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Software · head to head

Comm100 vs Landbot

Comm100 logo

Comm100

Software

Enterprise omnichannel customer engagement

From
$29/month
Rated
-
Full reviewWebsite
Landbot logo

Landbot

Software

No-code chatbot builder for websites, WhatsApp, and lead generation

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Landbot has a free tier, so it costs nothing to try first.
  • Each has a real cost: Comm100 screen sharing, agent shift management and custom reporting are excluded from both published plans and require the unpriced Ultra tier; Landbot extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.
  • They diverge on capability: Comm100 covers Live chat, Landbot covers Visual Flow Builder.

Where they differ

Only the attributes on which Comm100 and Landbot actually diverge.

Attributes where Comm100 and Landbot differ
AttributeComm100Landbot
Starting price$29/monthFree
Pricing modelsubscriptionfreemium
Free tierNoYes
PlatformsWeb, Ios, Androidweb
Founded2009Unknown

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Comm100

  • Live chat
  • Chatbots
  • Ticketing
  • Knowledge base
  • Audio/video chat
  • Social messaging
  • Salesforce
  • Zendesk

Only in Landbot

  • Visual Flow Builder
  • WhatsApp Integration
  • AI Chats
  • Human Handoff
  • Templates Library
  • CRM Integrations

What people use each for

The jobs each tool is most often brought in to do.

Comm100

  • Live chat and messaging support with agent routingnot Landbot
  • Running chat campaigns and AI assisted support on a websitenot Landbot

Landbot

  • Lead qualification chatbots on websitesnot Comm100
  • WhatsApp customer engagementnot Comm100
  • Interactive conversational formsnot Comm100
  • Automated first-line customer supportnot Comm100

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Comm100

  • Screen sharing, agent shift management and custom reporting are excluded from both published plans and require the unpriced Ultra tier
  • The Startup plan at $39 per agent per month excludes chat routing and audio video chat
  • Every AI product is a separate add on quoted by sales rather than included in a plan
  • Pricing is per agent, so cost scales with headcount rather than conversation volume

Landbot

  • Extra chats beyond plan allowances cost €0.05-€0.10 each, which can add up at scale.
  • Adding WhatsApp to the Professional plan costs an additional €100/month.
  • Premium CRM integrations like Salesforce require the higher-priced Professional tier or above.
  • The free plan is capped at only 100 chats per month, limiting real-world testing.

Pricing, plan by plan

Comm100

$29/month
  • Team$29/month
    • Live chat
    • Basic routing
    • Reports
  • Business$59/month
    • Omnichannel
    • AI chatbot
    • Custom fields
  • Enterprise$undefined/month
    • On-premise option
    • Advanced security
    • Custom SLA

Landbot

Free
  • Free$undefined/month
    • 100 chats/month
    • 1 seat
    • Full builder access
  • Starter$32/month
    • 500 chats/month
    • 100 AI chats
    • 2 seats
  • Professional$80/month
    • 2,500 chats/month
    • 300 AI chats
    • 3 seats

Which should you pick?

Choose Comm100 if

  • You need live chat.
  • You work on Web, Ios, Android.
  • You also want chatbots.
Comm100 review

Choose Landbot if

  • You need visual flow builder.
  • You want to start without paying.
  • You work on web.
  • You also want whatsapp integration.
Landbot review

Questions people ask

Is Comm100 or Landbot better?
Neither clearly leads. Comm100 starts at $29/month and Landbot at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Comm100 or Landbot?
Landbot has a free tier; the other does not. Paid plans start at $29/month for Comm100 and Free for Landbot.
Does Comm100 or Landbot run on more platforms?
Comm100 runs on Web, Ios, Android. Landbot runs on web.
Can I use Landbot for free?
Yes. Landbot has a free tier, so you can try it without paying. Comm100 starts at $29/month.
What is Comm100 best used for?
Comm100 is most often used for live chat and messaging support with agent routing, running chat campaigns and ai assisted support on a website. Of those, live chat and messaging support with agent routing and running chat campaigns and ai assisted support on a website are not what Landbot is typically brought in for.
What can Comm100 do that Landbot cannot?
Comm100 covers Live chat, Chatbots, Ticketing, Knowledge base. Landbot covers Visual Flow Builder, WhatsApp Integration, AI Chats, Human Handoff.

Answered from the vendors’ own pages

Landbot: What happens after the free trial ends?

Users are automatically moved to the Free plan with no charge, since Landbot does not require a credit card for trials.

Source
Landbot: Can I cancel a monthly plan anytime?

Yes, monthly plans are month-to-month and can be cancelled at any time from account settings with no long-term contract.

Source
Landbot: Does Landbot support WhatsApp?

Yes, WhatsApp is included in the Professional WhatsApp plan and can be added to Professional for an extra €100/month, including one WhatsApp number.

Source
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