Live Chat & Chatbots · head to head
Comm100 vs Conferbot
Comm100
Live Chat & Chatbots
Enterprise omnichannel customer engagement
- From
- $29/month
- Rated
- -
Conferbot
Live Chat & Chatbots
No-code AI chatbot builder for websites and messaging channels
- From
- Free
- Rated
- -
The short version
- Only Conferbot has a free tier, so it costs nothing to try first.
- Each has a real cost: Comm100 screen sharing, agent shift management and custom reporting are excluded from both published plans and require the unpriced Ultra tier; Conferbot the free plan is capped at 600 conversations per month and a single seat, which limits it to very small operations.
- They diverge on capability: Comm100 covers Live chat, Conferbot covers Visual flow builder.
Where they differ
Only the attributes on which Comm100 and Conferbot actually diverge.
Identical on both: user rating (Not yet rated), category (Live Chat & Chatbots).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Comm100
- Live chat
- Chatbots
- Ticketing
- Knowledge base
- Audio/video chat
- Social messaging
- Salesforce
- Zendesk
Only in Conferbot
- Visual flow builder
- Omnichannel deployment
- Unified inbox
- AI-powered responses
- Templates library
- Integrations
- Analytics dashboard
- Developer API and SDKs
What people use each for
The jobs each tool is most often brought in to do.
Comm100
- Live chat and messaging support with agent routingnot Conferbot
- Running chat campaigns and AI assisted support on a websitenot Conferbot
Conferbot
- Automating website lead capture with conversational formsnot Comm100
- Handling customer support inquiries across messaging appsnot Comm100
- Deploying a single bot across WhatsApp, Messenger, and website widgetnot Comm100
- Booking meetings via chatbot with calendar integrationnot Comm100
- Deflecting support tickets with a knowledge base botnot Comm100
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Comm100
- Screen sharing, agent shift management and custom reporting are excluded from both published plans and require the unpriced Ultra tier
- The Startup plan at $39 per agent per month excludes chat routing and audio video chat
- Every AI product is a separate add on quoted by sales rather than included in a plan
- Pricing is per agent, so cost scales with headcount rather than conversation volume
Conferbot
- The free plan is capped at 600 conversations per month and a single seat, which limits it to very small operations.
- Advanced features like custom branding and A/B testing require the Pro tier or higher rather than being available at entry-level paid plans.
- Extra conversations beyond plan limits are billed per-unit ($0.01 each on Starter/Pro), which can make costs unpredictable at scale.
- The platform lacks the deep enterprise conversational-AI training and analytics depth of larger incumbents like Intercom or Drift.
- Voice channel support is not part of the core channel list, which is limited to website and text-based messaging apps.
Pricing, plan by plan
Comm100
$29/month- Team$29/month
- Live chat
- Basic routing
- Reports
- Business$59/month
- Omnichannel
- AI chatbot
- Custom fields
- Enterprise$undefined/month
- On-premise option
- Advanced security
- Custom SLA
Conferbot
Free- FreeFree
- 600 conversations/month
- 1 seat
- Basic integrations
- Starter$19/month
- 2,000 conversations/month
- Removes Conferbot branding
- All integrations
- Pro$39/month
- 5,000 conversations/month
- 5 seats included
- Custom branding
- Business$59/month
- 10,000 conversations/month
- 15 seats included
- White-label solution
Which should you pick?
Choose Comm100 if
- You need live chat.
- You work on Web, Ios, Android.
- You also want chatbots.
Choose Conferbot if
- You need visual flow builder.
- You want to start without paying.
- You work on web, ios, android, api.
- You also want omnichannel deployment.
Questions people ask
- Is Comm100 or Conferbot better?
- Neither clearly leads. Comm100 starts at $29/month and Conferbot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Comm100 or Conferbot?
- Conferbot has a free tier; the other does not. Paid plans start at $29/month for Comm100 and Free for Conferbot.
- Does Comm100 or Conferbot run on more platforms?
- Comm100 runs on Web, Ios, Android. Conferbot runs on web, ios, android, api.
- Can I use Conferbot for free?
- Yes. Conferbot has a free tier, so you can try it without paying. Comm100 starts at $29/month.
- What is Comm100 best used for?
- Comm100 is most often used for live chat and messaging support with agent routing, running chat campaigns and ai assisted support on a website. Of those, live chat and messaging support with agent routing and running chat campaigns and ai assisted support on a website are not what Conferbot is typically brought in for.
- What can Comm100 do that Conferbot cannot?
- Comm100 covers Live chat, Chatbots, Ticketing, Knowledge base. Conferbot covers Visual flow builder, Omnichannel deployment, Unified inbox, AI-powered responses.
Answered from the vendors’ own pages
Conferbot: What does Conferbot cost?
Four plans: Free at $0/month with 600 conversations, Starter at $19/month with 2,000, Pro at $39/month with 5,000, and Business at $59/month with 10,000. Annual billing takes 20% off any paid plan.
SourceConferbot: Is there a free plan, and what does it include?
Yes. The free plan covers 600 conversations a month, one chatbot and the core features, with no card required to start. It is a standing plan rather than a trial.
SourceConferbot: Can I change plan later?
Yes. Plans can be upgraded or downgraded at any time from the account dashboard, and Conferbot states there are no setup fees or hidden costs on any tier.
SourceConferbot: Which channels can one bot be deployed to?
A single bot can run on a website widget and on WhatsApp, Facebook Messenger, Instagram, Telegram, Slack, Discord, Microsoft Teams and LINE, with conversations handled in one shared inbox.
SourceConferbot: Does Conferbot offer an API?
Yes. Version 3.0.0 added a developer REST API with Node.js and Python SDKs, mobile SDKs for React Native, Flutter, iOS and Android, and enterprise SSO and SAML.
SourceRelated pages
Other head to heads
- Comm100 vs Zendesk Sunshine Conversations
- Comm100 vs Amazon Lex
- Comm100 vs Botpress
- Comm100 vs Crisp
- Comm100 vs Google Dialogflow
- Comm100 vs Tidio
- Comm100 vs IBM Watson Assistant
- Comm100 vs Landbot
- Comm100 vs ManyChat
- Comm100 vs Bold360
- Comm100 vs Gorgias
- Comm100 vs HubSpot Live Chat
- Comm100 vs Kore.ai
- Comm100 vs LiveChat
- Comm100 vs Olark
- Comm100 vs Rasa
- Comm100 vs Yellow.ai
- Comm100 vs Zendesk Answer Bot
- Conferbot vs Zendesk Sunshine Conversations
- Conferbot vs Amazon Lex
- Conferbot vs Botpress
- Conferbot vs Crisp
- Conferbot vs Google Dialogflow
- Conferbot vs Tidio
- Conferbot vs IBM Watson Assistant
- Conferbot vs Landbot
- Conferbot vs ManyChat
- Conferbot vs Bold360
- Conferbot vs Gorgias
- Conferbot vs HubSpot Live Chat
- Conferbot vs Kore.ai
- Conferbot vs LiveChat
- Conferbot vs Olark
- Conferbot vs Rasa
- Conferbot vs Yellow.ai
- Conferbot vs Zendesk Answer Bot