- Rated
- -
The short version
- Each has a real cost: Jivochat the free plan keeps only 2 months of chat history and has no CRM; Landbot extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.
- They diverge on capability: Jivochat covers Live chat, Landbot covers Visual Flow Builder.
Where they differ
Only the attributes on which Jivochat and Landbot actually diverge.
Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated), category (Live Chat & Chatbots).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Jivochat
- Live chat
- Phone integration
- Email support
- Chatbot builder
- CRM
- Slack
- Telegram
- Viber
Only in Landbot
- Visual Flow Builder
- WhatsApp Integration
- AI Chats
- Human Handoff
- Templates Library
- CRM Integrations
What people use each for
The jobs each tool is most often brought in to do.
Jivochat
- Live chat and messaging support across website and social channelsnot Landbot
- Handling customer conversations from one agent inboxnot Landbot
Landbot
- Lead qualification chatbots on websitesnot Jivochat
- WhatsApp customer engagementnot Jivochat
- Interactive conversational formsnot Jivochat
- Automated first-line customer supportnot Jivochat
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Jivochat
- The free plan keeps only 2 months of chat history and has no CRM
- The Chat API, chat routing and the mobile SDK are all Enterprise only, at $56 per agent per month billed annually
- The WhatsApp module is a $27 a month add on on every plan including Enterprise
- The Professional plan caps the account at 100 agents
- Pricing is per agent, so support cost scales with headcount rather than conversation volume
Landbot
- Extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.
- Adding WhatsApp to the Professional plan costs an additional €100/month.
- Premium CRM integrations like Salesforce require the higher-priced Professional tier or above.
- The free plan is capped at only 100 chats per month, limiting real-world testing.
Pricing, plan by plan
Jivochat
Free- FreeFree
- Live chat
- 1 agent
- Basic features
- Lite$10/month
- Up to 5 agents
- Chat transcripts
- Pro$25/month
- Unlimited agents
- Phone support
- Enterprise$undefined/month
- Custom features
- Dedicated support
Landbot
Free- Free$undefined/month
- 100 chats/month
- 1 seat
- Full builder access
- Starter$32/month
- 500 chats/month
- 100 AI chats
- 2 seats
- Professional$80/month
- 2,500 chats/month
- 300 AI chats
- 3 seats
Which should you pick?
Choose Jivochat if
- You need live chat.
- You want to start without paying.
- You work on Web, Mobile app, IOS, Android.
- You also want phone integration.
Choose Landbot if
- You need visual flow builder.
- You want to start without paying.
- You work on web.
- You also want whatsapp integration.
Questions people ask
- Is Jivochat or Landbot better?
- Neither clearly leads. Jivochat starts at Free and Landbot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Jivochat or Landbot?
- Jivochat starts at Free and Landbot at Free.
- Does Jivochat or Landbot run on more platforms?
- Jivochat runs on Web, Mobile app, IOS, Android. Landbot runs on web.
- Can I use Jivochat for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Jivochat best used for?
- Jivochat is most often used for live chat and messaging support across website and social channels, handling customer conversations from one agent inbox. Of those, live chat and messaging support across website and social channels and handling customer conversations from one agent inbox are not what Landbot is typically brought in for.
- What can Jivochat do that Landbot cannot?
- Jivochat covers Live chat, Phone integration, Email support, Chatbot builder. Landbot covers Visual Flow Builder, WhatsApp Integration, AI Chats, Human Handoff.
Answered from the vendors’ own pages
Landbot: What happens after the free trial ends?
Users are automatically moved to the Free plan with no charge, since Landbot does not require a credit card for trials.
SourceLandbot: Can I cancel a monthly plan anytime?
Yes, monthly plans are month-to-month and can be cancelled at any time from account settings with no long-term contract.
SourceLandbot: Does Landbot support WhatsApp?
Yes, WhatsApp is included in the Professional WhatsApp plan and can be added to Professional for an extra €100/month, including one WhatsApp number.
SourceRelated pages
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