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CRM & Sales · head to head

Vtiger vs Zoho CRM

Vtiger logo

Vtiger

CRM & Sales

Open source CRM for growing businesses

From
Free
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

All industries

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Vtiger free One Pilot plan caps at 10 users and 3,000 records with 3 GB storage; Zoho CRM free tier limited to 3 users only
  • They diverge on capability: Vtiger covers Sales pipeline, Zoho CRM covers Lead management.

Where they differ

Only the attributes on which Vtiger and Zoho CRM actually diverge.

Attributes where Vtiger and Zoho CRM differ
AttributeVtigerZoho CRM
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
CategoryCRM & SalesAll industries
Founded20041996

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Vtiger

  • Sales pipeline
  • Service desk
  • Marketing automation
  • Reporting
  • Mobile app
  • API access
  • Google Drive
  • Cloud deployment

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Sales automation
  • Analytics
  • Mobile CRM
  • Email marketing
  • AI assistant (Zia)
  • G Suite

Both cover

  • Contact management
  • Zapier
  • Slack
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Vtiger

  • Small team CRM with tiered per-user pricing as needs grownot Zoho CRM

Zoho CRM

  • Sales automationnot Vtiger
  • Lead managementnot Vtiger
  • Customer supportnot Vtiger
  • Marketing automationnot Vtiger
  • Analytics & reportingnot Vtiger

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Vtiger

  • Free One Pilot plan caps at 10 users and 3,000 records with 3 GB storage
  • One Growth plan is limited to 15 users
  • Standard users on One Enterprise cost $42 per user per month billed, more than double the Single App User rate of $30

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

Vtiger

Free
  • FreeFree
    • Contact management
    • Basic CRM
  • Professional$10/month
    • Everything in Free
    • Sales automation
    • Service management
  • Enterprise$30/month
    • Everything in Professional
    • Advanced customization

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose Vtiger if

  • You need sales pipeline.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want service desk.
Vtiger review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is Vtiger or Zoho CRM better?
Neither clearly leads. Vtiger starts at Free and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Vtiger or Zoho CRM?
Vtiger starts at Free and Zoho CRM at Free.
Does Vtiger or Zoho CRM run on more platforms?
Vtiger runs on Web, Ios, Android. Zoho CRM runs on Web, Ios, Android, Api.
Can I use Vtiger for free?
Both have a free tier, so you can try either at no cost before committing.
What is Vtiger best used for?
Vtiger is most often used for small team crm with tiered per-user pricing as needs grow. Of those, small team crm with tiered per-user pricing as needs grow is not what Zoho CRM is typically brought in for.
What can Vtiger do that Zoho CRM cannot?
Vtiger covers Sales pipeline, Service desk, Marketing automation, Reporting. Zoho CRM covers Lead management, Deal tracking, Sales automation, Analytics. Both handle Contact management, Zapier, Slack, GDPR.

Answered from the vendors’ own pages

Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
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