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Microsoft Dynamics 365

AI-powered business applications for intelligent enterprise

As of 30 August 2026, Microsoft Dynamics 365 starts at $50/month. Microsoft Dynamics 365 is a portfolio of cloud-based business applications combining CRM and ERP capabilities. Softwr lists it under Proposals. Microsoft Dynamics 365 is made by Microsoft Corporation, launched in 1975, available on Web, iOS, Android.

Overview

What Microsoft Dynamics 365 does

Microsoft Dynamics 365 is a portfolio of cloud-based business applications combining CRM and ERP capabilities. It integrates with Microsoft 365, Power Platform, and Azure to provide a comprehensive solution for managing customer relationships, finances, supply chain, and operations.

What people use it for

  • Enterprise CRM and business applications across Sales, Customer Service, Finance, Supply Chain Management, and Business Central

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Microsoft Dynamics 365.

  • Business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate
  • Sales Order Agent and Payables Agent features require separately purchased Copilot Credits on top of the per-user license
  • Agent features additionally require a linked Azure subscription

Cross-shopped

What people choose instead of Microsoft Dynamics 365

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Microsoft Dynamics 365 costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Finance

$135 /mo

  • Financial management
  • Accounting
  • Budgeting
  • Analytics

Supply Chain Management

$165 /mo

  • Supply chain planning
  • Inventory management
  • Demand forecasting
  • Vendor collaboration

Capabilities

Features

  • Financial management

  • Supply chain

  • Manufacturing

  • Project operations

  • Customer service

  • Microsoft 365

    Integration with Microsoft 365

  • Power BI

    Integration with Power BI

  • Power Apps

    Integration with Power Apps

  • Azure

    Integration with Azure

  • Teams

    Integration with Teams

  • Azure AD integration

    Azure AD integration security feature

  • Data encryption

    Data encryption security feature

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

What are the pricing options for Microsoft Dynamics 365?

Microsoft does not publish specific pricing on its main Dynamics 365 page. Each application (Sales, Customer Service, Finance, Supply Chain Management, Business Central) has separate pricing that must be obtained by contacting Microsoft sales or visiting application-specific pricing pages.

Source
Does Dynamics 365 offer a free tier or trial?

No free tier information is published on the main landing page. Customers must contact sales to discuss trial availability or pricing options for their specific use case.

Source

Behind it

Who makes Microsoft Dynamics 365

Company
Microsoft Corporation
Based in
Redmond, WA

Timeline

Microsoft Dynamics 365 over time

  1. Launch2016-11-01

    General availability of Microsoft Dynamics 365

    Source
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Keep looking

Where to go from Microsoft Dynamics 365

Best Proposals software for

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Softwr does not host reviews and shows no star rating for Microsoft Dynamics 365, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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