Softwr

Software · head to head

Grubhub vs SevenRooms

G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
SevenRooms logo

SevenRooms

Software

Guest experience and retention platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; SevenRooms higher price point at $499/month compared to OpenTable Basic at $149/month
  • They diverge on capability: Grubhub covers Delivery network, SevenRooms covers Reservations.

Where they differ

Only the attributes on which Grubhub and SevenRooms actually diverge.

Attributes where Grubhub and SevenRooms differ
AttributeGrubhubSevenRooms
Starting price$15/orderOn request
Pricing modeltransactionsubscription
PlatformsWeb, Ios, AndroidWeb
Founded20042011

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Square
  • Olo

Only in SevenRooms

  • Reservations
  • Table management
  • CRM
  • Marketing automation
  • Direct ordering
  • Guest data
  • Oracle
  • Micros

Both cover

  • Toast
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

SevenRooms

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

SevenRooms

  • Higher price point at $499/month compared to OpenTable Basic at $149/month

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

SevenRooms

On request
  • EssentialFree
    • Custom pricing
    • Reservations
    • CRM
  • ProfessionalFree
    • Custom pricing
    • Marketing
    • Analytics
  • EnterpriseFree
    • Custom pricing
    • Full platform

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose SevenRooms if

  • You need reservations.
  • You also want table management.
SevenRooms review

Questions people ask

Is Grubhub or SevenRooms better?
Neither clearly leads. Grubhub starts at $15/order and SevenRooms at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or SevenRooms?
Grubhub starts at $15/order and SevenRooms at On request.
Does Grubhub or SevenRooms run on more platforms?
Grubhub runs on Web, Ios, Android. SevenRooms runs on Web.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling.
What can Grubhub do that SevenRooms cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. SevenRooms covers Reservations, Table management, CRM, Marketing automation. Both handle Toast, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
SevenRooms: What does SevenRooms cost?

SevenRooms starts at $499/month. SevenRooms is differentiated from OpenTable and Resy by offering the deepest CRM capabilities for guest intelligence and loyalty programs.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
SevenRooms: How does SevenRooms compare to OpenTable?

OpenTable has basic tiers starting at $149/month, but cover fees apply on network bookings and your brand takes a back seat in guest communications. SevenRooms at $499/month offers more control and deeper CRM functionality.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
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Related pages

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