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CRM · head to head

Capsule CRM vs Corefactors AI CRM

Capsule CRM logo

Capsule CRM

CRM

The customer relationship management CRM

From
Free
Rated
-
Full reviewWebsite
Corefactors AI CRM logo

Corefactors AI CRM

CRM

Indian RevOps CRM bundling sales, marketing, support and success in one per user subscription

From
899/month
Rated
-
Full reviewWebsite

The short version

  • Only Capsule CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Capsule CRM free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline; Corefactors AI CRM each of the four boxes is shallower than a category leader, so a business with a serious marketing automation or support requirement will end up buying a dedicated tool anyway and losing the shared record that justified the bundle.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Capsule CRM and Corefactors AI CRM actually diverge.

Attributes where Capsule CRM and Corefactors AI CRM differ
AttributeCapsule CRMCorefactors AI CRM
Starting priceFree899/month
Pricing modelfreemiumPer user per month
Free tierYesNo
PlatformsWebWeb, iOS, Android

Identical on both: user rating (Not yet rated), category (CRM).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Capsule CRM

Nothing recorded that Corefactors AI CRM does not also cover.

Only in Corefactors AI CRM

  • Sales Box
  • Marketing Box
  • Support Box
  • Success Box
  • Built-in cloud telephony
  • Lead distribution
  • Shared customer record
  • Reporting

What people use each for

The jobs each tool is most often brought in to do.

Capsule CRM

  • Centralizing customer data for salesnot Corefactors AI CRM
  • Tracking sales pipeline and conversionnot Corefactors AI CRM
  • Managing project delivery with kanban boardsnot Corefactors AI CRM
  • Automating task workflows for teamsnot Corefactors AI CRM

Corefactors AI CRM

  • An Indian SME where the same eight people run outbound calling, email campaigns and support tickets and cannot justify three separate subscriptionsnot Capsule CRM
  • A business that wants call recording and IVR inside the CRM rather than integrating a separate telephony providernot Capsule CRM
  • An education or real estate firm handling high inbound lead volume from IndiaMART and paid social that needs automatic distribution to callersnot Capsule CRM
  • A team moving off Teleduce that wants continuity of the same platform under its current namenot Capsule CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Capsule CRM

  • Free plan caps at 250 contacts and a maximum of 2 users, with only 1 sales pipeline
  • Starter plan, the cheapest paid tier, still caps at 30,000 contacts before requiring an upgrade to Growth (60,000) or Advanced (120,000)
  • Ultimate tier, aimed at teams of 5 or more users, has no published price and requires contacting sales
  • Marketing features are not included in any core plan; the Transpond marketing add-on costs an additional $11/month minimum on top of the CRM price

Corefactors AI CRM

  • Each of the four boxes is shallower than a category leader, so a business with a serious marketing automation or support requirement will end up buying a dedicated tool anyway and losing the shared record that justified the bundle.
  • Pricing rises across four tiers where each additional module is gated behind the next tier, so a company wanting only sales and support pays the Tree rate and carries marketing capability it does not use.
  • The product was rebranded from Teleduce, and documentation, third party reviews and integration guides are still split between both names, which makes evaluation and support searching harder than it should be.
  • It is built for the Indian market, and telephony, messaging and lead source integrations reflect that, so businesses selling into Europe or North America get less value from the parts that most differentiate it.
  • Published prices are per user per month with no free tier, so an organisation wanting occasional read-only access for delivery or finance staff has to buy full licences for them.

Pricing, plan by plan

Capsule CRM

Free

No published plan breakdown. See the Capsule CRM review.

Corefactors AI CRM

899/month
  • Seed$899/month
    • Around 599 INR per user per month on annual billing
    • Core Sales Box lead and pipeline management
    • Basic reporting
  • Sapling$1899/month
    • Around 1,399 INR per user per month on annual billing
    • Everything in Seed
    • Marketing Box campaign capability
  • Tree$2399/month
    • Around 1,899 INR per user per month on annual billing
    • Everything in Sapling
    • Support Box ticketing and deeper automation
  • Orchard$3999/month
    • Around 3,599 INR per user per month on annual billing
    • Everything in Tree
    • Success Box and advanced reporting

Which should you pick?

Choose Capsule CRM if

  • You want to start without paying.
Capsule CRM review

Choose Corefactors AI CRM if

  • You need sales box.
  • You work on Web, iOS, Android.
  • You also want marketing box.
Corefactors AI CRM review

Questions people ask

Is Capsule CRM or Corefactors AI CRM better?
Neither clearly leads. Capsule CRM starts at Free and Corefactors AI CRM at 899/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Capsule CRM or Corefactors AI CRM?
Capsule CRM has a free tier; the other does not. Paid plans start at Free for Capsule CRM and 899/month for Corefactors AI CRM.
Does Capsule CRM or Corefactors AI CRM run on more platforms?
Capsule CRM runs on Web. Corefactors AI CRM runs on Web, iOS, Android.
Can I use Capsule CRM for free?
Yes. Capsule CRM has a free tier, so you can try it without paying. Corefactors AI CRM starts at 899/month.
What is Capsule CRM best used for?
Capsule CRM is most often used for centralizing customer data for sales, tracking sales pipeline and conversion, managing project delivery with kanban boards, automating task workflows for teams. Of those, centralizing customer data for sales and tracking sales pipeline and conversion are not what Corefactors AI CRM is typically brought in for.
What can Capsule CRM do that Corefactors AI CRM cannot?
Corefactors AI CRM covers Sales Box, Marketing Box, Support Box, Success Box.

Answered from the vendors’ own pages

Capsule CRM: How much does Capsule CRM cost?

Capsule CRM pricing is per-user, per-month with annual billing discounts up to 15%. Specific dollar amounts are not published on the pricing page; contact sales for exact pricing for Starter, Growth, and Advanced plans.

Source
Corefactors AI CRM: Is this the same product as Teleduce?

Yes. Teleduce was rebranded to Corefactors AI CRM and is sold under that name now.

Capsule CRM: Does Capsule CRM offer a free tier?

Yes, Capsule CRM offers a free plan for up to 2 users with 250 contacts, 5 custom fields, 1 sales pipeline, and basic features. A 14-day free trial with no card required is also available for paid plans.

Source
Corefactors AI CRM: What does it cost?

Four per user tiers, Seed, Sapling, Tree and Orchard, at roughly 899, 1,899, 2,399 and 3,999 INR per month, or about 599, 1,399, 1,899 and 3,599 INR on annual billing.

Capsule CRM: What contact limit does each paid plan include?

Starter plan includes 30,000 contacts, Growth plan includes 60,000 contacts, Advanced plan includes 120,000 contacts, and Ultimate includes custom limits.

Source
Corefactors AI CRM: Does it include telephony?

Yes. Cloud telephony with click to call, IVR and call recording is built in, which is unusual at this price point.

Capsule CRM: Are there add-on costs beyond the base plan?

Yes, Capsule CRM offers a Marketing Add-on starting at $11/month that includes email campaigns, social posting, and lead capture forms.

Source
Corefactors AI CRM: Do I have to buy all four modules?

Effectively yes at the higher tiers, because modules unlock by tier rather than being individually selectable.

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