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Software · head to head

Pipedrive vs Vtiger

Pipedrive logo

Pipedrive

Software

The CRM that sales teams love to use

From
On request
Rated
-
Full reviewWebsite
Vtiger logo

Vtiger

Software

Open source CRM for growing businesses

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Vtiger has a free tier, so it costs nothing to try first.
  • Each has a real cost: Pipedrive email account connectivity restricted to maximum of five email accounts per user; Vtiger free One Pilot plan caps at 10 users and 3,000 records with 3 GB storage
  • They diverge on capability: Pipedrive covers Visual pipeline, Vtiger covers Contact management.

Where they differ

Only the attributes on which Pipedrive and Vtiger actually diverge.

Attributes where Pipedrive and Vtiger differ
AttributePipedriveVtiger
Starting priceOn requestFree
Free tierNoYes
Founded20102004

Identical on both: pricing model (subscription), platforms (Web, iOS, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Pipedrive

  • Visual pipeline
  • Deal tracking
  • Activity reminders
  • Email integration
  • Mobile apps
  • Goal tracking
  • Lead management
  • Google Workspace

Only in Vtiger

  • Contact management
  • Sales pipeline
  • Service desk
  • Marketing automation
  • Mobile app
  • API access
  • Zapier
  • Google Drive

Both cover

  • Reporting
  • Slack
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot Vtiger
  • Multi-channel communication with email and calendar syncnot Vtiger
  • Sales automation for small to mid-market teamsnot Vtiger

Vtiger

  • Small team CRM with tiered per-user pricing as needs grownot Pipedrive

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Vtiger

  • Free One Pilot plan caps at 10 users and 3,000 records with 3 GB storage
  • One Growth plan is limited to 15 users
  • Standard users on One Enterprise cost $42 per user per month billed, more than double the Single App User rate of $30

Pricing, plan by plan

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Vtiger

Free
  • FreeFree
    • Contact management
    • Basic CRM
  • Professional$10/month
    • Everything in Free
    • Sales automation
    • Service management
  • Enterprise$30/month
    • Everything in Professional
    • Advanced customization

Which should you pick?

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want deal tracking.
Pipedrive review

Choose Vtiger if

  • You need contact management.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Vtiger review

Questions people ask

Is Pipedrive or Vtiger better?
Neither clearly leads. Pipedrive starts at On request and Vtiger at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Pipedrive or Vtiger?
Vtiger has a free tier; the other does not. Paid plans start at On request for Pipedrive and Free for Vtiger.
Does Pipedrive or Vtiger run on more platforms?
Pipedrive runs on Web, iOS, Android. Vtiger runs on Web, Ios, Android.
Can I use Vtiger for free?
Yes. Vtiger has a free tier, so you can try it without paying. Pipedrive starts at On request.
What is Pipedrive best used for?
Pipedrive is most often used for sales pipeline management with kanban-style dashboards, multi-channel communication with email and calendar sync, sales automation for small to mid-market teams. Of those, sales pipeline management with kanban-style dashboards and multi-channel communication with email and calendar sync are not what Vtiger is typically brought in for.
What can Pipedrive do that Vtiger cannot?
Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. Vtiger covers Contact management, Sales pipeline, Service desk, Marketing automation. Both handle Reporting, Slack, GDPR.
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Related pages

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