Softwr

CRM · head to head

Nimble vs UserVoice

Nimble logo

Nimble

CRM

Social CRM for teams

From
$19/month
Free plan
No
Full reviewWebsite
UserVoice logo

UserVoice

Customer Support

Plans that scale with your team

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Only UserVoice has a free tier, so it costs nothing to try first.
  • Each has a real cost: Nimble nimble Business plan as captured 30 December 2023 was $24.90/user/month annually ($29.90 monthly), capped at 25,000 contact records and 2GB storage per user, with $10/month add-ons for extra 10,000 contacts or extra 10GB storage; UserVoice no tier names, prices or billing cycles are published on the pricing page; every call to action reads Talk to an Expert rather than showing a figure
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Nimble and UserVoice actually diverge.

Attributes where Nimble and UserVoice differ
AttributeNimbleUserVoice
Starting price$19/monthFree
Pricing modelsubscriptionusage-based
Free tierNoYes
CategoryCRMCustomer Support
Founded2010Unknown

Identical on both: platforms (Web), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Nimble

  • Contact management
  • Social media integration
  • Pipeline management
  • Task management
  • Email integration
  • Activity timeline
  • Gmail
  • LinkedIn

Only in UserVoice

Nothing recorded that Nimble does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Nimble

  • Social sellingnot UserVoice
  • Relationship managementnot UserVoice
  • Lead trackingnot UserVoice

UserVoice

  • Collecting and prioritizing customer feedback from multiple channelsnot Nimble
  • Building internal feedback portals for product teamsnot Nimble
  • Mapping customer needs to product roadmap decisionsnot Nimble
  • Consolidating voice of customer across feedback channelsnot Nimble

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Nimble

  • Nimble Business plan as captured 30 December 2023 was $24.90/user/month annually ($29.90 monthly), capped at 25,000 contact records and 2GB storage per user, with $10/month add-ons for extra 10,000 contacts or extra 10GB storage

UserVoice

  • No tier names, prices or billing cycles are published on the pricing page; every call to action reads Talk to an Expert rather than showing a figure
  • Pricing is based on feedback volume and which integrations are connected rather than a flat seat price, so cost cannot be estimated without a sales conversation

Pricing, plan by plan

Nimble

$19/month
  • Essentials$19/month
    • Contact management
    • Social integration
  • Plus$39/month
    • Everything in Essentials
    • Pipeline management
    • Task tracking
  • Pro$59/month
    • Everything in Plus
    • Advanced reporting
    • Custom fields

UserVoice

Free

No published plan breakdown. See the UserVoice review.

Which should you pick?

Choose Nimble if

  • You need contact management.
  • You also want social media integration.
Nimble review

Choose UserVoice if

  • You want to start without paying.
UserVoice review

Questions people ask

Is Nimble or UserVoice better?
Neither clearly leads. Nimble starts at $19/month and UserVoice at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Nimble or UserVoice?
UserVoice has a free tier; the other does not. Paid plans start at $19/month for Nimble and Free for UserVoice.
Does Nimble or UserVoice run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use UserVoice for free?
Yes. UserVoice has a free tier, so you can try it without paying. Nimble starts at $19/month.
What is Nimble best used for?
Nimble is most often used for social selling, relationship management, lead tracking. Of those, social selling and relationship management are not what UserVoice is typically brought in for.
What can Nimble do that UserVoice cannot?
Nimble covers Contact management, Social media integration, Pipeline management, Task management.

Answered from the vendors’ own pages

UserVoice: Does UserVoice charge per user seat or by usage?

UserVoice uses a usage-based pricing model that scales with what you use, never by seat. Costs depend on feedback volume, tools leveraged, and integrations connected, not the number of people on your team.

Source
UserVoice: Can I try UserVoice before committing to a paid plan?

Yes, UserVoice offers 30-day free trials after booking a demo. No credit card is required to start the trial.

Source
UserVoice: What happens if I need help during onboarding?

UserVoice includes expert onboarding and dedicated customer success manager support with all paid plans to help you get started.

Source
Share

Related pages

More on Nimble

More on UserVoice

Keep looking

Other head to heads