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Proposals · head to head

17hats vs Microsoft Dynamics 365

17hats logo

17hats

Proposals

Small business client workflow with quotes, contracts, invoices and automated follow up sequences

From
On request
Rated
-
Full reviewWebsite
Microsoft Dynamics 365 logo

Microsoft Dynamics 365

Proposals

AI-powered business applications for intelligent enterprise

From
$50/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: 17hats the interface is visibly older than newer competitors, which matters because the client facing documents are part of how a small business presents itself.; Microsoft Dynamics 365 business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate
  • They diverge on capability: 17hats covers Workflow automation, Microsoft Dynamics 365 covers Financial management.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which 17hats and Microsoft Dynamics 365 actually diverge.

Attributes where 17hats and Microsoft Dynamics 365 differ
Attribute17hatsMicrosoft Dynamics 365
Starting priceOn request$50/month
Pricing modelquotesubscription
PlatformsWeb, iOS, AndroidCloud, Web, Mobile
FoundedUnknown1975

Identical on both: free tier (No), user rating (Not yet rated), category (Proposals).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in 17hats

  • Workflow automation
  • Quotes and contracts
  • Invoicing and payments
  • Lead capture forms
  • Questionnaires
  • Bookkeeping basics
  • Calendar and time tracking

Only in Microsoft Dynamics 365

  • Financial management
  • Supply chain
  • Manufacturing
  • Project operations
  • Customer service
  • Microsoft 365
  • Power BI
  • Power Apps

What people use each for

The jobs each tool is most often brought in to do.

17hats

  • A photographer or event professional running the same booking sequence dozens of times a yearnot Microsoft Dynamics 365
  • Automating deposit invoices and reminders so that chasing payment stops being a weekly tasknot Microsoft Dynamics 365
  • Capturing enquiries through a public form that starts a quote and contract workflow without manual entrynot Microsoft Dynamics 365
  • A sole trader who wants client records, contracts and basic bookkeeping in one place rather than threenot Microsoft Dynamics 365

Microsoft Dynamics 365

  • Enterprise CRM and business applications across Sales, Customer Service, Finance, Supply Chain Management, and Business Centralnot 17hats

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

17hats

  • The interface is visibly older than newer competitors, which matters because the client facing documents are part of how a small business presents itself.
  • The workflow builder takes real time to learn and configure, so the automation benefit arrives weeks after purchase rather than on the first day.
  • A consultancy where no two engagements are alike gets little from the workflow engine, which is most of what the price pays for.
  • It is built around a single operator, so a business adding staff or subcontractors runs into structural limits rather than a higher tier.
  • Payments run through third party gateways, so card processing fees apply in addition to the subscription and should be included when comparing cost per booking.

Microsoft Dynamics 365

  • Business Central Essentials is $80 per user per month and Premium is $110 per user per month, both requiring annual billing to get that rate
  • Sales Order Agent and Payables Agent features require separately purchased Copilot Credits on top of the per-user license
  • Agent features additionally require a linked Azure subscription

Pricing, plan by plan

17hats

On request
  • 17hats$undefined/year
    • Quotes, contracts and electronic signature
    • Invoicing and online payment
    • Workflow automation sequences

Microsoft Dynamics 365

$50/month
  • Finance$135/month
    • Financial management
    • Accounting
    • Budgeting
  • Supply Chain Management$165/month
    • Supply chain planning
    • Inventory management
    • Demand forecasting

Which should you pick?

Choose 17hats if

  • You need workflow automation.
  • You work on Web, iOS, Android.
  • You also want quotes and contracts.
17hats review

Choose Microsoft Dynamics 365 if

  • You need financial management.
  • You work on Cloud, Web, Mobile.
  • You also want supply chain.
Microsoft Dynamics 365 review

Questions people ask

Is 17hats or Microsoft Dynamics 365 better?
Neither clearly leads. 17hats starts at On request and Microsoft Dynamics 365 at $50/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, 17hats or Microsoft Dynamics 365?
17hats starts at On request and Microsoft Dynamics 365 at $50/month.
Does 17hats or Microsoft Dynamics 365 run on more platforms?
17hats runs on Web, iOS, Android. Microsoft Dynamics 365 runs on Cloud, Web, Mobile.
What is 17hats best used for?
17hats is most often used for a photographer or event professional running the same booking sequence dozens of times a year, automating deposit invoices and reminders so that chasing payment stops being a weekly task, capturing enquiries through a public form that starts a quote and contract workflow without manual entry, a sole trader who wants client records, contracts and basic bookkeeping in one place rather than three. Of those, a photographer or event professional running the same booking sequence dozens of times a year and automating deposit invoices and reminders so that chasing payment stops being a weekly task are not what Microsoft Dynamics 365 is typically brought in for.
What can 17hats do that Microsoft Dynamics 365 cannot?
17hats covers Workflow automation, Quotes and contracts, Invoicing and payments, Lead capture forms. Microsoft Dynamics 365 covers Financial management, Supply chain, Manufacturing, Project operations.

Answered from the vendors’ own pages

17hats: What is the main reason to choose it?

The workflow engine. If your bookings follow the same sequence every time, that sequence can be automated once and reused.

Microsoft Dynamics 365: What are the pricing options for Microsoft Dynamics 365?

Microsoft does not publish specific pricing on its main Dynamics 365 page. Each application (Sales, Customer Service, Finance, Supply Chain Management, Business Central) has separate pricing that must be obtained by contacting Microsoft sales or visiting application-specific pricing pages.

Source
17hats: Is it worth it for bespoke consulting work?

Rarely. Without repeatable engagements the automation, which is the main value, has nothing to automate.

Microsoft Dynamics 365: Does Dynamics 365 offer a free tier or trial?

No free tier information is published on the main landing page. Customers must contact sales to discuss trial availability or pricing options for their specific use case.

Source
17hats: Does it handle bookkeeping?

At sole trader level. It is not a replacement for accounting software once complexity grows.

17hats: Can I add team members?

It is designed for a single operator, and multi person use is awkward rather than supported properly.

17hats: How long before it saves time?

Not immediately. Budget for a configuration period before the workflow automation starts paying back.

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