Re:amaze vs SupportBee
A comprehensive head-to-head comparison of two leading customer support solutions in 2026. Compare features, pricing, ratings, and more to find the right fit.
Quick Verdict
Choose Re:amaze if you need Multi-channel inbox and prefer comprehensive paid features. Choose SupportBee if you prioritize Shared inbox and want plans starting at $13/month. Re:amaze has a higher user rating (4.5 vs 4.4).
Re:amaze vs SupportBee: At a Glance
| Criteria | Re:amaze | SupportBee |
|---|---|---|
| User Rating | 4.5 | 4.4 |
| Pricing | $29/month | $13/month |
| Pricing Model | per-user | per-user |
| Free Plan | ||
| Platforms | Web, Ios, Android | Web, Ios, Android |
| Category | Customer Support | Customer Support |
| Founded | 2012 | 2011 |
Feature Comparison: Re:amaze vs SupportBee
| Feature | Re:amaze | SupportBee |
|---|---|---|
| Multi-channel inbox | ||
| Live chat | ||
| FAQ center | ||
| Chatbots | ||
| Automation | ||
| Push campaigns | ||
| Shopify | ||
| BigCommerce | ||
| WooCommerce | ||
| Stripe | ||
| Slack | ||
| SSL | ||
| GDPR | ||
| 2FA | ||
| Web support | ||
| Shared inbox | ||
| Email ticketing | ||
| Snippets | ||
| Customer portal | ||
| Knowledge base | ||
| Reports | ||
| Trello | ||
| Asana | ||
| Pipedrive | ||
| Zapier | ||
| Data encryption |
Re:amaze vs SupportBee: Pricing Breakdown
Re:amaze Pricing
Model: per-user
- Unlimited channels
- Basic automation
- FAQ
- Live view
- Advanced workflows
- Push campaigns
- Staff reports
- Custom roles
- SMS support
SupportBee Pricing
Model: per-user
- Shared inbox
- Snippets
- Email forwarding
- Startup + Customer portal
- Reports
- Integrations
Pros and Cons
Re:amaze
Pros
- Highly rated by users (4.5/5)
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Multi-channel inbox functionality
- Strong Live chat functionality
Cons
- No free plan available
- May require time to learn advanced features
SupportBee
Pros
- Highly rated by users (4.4/5)
- Available on 3 platforms (Web, Ios, Android)
- Rich feature set with 15+ capabilities
- Strong Shared inbox functionality
- Strong Email ticketing functionality
Cons
- No free plan available
- May require time to learn advanced features
Who Should Use Re:amaze vs SupportBee?
Choose Re:amaze if you:
- Need Multi-channel inbox
- Have a budget of $29/month+
- Work primarily on Web and Ios
- Value Live chat
Choose SupportBee if you:
- Need Shared inbox
- Have a budget of $13/month+
- Work primarily on Web and Ios
- Value Email ticketing
Frequently Asked Questions: Re:amaze vs SupportBee
Is Re:amaze better than SupportBee?
It depends on your needs. Re:amaze has a 4.5/5 user rating while SupportBee has 4.4/5. Re:amaze excels in Multi-channel inbox and Live chat, while SupportBee stands out with Shared inbox and Email ticketing. Consider your budget ($29/month vs $13/month), platform needs, and specific feature requirements.
Which is cheaper, Re:amaze or SupportBee?
Re:amaze starts at $29/month. SupportBee starts at $13/month. Compare the specific plan features to determine the best value for your use case.
Can I use Re:amaze and SupportBee together?
While both are customer support tools, some teams use complementary software together. Check each product's API and integration capabilities for compatibility. However, most users find that one solution covers their core customer support needs.
What are the main differences between Re:amaze and SupportBee?
The key differences include: pricing model (per-user vs per-user), platform support (Web, Ios, Android vs Web, Ios, Android), and feature focus. Re:amaze emphasizes Multi-channel inbox, Live chat, FAQ center while SupportBee focuses on Shared inbox, Email ticketing, Snippets. User ratings differ slightly: 4.5 vs 4.4 out of 5.
Ready to choose?
Explore detailed reviews, user ratings, and pricing for both Re:amaze and SupportBee.