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CRM · head to head

Vtiger vs Zoho CRM

Vtiger logo

Vtiger

CRM

Open source CRM for growing businesses

From
Free
Rated
-
Full reviewWebsite
Zoho CRM logo

Zoho CRM

CRM

The world's favorite CRM

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Vtiger free One Pilot plan caps at 10 users and 3,000 records with 3 GB storage; Zoho CRM free tier limited to 3 users only
  • They diverge on capability: Vtiger covers Sales pipeline, Zoho CRM covers Lead management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Vtiger and Zoho CRM actually diverge.

Attributes where Vtiger and Zoho CRM differ
AttributeVtigerZoho CRM
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api
Founded20041996

Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Vtiger

  • Sales pipeline
  • Service desk
  • Marketing automation
  • Reporting
  • Mobile app
  • API access
  • Google Drive
  • Cloud deployment

Only in Zoho CRM

  • Lead management
  • Deal tracking
  • Sales automation
  • Analytics
  • Mobile CRM
  • Email marketing
  • AI assistant (Zia)
  • G Suite

Both cover

  • Contact management
  • Zapier
  • Slack
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Vtiger

  • Sales CRM and pipeline managementnot Zoho CRM
  • Marketing automation and email campaignsnot Zoho CRM
  • Help desk and customer supportnot Zoho CRM
  • Project managementnot Zoho CRM
  • Time tracking and billingnot Zoho CRM

Zoho CRM

  • Sales automationnot Vtiger
  • Lead managementnot Vtiger
  • Customer supportnot Vtiger
  • Marketing automationnot Vtiger
  • Analytics & reportingnot Vtiger

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Vtiger

  • Free One Pilot plan caps at 10 users and 3,000 records with 3 GB storage
  • One Growth plan is limited to 15 users
  • Standard users on One Enterprise cost $42 per user per month billed, more than double the Single App User rate of $30

Zoho CRM

  • Free tier limited to 3 users only
  • Steep pricing when scaling beyond 10 users
  • Limited offline capabilities compared to some competitors
  • Setup and configuration can require significant customization

Pricing, plan by plan

Vtiger

Free
  • One PilotFree
    • Up to 10 users
    • Up to 3,000 records
    • Contact management
  • One Growth$12/month
    • Standard User: $12 per user per month
    • Up to 15 users
    • Up to 100,000 records
  • One Professional$30/month
    • Standard User: $30 per user per month
    • Single App User: $20 per user per month
    • Marked as Popular tier
  • One Enterprise$42/month
    • Standard User: $42 per user per month
    • Single App User: $30 per user per month

Zoho CRM

Free
  • FreeFree
    • Up to 3 users
    • Basic modules
    • Standard dashboards
  • Standard$14/month
    • Sales forecasting
    • Custom dashboards
    • Workflow automation
  • Professional$23/month
    • Inventory management
    • AI predictions
    • Advanced customization
  • Enterprise$40/month
    • Zia AI assistant
    • Multi-currency
    • Advanced analytics

Which should you pick?

Choose Vtiger if

  • You need sales pipeline.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want service desk.
Vtiger review

Choose Zoho CRM if

  • You need lead management.
  • You want to start without paying.
  • You work on Web, Ios, Android, Api.
  • You also want deal tracking.
Zoho CRM review

Questions people ask

Is Vtiger or Zoho CRM better?
Neither clearly leads. Vtiger starts at Free and Zoho CRM at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Vtiger or Zoho CRM?
Vtiger starts at Free and Zoho CRM at Free.
Does Vtiger or Zoho CRM run on more platforms?
Vtiger runs on Web, Ios, Android. Zoho CRM runs on Web, Ios, Android, Api.
Can I use Vtiger for free?
Both have a free tier, so you can try either at no cost before committing.
What is Vtiger best used for?
Vtiger is most often used for sales crm and pipeline management, marketing automation and email campaigns, help desk and customer support, project management. Of those, sales crm and pipeline management and marketing automation and email campaigns are not what Zoho CRM is typically brought in for.
What can Vtiger do that Zoho CRM cannot?
Vtiger covers Sales pipeline, Service desk, Marketing automation, Reporting. Zoho CRM covers Lead management, Deal tracking, Sales automation, Analytics. Both handle Contact management, Zapier, Slack, GDPR.

Answered from the vendors’ own pages

Vtiger: How much does Vtiger One Growth plan cost?

Vtiger One Growth costs $12 USD per standard user per month and supports up to 15 users with 100,000 records. Yearly billing saves up to 34% compared to monthly billing.

Source
Zoho CRM: Does Zoho CRM have a free tier?

Yes. Zoho CRM offers a free plan for up to 3 users that includes core CRM functionality like lead, contact, and account management, basic workflow automation, and customizable dashboards.

Source
Vtiger: What user types does Vtiger offer?

Vtiger offers Standard Users with full access to all apps and features, and Single App Users with full access to one app (Sales, Marketing, Help Desk, Projects, or Inventory) plus view-only access to others. Single App Users cost less than Standard Users across all paid tiers.

Source
Zoho CRM: What does Zoho CRM cost for a paid plan?

Zoho CRM pricing ranges from $14 per user per month for the Standard plan up to $52 per user per month for the Ultimate plan when billed annually. Most sales teams use the Professional plan around $23/user/month or Enterprise at $40/user/month.

Source
Vtiger: What is included in Vtiger One Pilot free plan?

Vtiger One Pilot is free and supports up to 10 users with 3,000 records, including contact management, marketing automation with 1,000 emails monthly, help desk, project management, and sales pipeline features.

Source
Zoho CRM: Is Zoho CRM independent or owned by another company?

Zoho CRM is part of Zoho Corporation, which is independent and bootstrapped. The parent company was founded in 1996 as AdventNet, rebranded to Zoho in 2009, and has never accepted external venture funding.

Source
Vtiger: What are the higher pricing tiers for Vtiger?

Vtiger offers One Professional ($30 per standard user or $20 per single app user monthly), One Enterprise ($42 per standard user or $30 per single app user monthly), and One AI ($50 per standard user or $38 per single app user monthly with new AI capabilities).

Source
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