Softwr

Customer Support · head to head

HappyFox vs Keap

HappyFox logo

HappyFox

Customer Support

Help desk software for happy customers

From
$29/month
Free plan
No
Full reviewWebsite
Keap logo

Keap

CRM

CRM and marketing automation for small business

From
$29/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: HappyFox specific pricing tiers and costs not listed on main pricing page; requires contacting sales or booking a pricing call; Keap the entry price is $299 a month and includes only 2 user licences, with each additional user at $39 a month
  • They diverge on capability: HappyFox covers Ticketing, Keap covers Contact management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which HappyFox and Keap actually diverge.

Attributes where HappyFox and Keap differ
AttributeHappyFoxKeap
CategoryCustomer SupportCRM
Founded20122000

Identical on both: starting price ($29/month), pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Salesforce
  • Microsoft Teams
  • Jira

Only in Keap

  • Contact management
  • Pipeline management
  • Email marketing
  • Marketing automation
  • Sales automation
  • Stripe
  • Google Ads
  • Facebook Ads

Both cover

  • Reporting
  • Slack
  • Zapier
  • GDPR
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

HappyFox

  • Help desk ticketing across email, chat and phonenot Keap
  • Managing internal and customer support requests in one queuenot Keap

Keap

  • Contact management and CRMnot HappyFox
  • Marketing automationnot HappyFox
  • Sales pipeline managementnot HappyFox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HappyFox

  • Specific pricing tiers and costs not listed on main pricing page; requires contacting sales or booking a pricing call
  • Basic plan limited to 5 agents
  • Multiple separate product pricing pages (Help Desk, AI Contact Center, CRM, Service Desk, HappyFox AI, Autopilot, Assist AI, Chatbot, Workflows)

Keap

  • The entry price is $299 a month and includes only 2 user licences, with each additional user at $39 a month
  • Price varies with contact count, and the bands are only visible by entering a number into a calculator on the page
  • Implementation services are described as required rather than optional
  • Text marketing beyond the included 500 messages is a separate add on running from $24 to $279 a month

Pricing, plan by plan

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Keap

$29/month
  • Lite$29/month
    • Contact management
    • Email marketing
  • Standard$59/month
    • Everything in Lite
    • Sales automation
    • Pipeline management
  • Professional$149/month
    • Everything in Standard
    • Advanced automation
    • AI features

Which should you pick?

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Choose Keap if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want pipeline management.
Keap review

Questions people ask

Is HappyFox or Keap better?
Neither clearly leads. HappyFox starts at $29/month and Keap at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HappyFox or Keap?
HappyFox starts at $29/month and Keap at $29/month.
Does HappyFox or Keap run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is HappyFox best used for?
HappyFox is most often used for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. Of those, help desk ticketing across email, chat and phone and managing internal and customer support requests in one queue are not what Keap is typically brought in for.
What can HappyFox do that Keap cannot?
HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Keap covers Contact management, Pipeline management, Email marketing, Marketing automation. Both handle Reporting, Slack, Zapier, GDPR.

Answered from the vendors’ own pages

HappyFox: Does HappyFox offer a free trial?

Yes, every HappyFox plan starts with a 14-day free trial with no credit card required.

Source
Keap: How much does Keap cost?

Keap costs $299/month billed at $2,988/year for the main plan, which includes 2 user licenses. Additional users cost $39/month each.

Source
HappyFox: What is HappyFox's pricing model?

HappyFox uses per-agent pricing with monthly charges for each support agent. Annual billing offers 20% savings. The Basic plan is limited to 5 agents; higher tiers include unlimited agents.

Source
Keap: What text messaging fees does Keap charge?

Text marketing tiers range from $24 to $279/month with included message allotments. Overages are $0.015 per message and $0.01 per minute for voice.

Source
HappyFox: What discounts does HappyFox offer?

HappyFox offers 20% annual billing discount, free one-year licenses for eligible startups on HappyFox CRM (with unlimited users and 50,000 AI credits), and discounts for non-profits and educational institutions on all plans.

Source
Keap: Is implementation included in Keap pricing?

Implementation services are required at additional cost. Package pricing is available through Keap sales.

Source
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