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Software · head to head

Aloha POS vs Grubhub

Aloha POS logo

Aloha POS

Software

Industry-leading restaurant POS solution

From
$150/month
Rated
-
Full reviewWebsite
G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Aloha POS high upfront hardware costs ($1,000+ per terminal) make it expensive to deploy across multiple locations; Grubhub commission fees of 15-30% significantly reduce restaurant profit margins
  • They diverge on capability: Aloha POS covers Table management, Grubhub covers Delivery network.

Where they differ

Only the attributes on which Aloha POS and Grubhub actually diverge.

Attributes where Aloha POS and Grubhub differ
AttributeAloha POSGrubhub
Starting price$150/month$15/order
Pricing modelsubscriptiontransaction
PlatformsWindows, AndroidWeb, Ios, Android
Founded19882004

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aloha POS

  • Table management
  • Labor scheduling
  • Inventory control
  • Enterprise reporting
  • NCR Back Office
  • Third-party delivery
  • Accounting software
  • Windows support

Only in Grubhub

  • Delivery network
  • Customer reach
  • Marketing tools
  • Analytics
  • Toast
  • Square
  • Olo
  • Omnivore

Both cover

  • Order management
  • Loyalty programs
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Aloha POS

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Grubhub

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aloha POS

  • High upfront hardware costs ($1,000+ per terminal) make it expensive to deploy across multiple locations
  • User interface is dated with functionality from 2005-era design, requiring training for staff familiar with modern applications
  • Network connectivity issues cause terminals to lose access to central database when Wi-Fi drops, leading to transaction failures
  • Requires proprietary terminals unlike competitors that run on standard iPads or Android tablets
  • Complex customization requires expensive professional services and cannot be configured by restaurant staff

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Pricing, plan by plan

Aloha POS

$150/month
  • Essentials$150/month
    • POS
    • Basic reporting
  • Professional$250/month
    • Advanced features
    • Labor management
  • EnterpriseFree
    • Custom pricing
    • Full suite

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Which should you pick?

Choose Aloha POS if

  • You need table management.
  • You work on Windows, Android.
  • You also want labor scheduling.
Aloha POS review

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want customer reach.
Grubhub review

Questions people ask

Is Aloha POS or Grubhub better?
Neither clearly leads. Aloha POS starts at $150/month and Grubhub at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aloha POS or Grubhub?
Aloha POS starts at $150/month and Grubhub at $15/order.
Does Aloha POS or Grubhub run on more platforms?
Aloha POS runs on Windows, Android. Grubhub runs on Web, Ios, Android.
What is Aloha POS best used for?
Aloha POS is most often used for point of sale, order management, inventory control, staff scheduling.
What can Aloha POS do that Grubhub cannot?
Aloha POS covers Table management, Labor scheduling, Inventory control, Enterprise reporting. Grubhub covers Delivery network, Customer reach, Marketing tools, Analytics. Both handle Order management, Loyalty programs, Web support.

Answered from the vendors’ own pages

Aloha POS: What are the hardware options for Aloha POS?

Aloha offers two main products: Aloha Essentials POS which runs on Windows servers at your location, and Aloha Cloud POS which operates on Android-based mobile terminals connected to cloud systems. Hardware costs approximately $1,000 per terminal or available through subscription.

Source
Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Aloha POS: What features does Aloha include for restaurant operations?

Aloha includes kitchen automation, table management, staff rosters, payment processing, inventory tracking, reporting, customer loyalty programs, and employee time tracking.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Aloha POS: Is Aloha POS available as a subscription?

Yes. NCR Aloha offers an all-in-one monthly subscription model that includes software, hardware, payment processing, and 24/7 customer support. Upfront implementation costs vary based on specific needs.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Aloha POS: What are the network requirements for Aloha POS?

Aloha Essentials requires a stable network connection between terminals and the Windows server. Network disruptions cause terminals to lose access to the central database, resulting in transaction failures and payment errors.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
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