CRM · head to head
Copper vs Missive

Missive
Customer Support
Team inbox and chat for productive teams
- From
- Free
- Free plan
- Yes
The short version
- Each has a real cost: Copper the Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month; Missive each plan caps users rather than only pricing them, at 5 on Starter and 50 on Productive
- They diverge on capability: Copper covers Gmail integration, Missive covers Shared inbox.
- Prices and features above were last checked on 2 September 2026.
Where they differ
Only the attributes on which Copper and Missive actually diverge.
Identical on both: starting price (Free), pricing model (subscription), free tier (Yes), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Copper
- Gmail integration
- Contact management
- Deal tracking
- Pipeline management
- Email tracking
- Automation
- Gmail
- Google Calendar
Only in Missive
- Shared inbox
- Team chat
- Tasks
- Calendar
- SMS
- Asana
Both cover
- Zapier
- GDPR
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Copper
- CRM for teams working inside Google Workspacenot Missive
- Pipeline and deal trackingnot Missive
- Contact enrichment and activity capturenot Missive
- Workflow automation on the higher tiersnot Missive
Missive
- Shared team inbox across email, SMS and social messagesnot Copper
- Collaborating on customer conversations with internal comments and tasksnot Copper
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Copper
- The Basic plan caps at 2,500 contacts and 25 companies, which is small for a CRM at $23 per user per month
- Professional at $59 per user per month still caps at 15,000 contacts and 50 companies
- Workflow automation, bulk email and reporting all require Professional
- Email sequences, custom reports and multi-currency are Business tier only at $99 per user per month
- The advertised prices are the annual rates; monthly billing runs from $29 to $134 per user
Missive
- Each plan caps users rather than only pricing them, at 5 on Starter and 50 on Productive
- Integrations, automation rules and API access all require the Productive plan at $24 per user per month
- Rules are capped at 1,000 per workspace even on the paid tiers
- SAML SSO and IP restriction are Business only at $36 per user per month
- AI features need either Missive AI credits or a bring your own key arrangement rather than being included
Pricing, plan by plan
Copper
Free- Basic$undefined/mo
- Professional$undefined/mo
- Business$undefined/mo
Missive
Free- FreeFree
- 3 users
- Basic features
- Email & chat
- Starter$14/month
- Unlimited users
- Shared inboxes
- Rules & automation
- Productive$18/month
- Starter + Calendars
- SMS
- Business$26/month
- Productive + API
- SAML SSO
- Priority support
Which should you pick?
Choose Copper if
- You need gmail integration.
- You want to start without paying.
- You also want contact management.
Choose Missive if
- You need shared inbox.
- You want to start without paying.
- You work on Web, Ios, Android, Mac, Windows.
- You also want team chat.
Questions people ask
- Is Copper or Missive better?
- Neither clearly leads. Copper starts at Free and Missive at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Copper or Missive?
- Copper starts at Free and Missive at Free.
- Does Copper or Missive run on more platforms?
- Copper runs on Web. Missive runs on Web, Ios, Android, Mac, Windows.
- Can I use Copper for free?
- Both have a free tier, so you can try either at no cost before committing.
- What is Copper best used for?
- Copper is most often used for crm for teams working inside google workspace, pipeline and deal tracking, contact enrichment and activity capture, workflow automation on the higher tiers. Of those, crm for teams working inside google workspace and pipeline and deal tracking are not what Missive is typically brought in for.
- What can Copper do that Missive cannot?
- Copper covers Gmail integration, Contact management, Deal tracking, Pipeline management. Missive covers Shared inbox, Team chat, Email, Tasks. Both handle Zapier, GDPR, Web support.
Answered from the vendors’ own pages
Copper: How much does Copper cost per person?
Basic is $29/month (or $23/month annual). Professional is $69/month (or $59/month annual). Business is $134/month (or $99/month annual). All pricing is per seat in USD, excluding taxes.
SourceMissive: How much does Missive cost per month?
Missive charges $14/user/month for Starter (up to 5 users), $24/user/month for Productive (up to 50 users), and $36/user/month for Business (unlimited users).
SourceCopper: What contact limit does each plan allow?
Basic allows 2,500 contacts. Professional allows 15,000 contacts. Business allows unlimited contacts.
SourceMissive: Is there a free trial available?
Yes, Missive offers a 30-day free trial with no credit card required to start.
SourceCopper: How much can I save by paying annually?
Annual billing saves 14-26% vs. monthly: Basic saves 20%, Professional saves 14%, Business saves 26%. For example, Professional costs $69/month on monthly billing but only $59/month when billed annually.
SourceMissive: Does Missive offer yearly billing discounts?
Yes, Missive provides a 20% discount for yearly billing compared to monthly pricing on all plans.
SourceCopper: Is there a free trial or free plan?
Yes. Copper offers a 14-day free trial with instant activation and no credit card required. Trial includes full access to all features.
SourceMissive: Which plan includes SSO authentication?
The Business Plan at $36/user/month includes SAML SSO, IP restriction, and advanced analytics features.
SourceRelated pages
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