CRM · head to head
Twenty vs Vtiger
The short version
- Each has a real cost: Twenty requires technical expertise to customize and maintain compared to no-code CRM platforms; Vtiger free One Pilot plan caps at 10 users and 3,000 records with 3 GB storage
- They diverge on capability: Twenty covers Open-Source Framework, Vtiger covers Contact management.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Twenty and Vtiger actually diverge.
Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Twenty
- Open-Source Framework
- Custom Database Objects
- Multiple View Types
- AI Integration
- Workflow Engine
- Data Migration
- API Access
- Multi-Language Support
Only in Vtiger
- Contact management
- Sales pipeline
- Service desk
- Marketing automation
- Reporting
- Mobile app
- API access
- Zapier
What people use each for
The jobs each tool is most often brought in to do.
Twenty
- Building custom CRM solutions for complex business processesnot Vtiger
- Migrating from Salesforce or HubSpot while maintaining data ownershipnot Vtiger
- Technical teams needing TypeScript-based customizationnot Vtiger
- Organizations requiring self-hosted or air-gapped deploymentsnot Vtiger
- Enterprises combining CRM with AI-powered workflowsnot Vtiger
Vtiger
- Sales CRM and pipeline managementnot Twenty
- Marketing automation and email campaignsnot Twenty
- Help desk and customer supportnot Twenty
- Project managementnot Twenty
- Time tracking and billingnot Twenty
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Twenty
- Requires technical expertise to customize and maintain compared to no-code CRM platforms
- Self-hosting increases operational overhead and infrastructure costs
- Limited ecosystem of pre-built integrations compared to Salesforce
- Smaller community and third-party extension library than established CRMs
- Enterprise plan requires custom negotiation with no transparent pricing
Vtiger
- Free One Pilot plan caps at 10 users and 3,000 records with 3 GB storage
- One Growth plan is limited to 15 users
- Standard users on One Enterprise cost $42 per user per month billed, more than double the Single App User rate of $30
Pricing, plan by plan
Twenty
Free- Pro$9/month
- Full customization
- Custom apps
- AI Agents
- Organization$19/month
- Everything in Pro
- Row-level permissions
- SAML and OIDC SSO
- Enterprise$null/year
- Everything in Organization
- Single-tenant isolation
- IP allow-listing
Vtiger
Free- One PilotFree
- Up to 10 users
- Up to 3,000 records
- Contact management
- One Growth$12/month
- Standard User: $12 per user per month
- Up to 15 users
- Up to 100,000 records
- One Professional$30/month
- Standard User: $30 per user per month
- Single App User: $20 per user per month
- Marked as Popular tier
- One Enterprise$42/month
- Standard User: $42 per user per month
- Single App User: $30 per user per month
Which should you pick?
Choose Twenty if
- You need open-source framework.
- You want to start without paying.
- You work on Web, Self-hosted.
- You also want custom database objects.
Choose Vtiger if
- You need contact management.
- You want to start without paying.
- You work on Web, Ios, Android.
- You also want sales pipeline.
Questions people ask
- Is Twenty or Vtiger better?
- Neither clearly leads. Twenty starts at Free and Vtiger at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Twenty or Vtiger?
- Twenty starts at Free and Vtiger at Free.
- Does Twenty or Vtiger run on more platforms?
- Twenty runs on Web, Self-hosted. Vtiger runs on Web, Ios, Android.
- Can I use Twenty for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Twenty best used for?
- Twenty is most often used for building custom crm solutions for complex business processes, migrating from salesforce or hubspot while maintaining data ownership, technical teams needing typescript-based customization, organizations requiring self-hosted or air-gapped deployments. Of those, building custom crm solutions for complex business processes and migrating from salesforce or hubspot while maintaining data ownership are not what Vtiger is typically brought in for.
- What can Twenty do that Vtiger cannot?
- Twenty covers Open-Source Framework, Custom Database Objects, Multiple View Types, AI Integration. Vtiger covers Contact management, Sales pipeline, Service desk, Marketing automation.
Answered from the vendors’ own pages
Twenty: Is Twenty free or paid?
Twenty offers a 30-day free trial without credit card. Cloud plans start at $9 per user per month (Pro) when billed annually, with Organization plan at $19 per user per month.
SourceVtiger: How much does Vtiger One Growth plan cost?
Vtiger One Growth costs $12 USD per standard user per month and supports up to 15 users with 100,000 records. Yearly billing saves up to 34% compared to monthly billing.
SourceTwenty: Can I migrate data from Salesforce or HubSpot?
Yes, Twenty supports CSV and API-based migration from Salesforce and HubSpot, with support for 50,000+ records.
SourceVtiger: What user types does Vtiger offer?
Vtiger offers Standard Users with full access to all apps and features, and Single App Users with full access to one app (Sales, Marketing, Help Desk, Projects, or Inventory) plus view-only access to others. Single App Users cost less than Standard Users across all paid tiers.
SourceTwenty: What programming languages does Twenty support?
Twenty is built with TypeScript and provides a TypeScript-based Apps framework for creating custom extensions.
SourceVtiger: What is included in Vtiger One Pilot free plan?
Vtiger One Pilot is free and supports up to 10 users with 3,000 records, including contact management, marketing automation with 1,000 emails monthly, help desk, project management, and sales pipeline features.
SourceTwenty: How long does enterprise deployment take?
Enterprise deployment typically takes 1-2 weeks with Onboarding Packs or certified partners.
SourceVtiger: What are the higher pricing tiers for Vtiger?
Vtiger offers One Professional ($30 per standard user or $20 per single app user monthly), One Enterprise ($42 per standard user or $30 per single app user monthly), and One AI ($50 per standard user or $38 per single app user monthly with new AI capabilities).
SourceRelated pages
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