CRM · head to head
Capsule CRM vs Solid Performers
Solid Performers
CRM
Indian sales CRM with per-user pricing from 10 US dollars and a five-user minimum on monthly billing
- From
- On request
- Rated
- -
The short version
- Only Capsule CRM has a free tier, so it costs nothing to try first.
- Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Solid Performers monthly billing carries a five-user minimum, so the advertised 10 US dollars per user is really a 50 US dollar monthly floor, and teams of two or three must either overbuy seats or lock into annual billing.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Capsule CRM and Solid Performers actually diverge.
| Attribute | Capsule CRM | Solid Performers |
|---|---|---|
| Starting price | Free | On request |
| Pricing model | freemium | Per user per month |
| Free tier | Yes | No |
| Platforms | Web | Web, iOS, Android |
Identical on both: user rating (Not yet rated), category (CRM).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Capsule CRM
Nothing recorded that Solid Performers does not also cover.
Only in Solid Performers
- Lead management
- Deal pipelines
- Unlimited records and storage
- Quotations and proposals
- Follow-up automation
- WhatsApp integration
- White labelling
- Custom fields and modules
What people use each for
The jobs each tool is most often brought in to do.
Capsule CRM
- Centralizing customer data for salesnot Solid Performers
- Tracking sales pipeline and conversionnot Solid Performers
- Managing project delivery with kanban boardsnot Solid Performers
- Automating task workflows for teamsnot Solid Performers
Solid Performers
- An Indian education consultancy handling high lead volume from IndiaMART and Facebook that needs follow-up discipline more than marketing automationnot Capsule CRM
- A ten-person B2B sales team priced out of Salesforce or HubSpot that still needs pipeline reporting and quotation generationnot Capsule CRM
- An agency that wants to white-label a CRM for its own clients at 299 US dollars for the first year rather than build onenot Capsule CRM
- A real estate firm that runs its entire sales conversation over WhatsApp and needs those threads attached to the lead recordnot Capsule CRM
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Capsule CRM
- Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
- Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
- Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
- Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price
Solid Performers
- Monthly billing carries a five-user minimum, so the advertised 10 US dollars per user is really a 50 US dollar monthly floor, and teams of two or three must either overbuy seats or lock into annual billing.
- Common capabilities are charged as separate one-off add-ons rather than included: 249 US dollars for setup and training, 99 for SMS and 149 for WhatsApp, which can double first-year cost for a small team.
- The integration catalogue is small and skewed to Indian channels such as IndiaMART and WhatsApp, so a European or North American team will find its usual marketing, support and finance tools absent.
- It is a small vendor with support aligned to Indian business hours, which means slow turnaround for customers in the Americas and a genuine continuity risk for a system holding your entire pipeline.
- Functionality is sales-first with no meaningful marketing automation or customer service module, so growth beyond pipeline management means adding another product rather than another tier.
Pricing, plan by plan
Capsule CRM
FreeNo published plan breakdown. See the Capsule CRM review.
Solid Performers
On request- Square (monthly)$10/month
- Lead and deal management
- Unlimited records and storage
- Follow-up reminders and tasks
- Pentagon (monthly)$15/month
- Everything in Square
- Quotations and proposals
- Additional automation
- Hexagon (monthly)$20/month
- Unlimited feature access
- Advanced reporting
- Minimum five users on monthly billing, so 100 USD a month is the real floor
- Square (annual)$100/year
- Same as Square monthly
- Two months free versus monthly billing
- No five-user minimum on annual billing
Which should you pick?
Choose Solid Performers if
- You need lead management.
- You work on Web, iOS, Android.
- You also want deal pipelines.
Questions people ask
- Is Capsule CRM or Solid Performers better?
- Neither clearly leads. Capsule CRM starts at Free and Solid Performers at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Capsule CRM or Solid Performers?
- Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and On request for Solid Performers.
- Does Capsule CRM or Solid Performers run on more platforms?
- Capsule CRM runs on Web. Solid Performers runs on Web, iOS, Android.
- Can I use Capsule CRM for free?
- Yes. Capsule CRM has a free tier, so you can try it without paying. Solid Performers starts at On request.
- What is Capsule CRM best used for?
- Capsule CRM is most often used for centralizing customer data for sales, tracking sales pipeline and conversion, managing project delivery with kanban boards, automating task workflows for teams. Of those, centralizing customer data for sales and tracking sales pipeline and conversion are not what Solid Performers is typically brought in for.
- What can Capsule CRM do that Solid Performers cannot?
- Solid Performers covers Lead management, Deal pipelines, Unlimited records and storage, Quotations and proposals.
Answered from the vendors’ own pages
Capsule CRM: How much does Capsule CRM cost?
Capsule CRM pricing is per-user, per-month with annual billing discounts up to 15%. Specific dollar amounts are not published on the pricing page; contact sales for exact pricing for Starter, Growth, and Advanced plans.
SourceSolid Performers: What does Solid Performers actually cost to start?
On monthly billing, 50 US dollars a month, because the cheapest tier is 10 US dollars per user with a five-user minimum. Annual billing removes the minimum at 100 US dollars per user per year.
Capsule CRM: Does Capsule CRM offer a free tier?
Yes, Capsule CRM offers a free plan for up to 2 users with 250 contacts, 5 custom fields, 1 sales pipeline, and basic features. A 14-day free trial with no card required is also available for paid plans.
SourceSolid Performers: Is pricing available in rupees?
Yes. The pricing page offers INR alongside USD, and Indian customers are the primary market.
Capsule CRM: What contact limit does each paid plan include?
Starter plan includes 30,000 contacts, Growth plan includes 60,000 contacts, Advanced plan includes 120,000 contacts, and Ultimate includes custom limits.
SourceSolid Performers: Is setup included?
No. Setup and training is a separate one-off charge of 249 US dollars.
Capsule CRM: Are there add-on costs beyond the base plan?
Yes, Capsule CRM offers a Marketing Add-on starting at $11/month that includes email campaigns, social posting, and lead capture forms.
SourceSolid Performers: Can I resell it under my own brand?
Yes. White labelling is 299 US dollars for the first year and 99 US dollars per year afterwards.
Related pages
More on Capsule CRM
More on Solid Performers
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