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Software · head to head

Streak vs SugarCRM

Streak logo

Streak

Software

CRM superpowers for Gmail

From
Free
Rated
-
Full reviewWebsite
SugarCRM logo

SugarCRM

Software

Customer relationship software for your business

From
$40/month
Rated
-
Full reviewWebsite

The short version

  • Only Streak has a free tier, so it costs nothing to try first.
  • Each has a real cost: Streak the free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan; SugarCRM every plan carries a 15 user minimum, so the entry cost is 15 seats regardless of team size
  • They diverge on capability: Streak covers Pipeline management, SugarCRM covers Contact management.

Where they differ

Only the attributes on which Streak and SugarCRM actually diverge.

Attributes where Streak and SugarCRM differ
AttributeStreakSugarCRM
Starting priceFree$40/month
Free tierYesNo
PlatformsWebWeb, Ios, Android
Founded20112004

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Streak

  • Pipeline management
  • Email tracking
  • Automation
  • Document tracking
  • Live engagement metrics
  • Gmail
  • Outlook
  • Google Sheets

Only in SugarCRM

  • Contact management
  • Sales pipeline
  • Lead management
  • Marketing automation
  • Customer service
  • Reporting
  • Mobile app
  • Salesforce

Both cover

  • Slack
  • GDPR
  • Cloud deployment
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Streak

  • Managing sales pipelines directly inside Gmailnot SugarCRM
  • Tracking email opens and running mail merges from an inboxnot SugarCRM

SugarCRM

  • CRM for sales, marketing and service teamsnot Streak
  • Managing accounts, opportunities and customer history at mid market scalenot Streak

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Streak

  • The free tier is email tools only, with pipelines, contact records and automation all requiring the Pro plan
  • Free mail merge is capped at 50 a day
  • The entry paid plan is $49 per user per month, which is high for a CRM that lives inside Gmail
  • Integrations require a paid plan

SugarCRM

  • Every plan carries a 15 user minimum, so the entry cost is 15 seats regardless of team size
  • At $59 per user on Standard that minimum makes the real floor $885 a month
  • All three tiers are billed annually with no monthly option
  • The vendor still directs buyers to sales for a package rather than treating the published rate as final

Pricing, plan by plan

Streak

Free
  • FreeFree
    • Basic CRM
    • Pipeline management
  • Professional$10/month
    • Everything in Free
    • Email tracking
    • Automation
  • Business$50/month
    • Everything in Professional
    • Advanced features

SugarCRM

$40/month
  • Professional$40/month
    • Sales automation
    • Contact management
  • Business$60/month
    • Everything in Professional
    • Marketing automation
    • Customer service
  • Enterprise$100/month
    • Everything in Business
    • Advanced customization
    • Dedicated support

Which should you pick?

Choose Streak if

  • You need pipeline management.
  • You want to start without paying.
  • You also want email tracking.
Streak review

Choose SugarCRM if

  • You need contact management.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
SugarCRM review

Questions people ask

Is Streak or SugarCRM better?
Neither clearly leads. Streak starts at Free and SugarCRM at $40/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Streak or SugarCRM?
Streak has a free tier; the other does not. Paid plans start at Free for Streak and $40/month for SugarCRM.
Does Streak or SugarCRM run on more platforms?
Streak runs on Web. SugarCRM runs on Web, Ios, Android.
Can I use Streak for free?
Yes. Streak has a free tier, so you can try it without paying. SugarCRM starts at $40/month.
What is Streak best used for?
Streak is most often used for managing sales pipelines directly inside gmail, tracking email opens and running mail merges from an inbox. Of those, managing sales pipelines directly inside gmail and tracking email opens and running mail merges from an inbox are not what SugarCRM is typically brought in for.
What can Streak do that SugarCRM cannot?
Streak covers Pipeline management, Email tracking, Automation, Document tracking. SugarCRM covers Contact management, Sales pipeline, Lead management, Marketing automation. Both handle Slack, GDPR, Cloud deployment, Web support.
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