Softwr

Software · head to head

Grubhub vs Waitlist Me

G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
W

Waitlist Me

Software

Waitlist, reservation and appointment management across devices and locations

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Waitlist Me entry Premium plan caps at 1,000 notifications per month with a $0.02 per-notification overage fee beyond that, as of August 2026

Where they differ

Only the attributes on which Grubhub and Waitlist Me actually diverge.

Attributes where Grubhub and Waitlist Me differ
AttributeGrubhubWaitlist Me
Starting price$15/orderOn request
Pricing modeltransactionusage-based
PlatformsWeb, Ios, AndroidWeb
Founded2004Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Toast
  • Square

Only in Waitlist Me

Nothing recorded that Grubhub does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot Waitlist Me
  • Order Managementnot Waitlist Me
  • Inventory Controlnot Waitlist Me
  • Staff Schedulingnot Waitlist Me

Waitlist Me

No use cases recorded yet. See the Waitlist Me review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Waitlist Me

  • Entry Premium plan caps at 1,000 notifications per month with a $0.02 per-notification overage fee beyond that, as of August 2026
  • Monthly billing without the annual commitment costs $34.99 per month for Premium versus $27.99 on the annual plan, as of August 2026

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Waitlist Me

On request

No published plan breakdown. See the Waitlist Me review.

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose Waitlist Me if

Nothing in the data separates Waitlist Me from Grubhub on the points above - pick on price and on how each one feels to use.

Waitlist Me review

Questions people ask

Is Grubhub or Waitlist Me better?
Neither clearly leads. Grubhub starts at $15/order and Waitlist Me at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Waitlist Me?
Grubhub starts at $15/order and Waitlist Me at On request.
Does Grubhub or Waitlist Me run on more platforms?
Grubhub runs on Web, Ios, Android. Waitlist Me runs on Web.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Waitlist Me is typically brought in for.
What can Grubhub do that Waitlist Me cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Grubhub

More on Waitlist Me

Keep looking

Other head to heads