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Customer Support · head to head

HappyFox vs Ontraport

HappyFox logo

HappyFox

Customer Support

Help desk software for happy customers

From
$29/month
Free plan
No
Full reviewWebsite
Ontraport logo

Ontraport

CRM

All-in-one CRM and marketing automation

From
$24/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: HappyFox specific pricing tiers and costs not listed on main pricing page; requires contacting sales or booking a pricing call; Ontraport no plan name, monthly price, contact band, user count or email send limit is published on the pricing page
  • They diverge on capability: HappyFox covers Ticketing, Ontraport covers Contact management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which HappyFox and Ontraport actually diverge.

Attributes where HappyFox and Ontraport differ
AttributeHappyFoxOntraport
Starting price$29/month$24/month
PlatformsWeb, Ios, AndroidWeb
CategoryCustomer SupportCRM
Founded20122009

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HappyFox

  • Ticketing
  • Knowledge base
  • SLA management
  • Self-service portal
  • Salesforce
  • Microsoft Teams
  • Jira
  • SOC2

Only in Ontraport

  • Contact management
  • Sales pipeline
  • Email marketing
  • Marketing automation
  • Landing pages
  • Stripe
  • Cloud deployment
  • English language support

Both cover

  • Automation
  • Reporting
  • Slack
  • Zapier
  • GDPR
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

HappyFox

  • Help desk ticketing across email, chat and phonenot Ontraport
  • Managing internal and customer support requests in one queuenot Ontraport

Ontraport

  • CRM with marketing automation and campaign buildingnot HappyFox
  • Managing contacts, pages and email sequences in one platformnot HappyFox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HappyFox

  • Specific pricing tiers and costs not listed on main pricing page; requires contacting sales or booking a pricing call
  • Basic plan limited to 5 agents
  • Multiple separate product pricing pages (Help Desk, AI Contact Center, CRM, Service Desk, HappyFox AI, Autopilot, Assist AI, Chatbot, Workflows)

Ontraport

  • No plan name, monthly price, contact band, user count or email send limit is published on the pricing page
  • Reaching a figure requires a trial signup or a sales conversation
  • The two months free saving requires annual billing

Pricing, plan by plan

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Ontraport

$24/month
  • Plus$24/month
    • Contact management
    • Email marketing
  • Pro$79/month
    • Everything in Plus
    • Automation
    • CRM
  • Pro+$149/month
    • Everything in Pro
    • Advanced features
    • API access

Which should you pick?

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Choose Ontraport if

  • You need contact management.
  • You also want sales pipeline.
Ontraport review

Questions people ask

Is HappyFox or Ontraport better?
Neither clearly leads. HappyFox starts at $29/month and Ontraport at $24/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HappyFox or Ontraport?
HappyFox starts at $29/month and Ontraport at $24/month.
Does HappyFox or Ontraport run on more platforms?
HappyFox runs on Web, Ios, Android. Ontraport runs on Web.
What is HappyFox best used for?
HappyFox is most often used for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. Of those, help desk ticketing across email, chat and phone and managing internal and customer support requests in one queue are not what Ontraport is typically brought in for.
What can HappyFox do that Ontraport cannot?
HappyFox covers Ticketing, Knowledge base, SLA management, Self-service portal. Ontraport covers Contact management, Sales pipeline, Email marketing, Marketing automation. Both handle Automation, Reporting, Slack, Zapier.

Answered from the vendors’ own pages

HappyFox: Does HappyFox offer a free trial?

Yes, every HappyFox plan starts with a 14-day free trial with no credit card required.

Source
Ontraport: How much does Ontraport cost?

Ontraport does not publish specific pricing online. The company offers a 14-day free trial with no credit card required, and users must contact sales or start a trial to learn pricing details.

Source
HappyFox: What is HappyFox's pricing model?

HappyFox uses per-agent pricing with monthly charges for each support agent. Annual billing offers 20% savings. The Basic plan is limited to 5 agents; higher tiers include unlimited agents.

Source
Ontraport: What payment options does Ontraport offer?

Ontraport offers flexible subscription options with monthly or annual billing available. Annual subscriptions include two months free compared to monthly rates.

Source
HappyFox: What discounts does HappyFox offer?

HappyFox offers 20% annual billing discount, free one-year licenses for eligible startups on HappyFox CRM (with unlimited users and 50,000 AI credits), and discounts for non-profits and educational institutions on all plans.

Source
Ontraport: Are there long-term contracts required?

Ontraport emphasizes month-to-month commitment availability with no long-term contracts required. Users can upgrade or downgrade plans as needed.

Source
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