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Proposals · head to head

Microsoft Dynamics 365 vs Pipedrive

Microsoft Dynamics 365 logo

Microsoft Dynamics 365

Proposals

AI-powered business applications for intelligent enterprise

From
$50/month
Rated
-
Full reviewWebsite
Pipedrive logo

Pipedrive

CRM

The CRM that sales teams love to use

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Microsoft Dynamics 365 business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate; Pipedrive email account connectivity restricted to maximum of five email accounts per user
  • They diverge on capability: Microsoft Dynamics 365 covers Financial management, Pipedrive covers Visual pipeline.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Microsoft Dynamics 365 and Pipedrive actually diverge.

Attributes where Microsoft Dynamics 365 and Pipedrive differ
AttributeMicrosoft Dynamics 365Pipedrive
Starting price$50/monthOn request
PlatformsCloud, Web, MobileWeb, iOS, Android
CategoryProposalsCRM
Founded19752010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Microsoft Dynamics 365

  • Financial management
  • Supply chain
  • Manufacturing
  • Project operations
  • Customer service
  • Power BI
  • Power Apps
  • Azure

Only in Pipedrive

  • Visual pipeline
  • Deal tracking
  • Activity reminders
  • Email integration
  • Mobile apps
  • Reporting
  • Goal tracking
  • Lead management

Both cover

  • Microsoft 365

What people use each for

The jobs each tool is most often brought in to do.

Microsoft Dynamics 365

  • Enterprise CRM and business applications across Sales, Customer Service, Finance, Supply Chain Management, and Business Centralnot Pipedrive

Pipedrive

  • Sales pipeline management with kanban-style dashboardsnot Microsoft Dynamics 365
  • Multi-channel communication with email and calendar syncnot Microsoft Dynamics 365
  • Sales automation for small to mid-market teamsnot Microsoft Dynamics 365

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Microsoft Dynamics 365

  • Business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate
  • Sales Order Agent and Payables Agent features require separately purchased Copilot Credits on top of the per-user license
  • Agent features additionally require a linked Azure subscription

Pipedrive

  • Email account connectivity restricted to maximum of five email accounts per user

Pricing, plan by plan

Microsoft Dynamics 365

$50/month
  • Finance$135/month
    • Financial management
    • Accounting
    • Budgeting
  • Supply Chain Management$165/month
    • Supply chain planning
    • Inventory management
    • Demand forecasting

Pipedrive

On request

No published plan breakdown. See the Pipedrive review.

Which should you pick?

Choose Microsoft Dynamics 365 if

  • You need financial management.
  • You work on Cloud, Web, Mobile.
  • You also want supply chain.
Microsoft Dynamics 365 review

Choose Pipedrive if

  • You need visual pipeline.
  • You work on Web, iOS, Android.
  • You also want deal tracking.
Pipedrive review

Questions people ask

Is Microsoft Dynamics 365 or Pipedrive better?
Neither clearly leads. Microsoft Dynamics 365 starts at $50/month and Pipedrive at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Microsoft Dynamics 365 or Pipedrive?
Microsoft Dynamics 365 starts at $50/month and Pipedrive at On request.
Does Microsoft Dynamics 365 or Pipedrive run on more platforms?
Microsoft Dynamics 365 runs on Cloud, Web, Mobile. Pipedrive runs on Web, iOS, Android.
What is Microsoft Dynamics 365 best used for?
Microsoft Dynamics 365 is most often used for enterprise crm and business applications across sales, customer service, finance, supply chain management, and business central. Of those, enterprise crm and business applications across sales, customer service, finance, supply chain management, and business central is not what Pipedrive is typically brought in for.
What can Microsoft Dynamics 365 do that Pipedrive cannot?
Microsoft Dynamics 365 covers Financial management, Supply chain, Manufacturing, Project operations. Pipedrive covers Visual pipeline, Deal tracking, Activity reminders, Email integration. Both handle Microsoft 365.

Answered from the vendors’ own pages

Microsoft Dynamics 365: What are the pricing options for Microsoft Dynamics 365?

Microsoft does not publish specific pricing on its main Dynamics 365 page. Each application (Sales, Customer Service, Finance, Supply Chain Management, Business Central) has separate pricing that must be obtained by contacting Microsoft sales or visiting application-specific pricing pages.

Source
Pipedrive: How long is Pipedrive's free trial and what's required to start?

Pipedrive offers a 14-day free trial with full platform access. No credit card is required to begin the trial, making it accessible to businesses of any size.

Source
Microsoft Dynamics 365: Does Dynamics 365 offer a free tier or trial?

No free tier information is published on the main landing page. Customers must contact sales to discuss trial availability or pricing options for their specific use case.

Source
Pipedrive: Are specific pricing tiers and costs detailed on the homepage?

The homepage does not list specific pricing amounts or tier names. Detailed subscription information and pricing costs are available on Pipedrive's dedicated pricing page.

Source
Pipedrive: What core features does Pipedrive include?

Pipedrive includes pipeline management, automation, AI capabilities, email sync, and reporting features. Feature availability at different price levels is detailed on their pricing page.

Source
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Related pages

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