Customer Support · pricing
HappyFox pricing
HappyFox publishes 4 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
- Entry price
- $29/month
- Model
- Subscription
- Tiers
- 4
- Free tier
- Not on record
HappyFox plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Mighty | $29/month | 3 | Entry tier |
| Fantastic | $49/month | 3 | +$20/month, 3 more features |
| Enterprise | $69/month | 3 | +$20/month, 3 more features |
| Enterprise Plus | $89/month | 3 | +$20/month, 3 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Mighty
$29/monthThe entry tier. It covers omnichannel ticketing, sla management, basic reporting.
Fantastic
$49/monthOver Mighty, this tier adds:
- Everything in Mighty
- Custom fields
- Asset management
Enterprise
$69/monthOver Fantastic, this tier adds:
- Everything in Fantastic
- Task management
- Advanced automation
Enterprise Plus
$89/monthOver Enterprise, this tier adds:
- Agent scripting
- Custom roles
- Sandbox
What the product covers
The full HappyFox feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Core
- Ticketing
- Knowledge base
- Automation
- SLA management
- Self-service portal
- Reporting
Integrations
- Salesforce
- Slack
- Microsoft Teams
- Jira
- Zapier
Security
- SOC2
- GDPR
- ISO27001
Platform
- Web support
- Ios support
- Android support
People bring HappyFox in for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue. If that is not the job you are buying for, the alternatives to HappyFox are worth a look before you commit to a tier.
How that compares in Customer Support
Across the 5 customer support tools in this directory that publish a starting price, the median entry point is $29/month. HappyFox starts at $29/month, which puts it in line with the middle of its category.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| HappyFox (this page) | $29/month | subscription | - | |
| Dixa | $39/month | subscription | - | vs HappyFox |
| Customerly | Free | subscription | - | vs HappyFox |
| Amazon Connect | Free | usage-based | - | vs HappyFox |
| Freshservice | $19/month | subscription | - | vs HappyFox |
| DelightChat | $29/month | - | - | vs HappyFox |
| Chatwoot | Free, then $19/month | - | - | vs HappyFox |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the HappyFox badges page.
Before you pay for HappyFox
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 4 tiers between $29/month and $89/month, with the jump itemised above. With no free tier on record, the cheapest way to answer the rest is to compare HappyFox against the tools that do have one before committing.
HappyFox runs on web, ios, android, and is published by HappyFox Inc of Irvine, CA. The full record is on the HappyFox review, and the rest of the category is under best customer support tools.
HappyFox pricing questions
- How much does HappyFox cost?
- HappyFox publishes 4 tiers, from $29/month for Mighty up to $89/month for Enterprise Plus. The cheapest paid tier is $29/month.
- Does HappyFox have a free plan?
- Not on the record we hold: HappyFox is listed as subscription. Whether a free trial is offered is not something this record captures, so check the vendor's site.
- What is the difference between Mighty and Fantastic on HappyFox?
- Fantastic costs $49/month against $29/month, and adds everything in mighty, custom fields, asset management.
- Is the Enterprise Plus plan on HappyFox worth it?
- That depends entirely on whether you need what it adds, which on the published record is agent scripting, custom roles, sandbox. It costs $89/month against $29/month for Mighty. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- Is HappyFox expensive for a customer support tool?
- It starts in line with the middle of its category. Across the 5 customer support tools in this directory that publish a starting price, the median entry point is $29/month; HappyFox starts at $29/month.
- Which customer support tools can I use without paying?
- 3 of the 8 customer support tools listed alongside HappyFox have a free tier: Customerly, Amazon Connect, Chatwoot.
- What am I actually paying for with HappyFox?
- The record lists 17 features across 4 areas: core, integrations, security, platform. In practice it is brought in for help desk ticketing across email, chat and phone, managing internal and customer support requests in one queue.
- Does HappyFox charge per user?
- The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these HappyFox prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare HappyFox against before paying?
- The closest customer support tools in this directory are Dixa, Customerly, Amazon Connect, Freshservice. Each has a side-by-side comparison with HappyFox covering price, platforms and features.