Softwr

CRM · head to head

Mixmax vs UserVoice

Mixmax logo

Mixmax

CRM

Email productivity and sales engagement platform

From
Free
Free plan
Yes
Full reviewWebsite
UserVoice logo

UserVoice

Customer Support

Plans that scale with your team

From
Free
Free plan
Yes
Full reviewWebsite

The short version

  • Each has a real cost: Mixmax free plan severely limits email tracking to 20 emails per month; UserVoice no tier names, prices or billing cycles are published on the pricing page; every call to action reads Talk to an Expert rather than showing a figure
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Mixmax and UserVoice actually diverge.

Attributes where Mixmax and UserVoice differ
AttributeMixmaxUserVoice
Pricing modelsubscriptionusage-based
PlatformsWeb, GmailWeb
CategoryCRMCustomer Support
Founded2014Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Mixmax

  • Email tracking
  • Meeting scheduling
  • Email sequences
  • Templates
  • Mail merge
  • Gmail
  • Salesforce
  • HubSpot

Only in UserVoice

Nothing recorded that Mixmax does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Mixmax

  • Email outreachnot UserVoice
  • Meeting schedulingnot UserVoice
  • Follow-up automationnot UserVoice
  • Sales trackingnot UserVoice

UserVoice

  • Collecting and prioritizing customer feedback from multiple channelsnot Mixmax
  • Building internal feedback portals for product teamsnot Mixmax
  • Mapping customer needs to product roadmap decisionsnot Mixmax
  • Consolidating voice of customer across feedback channelsnot Mixmax

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Mixmax

  • Free plan severely limits email tracking to 20 emails per month
  • Download tracking in Outlook only works through web app, not desktop
  • Tracking indicators not supported for Outlook desktop users
  • Limited integration with email clients beyond Gmail

UserVoice

  • No tier names, prices or billing cycles are published on the pricing page; every call to action reads Talk to an Expert rather than showing a figure
  • Pricing is based on feedback volume and which integrations are connected rather than a flat seat price, so cost cannot be estimated without a sales conversation

Pricing, plan by plan

Mixmax

Free
  • FreeFree
    • Email tracking (100/mo)
    • Basic scheduling
    • Email templates
  • SMB$34/month
    • Unlimited tracking
    • Sequences
    • Mail merge
  • Growth$65/month
    • All SMB features
    • Automation rules
    • Dialer
  • EnterpriseFree
    • All Growth features
    • Admin controls
    • SSO

UserVoice

Free

No published plan breakdown. See the UserVoice review.

Which should you pick?

Choose Mixmax if

  • You need email tracking.
  • You want to start without paying.
  • You work on Web, Gmail.
  • You also want meeting scheduling.
Mixmax review

Choose UserVoice if

  • You want to start without paying.
UserVoice review

Questions people ask

Is Mixmax or UserVoice better?
Neither clearly leads. Mixmax starts at Free and UserVoice at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Mixmax or UserVoice?
Mixmax starts at Free and UserVoice at Free.
Does Mixmax or UserVoice run on more platforms?
Mixmax runs on Web, Gmail. UserVoice runs on Web.
Can I use Mixmax for free?
Both have a free tier, so you can try either at no cost before committing.
What is Mixmax best used for?
Mixmax is most often used for email outreach, meeting scheduling, follow-up automation, sales tracking. Of those, email outreach and meeting scheduling are not what UserVoice is typically brought in for.
What can Mixmax do that UserVoice cannot?
Mixmax covers Email tracking, Meeting scheduling, Email sequences, Templates.

Answered from the vendors’ own pages

Mixmax: Does Mixmax integrate with Gmail?

Yes. Mixmax is a Chrome extension that integrates directly with Gmail and Google Workspace. It adds email tracking, templates, meeting scheduling, and workflow automation features directly into Gmail.

Source
UserVoice: Does UserVoice charge per user seat or by usage?

UserVoice uses a usage-based pricing model that scales with what you use, never by seat. Costs depend on feedback volume, tools leveraged, and integrations connected, not the number of people on your team.

Source
Mixmax: What email tracking does Mixmax provide?

Mixmax tracks email opens, clicks, and downloads in real time. The free plan includes tracking for up to 20 emails per month, while paid plans offer unlimited tracking across all emails.

Source
UserVoice: Can I try UserVoice before committing to a paid plan?

Yes, UserVoice offers 30-day free trials after booking a demo. No credit card is required to start the trial.

Source
Mixmax: What does Mixmax cost?

Mixmax offers a free plan with limited tracking (20 emails/month) and basic features. Paid plans include Inbox Copilot, Engagement Copilot, and Mixmax Suite with unlimited tracking and advanced automation.

Source
UserVoice: What happens if I need help during onboarding?

UserVoice includes expert onboarding and dedicated customer success manager support with all paid plans to help you get started.

Source
Share

Related pages

More on Mixmax

More on UserVoice

Keep looking

Other head to heads