Customer Support · pricing
Re:amaze pricing
Re:amaze publishes 4 tiers. Below is each one, what it adds over the tier beneath it, and where the ladder stops being worth climbing for most people.
As of 30 August 2026, Re:amaze pricing is free, then $29/month across 4 published tiers. Figures are the vendor's list prices as recorded on this page's last check; the vendor's site is the final word.
- Entry price
- Free, then $29/month
- Model
- Subscription
- Tiers
- 4
- Free tier
- Yes
Re:amaze plans, side by side
Every published tier in ascending order of price, with the number of features each one lists. An absence here means the record does not itemise it, not that the tier lacks it.
| Plan | Price | Features listed | Step up from the tier below |
|---|---|---|---|
| Basic | $29/month | 4 | Entry tier |
| Pro | $49/month | 4 | +$20/month, 3 more features |
| Starter | $59/month | 3 | +$10/month, 3 more features |
| Plus | $69/month | 5 | +$10/month, 5 more features |
What each tier adds
The set difference between each tier's feature list and the one beneath it. Where a tier lists nothing new, the vendor has either stopped repeating the inherited list or the tier raises limits rather than adding capability, the record does not distinguish the two, so this page does not either.
Basic
$29/monthThe entry tier. It covers unlimited email inboxes, live chat, social media channels, public/internal faq, workflow automation, chatbots, basic reporting and re:amaze ai agent, per team member billing.
Pro
$49/monthOver Basic, this tier adds:
- All Basic features plus multiple brand management
- Live visitor tracking, advanced reporting
- SMS and voice channels, custom domain, AI Intents
Starter
$59/monthOver Pro, this tier adds:
- All Basic plan features for unlimited team members
- Limited to 500 responded conversations monthly
- Flat rate billing regardless of team size
Plus
$69/monthOver Starter, this tier adds:
- All Pro features plus live screensharing (Peek)
- Department management, staff performance reporting
- Shifts/vacation tracking, custom roles, video calls
- Per team member billing
- Most popular tier
What the product covers
The full Re:amaze feature record, grouped as the catalogue groups it. This is the product as a whole; the record does not map every feature onto a specific tier.
Other
- Multi-channel inbox
- Live chat
- FAQ center
- Chatbots
- Automation
- Push campaigns
Integrations
- Shopify
- BigCommerce
- WooCommerce
- Stripe
- Slack
Security
- SSL
- GDPR
- 2FA
Platform
- Web support
- Ios support
- Android support
People bring Re:amaze in for customer service and support for small to mid-size teams, multi-channel communication management across email, chat, sms, and voice. If that is not the job you are buying for, the alternatives to Re:amaze are worth a look before you commit to a tier.
How that compares in Customer Support
Too few customer support tools in this directory publish a starting price to quote a meaningful median, so the table below is a like-for-like list rather than a ranking.
| Tool | Entry price | Model | Rated | Head to head |
|---|---|---|---|---|
| Re:amaze (this page) | Free, then $29/month | subscription | - | |
| Observe.AI | On request | quote | - | vs Re:amaze |
| Assembled | $25/month | Per user per month | - | vs Re:amaze |
| Calabrio ONE | On request | quote | - | vs Re:amaze |
| Verint | On request | quote | - | vs Re:amaze |
| Alvaria | On request | quote | - | vs Re:amaze |
| UJET | $65/month | Per user per month | - | vs Re:amaze |
Ratings are aggregated from third-party sources and imported with each catalogue entry, they are not reviews hosted on Softwr. How each figure is used is set out on the Re:amaze badges page.
Before you pay for Re:amaze
Three things this page cannot tell you, and all three change the bill. The record carries a price and a billing period but not the unit - per-seat and flat-rate pricing are indistinguishable in this data, so a five-person team may be looking at five times the figure above. It carries no annual rate, so any discount for paying yearly is not something this page can quote. And it carries no trial length.
What it can tell you is the shape of the ladder: 4 tiers between $29/month and $69/month, with the jump itemised above. Because there is a free tier, the cheapest way to answer the rest is to use it before paying anything.
Re:amaze runs on web, ios, android, and is published by GoDaddy (Re:amaze) of Scottsdale, AZ. The full record is on the Re:amaze review, and the rest of the category is under best customer support tools.
Re:amaze pricing questions
- How much does Re:amaze cost?
- Re:amaze publishes 4 tiers, from $29/month for Basic up to $69/month for Plus. The entry tier costs nothing.
- Does Re:amaze have a free plan?
- Yes, Re:amaze is recorded as subscription, so it can be used without paying.
- What is the difference between Basic and Pro on Re:amaze?
- Pro costs $49/month against $29/month, and adds all basic features plus multiple brand management, live visitor tracking, advanced reporting, sms and voice channels, custom domain, ai intents.
- Is the Plus plan on Re:amaze worth it?
- That depends entirely on whether you need what it adds, which on the published record is all pro features plus live screensharing (peek), department management, staff performance reporting, shifts/vacation tracking, custom roles, video calls, per team member billing. It costs $69/month against $29/month for Basic. Softwr has not used either tier, so this page can tell you what changes, not whether it is worth the difference to you.
- What am I actually paying for with Re:amaze?
- The record lists 17 features across 4 areas: other, integrations, security, platform. In practice it is brought in for customer service and support for small to mid-size teams, multi-channel communication management across email, chat, sms, and voice.
- Does Re:amaze charge per user?
- The record carries a price and a billing period for each of its 4 tiers, but not the unit that price is charged in. Per-seat and flat-rate billing look identical in this data, so check the vendor's page before budgeting for a team.
- Are these Re:amaze prices current?
- They are what the catalogue entry holds, refreshed when the entry is. Vendors change pricing without notice and nobody at Softwr re-verifies each tier by hand, so treat this as a structured summary and the vendor's own pricing page as the authority.
- What should I compare Re:amaze against before paying?
- The closest customer support tools in this directory are Observe.AI, Assembled, Calabrio ONE, Verint. Each has a side-by-side comparison with Re:amaze covering price, platforms and features.