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Customer Support · head to head

HappyFox vs Really Simple Systems

HappyFox logo

HappyFox

Customer Support

Help desk software for happy customers

From
$29/month
Free plan
No
Full reviewWebsite
R

Really Simple Systems

CRM

Easy CRM for small businesses

From
$15/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: HappyFox specific pricing tiers and costs not listed on main pricing page; requires contacting sales or booking a pricing call; Really Simple Systems the vendor's own pricing page as captured by the Internet Archive on 22 October 2019 listed four CRM tiers billed annually: Free at $0 for up to 2 users, Starter at $14 per user per month, Professional at $30 per user per month, and Enterprise at $46 per user per month (each roughly 7 to 10 percent higher if billed monthly); the Marketing add-on was $22 per month for up to 5,000 emails and Advanced Marketing scaled to 50,000 emails per month, though this capture is over five years old
  • They diverge on capability: HappyFox covers Ticketing, Really Simple Systems covers Contact management.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which HappyFox and Really Simple Systems actually diverge.

Attributes where HappyFox and Really Simple Systems differ
AttributeHappyFoxReally Simple Systems
Starting price$29/month$15/month
PlatformsWeb, Ios, AndroidWeb
CategoryCustomer SupportCRM
Founded20122009

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Salesforce
  • Slack
  • Microsoft Teams

Only in Really Simple Systems

  • Contact management
  • Sales pipeline
  • Task management
  • Email integration
  • Google Workspace
  • Cloud deployment
  • English language support

Both cover

  • Reporting
  • Zapier
  • GDPR
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

HappyFox

  • Help desk ticketing across email, chat and phonenot Really Simple Systems
  • Managing internal and customer support requests in one queuenot Really Simple Systems

Really Simple Systems

  • Sales managementnot HappyFox
  • Contact trackingnot HappyFox

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

HappyFox

  • Specific pricing tiers and costs not listed on main pricing page; requires contacting sales or booking a pricing call
  • Basic plan limited to 5 agents
  • Multiple separate product pricing pages (Help Desk, AI Contact Center, CRM, Service Desk, HappyFox AI, Autopilot, Assist AI, Chatbot, Workflows)

Really Simple Systems

  • The vendor's own pricing page as captured by the Internet Archive on 22 October 2019 listed four CRM tiers billed annually: Free at $0 for up to 2 users, Starter at $14 per user per month, Professional at $30 per user per month, and Enterprise at $46 per user per month (each roughly 7 to 10 percent higher if billed monthly); the Marketing add-on was $22 per month for up to 5,000 emails and Advanced Marketing scaled to 50,000 emails per month, though this capture is over five years old

Pricing, plan by plan

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Really Simple Systems

$15/month
  • Essential$15/month
    • Contact management
    • Task tracking
  • Professional$25/month
    • Everything in Essential
    • Sales pipeline
    • Reporting
  • Professional Plus$35/month
    • Everything in Professional
    • Advanced customization

Which should you pick?

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Choose Really Simple Systems if

  • You need contact management.
  • You also want sales pipeline.
Really Simple Systems review

Questions people ask

Is HappyFox or Really Simple Systems better?
Neither clearly leads. HappyFox starts at $29/month and Really Simple Systems at $15/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, HappyFox or Really Simple Systems?
HappyFox starts at $29/month and Really Simple Systems at $15/month.
Does HappyFox or Really Simple Systems run on more platforms?
HappyFox runs on Web, Ios, Android. Really Simple Systems runs on Web.
What is HappyFox best used for?
HappyFox is most often used for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. Of those, help desk ticketing across email, chat and phone and managing internal and customer support requests in one queue are not what Really Simple Systems is typically brought in for.
What can HappyFox do that Really Simple Systems cannot?
HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Really Simple Systems covers Contact management, Sales pipeline, Task management, Email integration. Both handle Reporting, Zapier, GDPR, Web support.

Answered from the vendors’ own pages

HappyFox: Does HappyFox offer a free trial?

Yes, every HappyFox plan starts with a 14-day free trial with no credit card required.

Source
HappyFox: What is HappyFox's pricing model?

HappyFox uses per-agent pricing with monthly charges for each support agent. Annual billing offers 20% savings. The Basic plan is limited to 5 agents; higher tiers include unlimited agents.

Source
HappyFox: What discounts does HappyFox offer?

HappyFox offers 20% annual billing discount, free one-year licenses for eligible startups on HappyFox CRM (with unlimited users and 50,000 AI credits), and discounts for non-profits and educational institutions on all plans.

Source
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Related pages

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