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CRM · head to head

Pipedrive vs Vtiger

Pipedrive logo

Pipedrive

CRM

The CRM that sales teams love to use

From
On request
Rated
-
Full reviewWebsite
Vtiger logo

Vtiger

CRM

Open source CRM for growing businesses

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Vtiger has a free tier, so it costs nothing to try first.
  • Each has a real cost: Pipedrive email account connectivity restricted to maximum of five email accounts per user; Vtiger free One Pilot plan caps at 10 users and 3,000 records with 3 GB storage
  • They diverge on capability: Pipedrive covers Visual pipeline, Vtiger covers Contact management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Pipedrive and Vtiger actually diverge.

Attributes where Pipedrive and Vtiger differ
AttributePipedriveVtiger
Starting priceOn requestFree
Free tierNoYes
Founded20102004

Identical on both: pricing model (subscription), platforms (Web, iOS, Android), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pipedrive

  • Visual pipeline
  • Deal tracking
  • Activity reminders
  • Email integration
  • Mobile apps
  • Goal tracking
  • Lead management
  • Google Workspace

Only in Vtiger

  • Contact management
  • Sales pipeline
  • Service desk
  • Marketing automation
  • Mobile app
  • API access
  • Zapier
  • Google Drive

Both cover

  • Reporting
  • Slack
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot Vtiger
  • Multi-channel communication with email and calendar syncnot Vtiger
  • Sales automation for small to mid-market teamsnot Vtiger

Vtiger

  • Sales CRM and pipeline managementnot Pipedrive
  • Marketing automation and email campaignsnot Pipedrive
  • Help desk and customer supportnot Pipedrive
  • Project managementnot Pipedrive
  • Time tracking and billingnot Pipedrive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Vtiger

  • Free One Pilot plan caps at 10 users and 3,000 records with 3 GB storage
  • One Growth plan is limited to 15 users
  • Standard users on One Enterprise cost $42 per user per month billed, more than double the Single App User rate of $30

Pricing, plan by plan

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Vtiger

Free
  • One PilotFree
    • Up to 10 users
    • Up to 3,000 records
    • Contact management
  • One Growth$12/month
    • Standard User: $12 per user per month
    • Up to 15 users
    • Up to 100,000 records
  • One Professional$30/month
    • Standard User: $30 per user per month
    • Single App User: $20 per user per month
    • Marked as Popular tier
  • One Enterprise$42/month
    • Standard User: $42 per user per month
    • Single App User: $30 per user per month

Which should you pick?

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want deal tracking.
Pipedrive review

Choose Vtiger if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Vtiger review

Questions people ask

Is Pipedrive or Vtiger better?
Neither clearly leads. Pipedrive starts at On request and Vtiger at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pipedrive or Vtiger?
Vtiger has a free tier; the other does not. Paid plans start at On request for Pipedrive and Free for Vtiger.
Does Pipedrive or Vtiger run on more platforms?
Pipedrive runs on Web, iOS, Android. Vtiger runs on Web, Ios, Android.
Can I use Vtiger for free?
Yes. Vtiger has a free tier, so you can try it without paying. Pipedrive starts at On request.
What is Pipedrive best used for?
Pipedrive is most often used for sales pipeline management with kanban-style dashboards, multi-channel communication with email and calendar sync, sales automation for small to mid-market teams. Of those, sales pipeline management with kanban-style dashboards and multi-channel communication with email and calendar sync are not what Vtiger is typically brought in for.
What can Pipedrive do that Vtiger cannot?
Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. Vtiger covers Contact management, Sales pipeline, Service desk, Marketing automation. Both handle Reporting, Slack, GDPR.

Answered from the vendors’ own pages

Pipedrive: How long is Pipedrive's free trial and what's required to start?

Pipedrive offers a 14-day free trial with full platform access. No credit card is required to begin the trial, making it accessible to businesses of any size.

Source
Vtiger: How much does Vtiger One Growth plan cost?

Vtiger One Growth costs $12 USD per standard user per month and supports up to 15 users with 100,000 records. Yearly billing saves up to 34% compared to monthly billing.

Source
Pipedrive: Are specific pricing tiers and costs detailed on the homepage?

The homepage does not list specific pricing amounts or tier names. Detailed subscription information and pricing costs are available on Pipedrive's dedicated pricing page.

Source
Vtiger: What user types does Vtiger offer?

Vtiger offers Standard Users with full access to all apps and features, and Single App Users with full access to one app (Sales, Marketing, Help Desk, Projects, or Inventory) plus view-only access to others. Single App Users cost less than Standard Users across all paid tiers.

Source
Pipedrive: What core features does Pipedrive include?

Pipedrive includes pipeline management, automation, AI capabilities, email sync, and reporting features. Feature availability at different price levels is detailed on their pricing page.

Source
Vtiger: What is included in Vtiger One Pilot free plan?

Vtiger One Pilot is free and supports up to 10 users with 3,000 records, including contact management, marketing automation with 1,000 emails monthly, help desk, project management, and sales pipeline features.

Source
Vtiger: What are the higher pricing tiers for Vtiger?

Vtiger offers One Professional ($30 per standard user or $20 per single app user monthly), One Enterprise ($42 per standard user or $30 per single app user monthly), and One AI ($50 per standard user or $38 per single app user monthly with new AI capabilities).

Source
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