Food & Restaurant · head to head
BentoBox vs Grubhub
BentoBox
Food & Restaurant
Restaurant websites and marketing platform
- From
- $99/month
- Rated
- -
The short version
- Each has a real cost: BentoBox bentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers; Grubhub commission fees of 15-30% significantly reduce restaurant profit margins
- They diverge on capability: BentoBox covers Website builder, Grubhub covers Delivery network.
Where they differ
Only the attributes on which BentoBox and Grubhub actually diverge.
Identical on both: free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in BentoBox
- Website builder
- Online ordering
- Email marketing
- Gift cards
- Catering
- Event management
- OpenTable
- Resy
Only in Grubhub
- Delivery network
- Order management
- Customer reach
- Marketing tools
- Analytics
- Loyalty programs
- Olo
- Omnivore
Both cover
- Toast
- Square
- Web support
What people use each for
The jobs each tool is most often brought in to do.
BentoBox
- Restaurant websites with integrated online orderingnot Grubhub
- Gift cards, events and catering enquiries from a restaurant's own sitenot Grubhub
- Marketing and customer data capture for restaurants on Clover POSnot Grubhub
Grubhub
- Point of Salenot BentoBox
- Order Managementnot BentoBox
- Inventory Controlnot BentoBox
- Staff Schedulingnot BentoBox
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
BentoBox
- BentoBox is now Clover, and its own site states that BentoBox products and services are only available to Clover POS customers
- The pricing page publishes no plan price, setup fee, online ordering commission or contract length
- Existing customers wanting to add services are directed to a customer success manager or an email address rather than a self serve price
Grubhub
- Commission fees of 15-30% significantly reduce restaurant profit margins
- Limited geographic coverage compared to competitors like DoorDash
- Driver availability issues in some areas leading to canceled orders
- Limited independent restaurant partnerships compared to competitors
- Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)
Pricing, plan by plan
BentoBox
$99/month- Starter$99/month
- Website
- Basic features
- Essential$199/month
- Online ordering
- Marketing
- Pro$399/month
- Full features
- Catering
Grubhub
$15/order- Basic$15/percent
- Marketplace listing
- Order management
- Standard$20/percent
- Delivery
- Marketing
- Premium$25/percent
- Priority placement
- Promotions
Which should you pick?
Choose Grubhub if
- You need delivery network.
- You work on Web, Ios, Android.
- You also want order management.
Questions people ask
- Is BentoBox or Grubhub better?
- Neither clearly leads. BentoBox starts at $99/month and Grubhub at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, BentoBox or Grubhub?
- BentoBox starts at $99/month and Grubhub at $15/order.
- Does BentoBox or Grubhub run on more platforms?
- BentoBox runs on Web. Grubhub runs on Web, Ios, Android.
- What is BentoBox best used for?
- BentoBox is most often used for restaurant websites with integrated online ordering, gift cards, events and catering enquiries from a restaurant's own site, marketing and customer data capture for restaurants on clover pos. Of those, restaurant websites with integrated online ordering and gift cards, events and catering enquiries from a restaurant's own site are not what Grubhub is typically brought in for.
- What can BentoBox do that Grubhub cannot?
- BentoBox covers Website builder, Online ordering, Email marketing, Gift cards. Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Both handle Toast, Square, Web support.
Answered from the vendors’ own pages
Grubhub: How much does Grubhub charge restaurants?
Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.
SourceGrubhub: What does Grubhub cost customers?
Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.
SourceGrubhub: Does Grubhub offer promotional tools for restaurants?
Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.
SourceGrubhub: Is Grubhub available in all cities?
No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.
Source