Is Grubhub or Lunchbox better?

Neither clearly leads. Grubhub starts at $15/order and Lunchbox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Grubhub or Lunchbox?

Grubhub starts at $15/order and Lunchbox at On request.

Does Grubhub or Lunchbox run on more platforms?

Grubhub runs on Web, Ios, Android. Lunchbox runs on Web, iOS, Android.

What is Grubhub best used for?

Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Lunchbox is typically brought in for.

What can Grubhub do that Lunchbox cannot?

Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Lunchbox covers Branded ordering web and apps, Loyalty and rewards, Guest data platform, Marketing automation.

Restaurants · head to head

Grubhub vs Lunchbox

Grubhub

Restaurants

Restaurant food delivery marketplace

From: $15/order
Rated: -

Full review Website

Lunchbox

Restaurants

First party ordering websites, apps and loyalty for growing multi unit restaurant brands

From: On request
Rated: -

Full review Website

The short version

Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Lunchbox the fee is charged per location per month regardless of how many direct orders you generate, so brands that do not fund marketing pay for a channel that stays quiet.
They diverge on capability: Grubhub covers Delivery network, Lunchbox covers Branded ordering web and apps.
Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Grubhub and Lunchbox actually diverge.

Attributes where Grubhub and Lunchbox differ
Attribute	Grubhub	Lunchbox
Starting price	$15/order	On request
Pricing model	transaction	quote
Founded	2004	Unknown

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

Delivery network
Order management
Customer reach
Marketing tools
Analytics
Loyalty programs
Toast
Square

Only in Lunchbox

Branded ordering web and apps
Loyalty and rewards
Guest data platform
Marketing automation
POS and delivery integrations
Catering and group ordering

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

Point of Salenot Lunchbox
Order Managementnot Lunchbox
Inventory Controlnot Lunchbox
Staff Schedulingnot Lunchbox

Lunchbox

A fast casual chain of ten to thirty units trying to shift volume away from delivery marketplacesnot Grubhub
A brand that wants its own iOS and Android apps without commissioning a bespoke buildnot Grubhub
An operator who needs guest order history for retention campaigns rather than anonymous marketplace ordersnot Grubhub
A group launching catering that needs a separate ordering flow from standard checkoutnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

Commission fees of 15-30% significantly reduce restaurant profit margins
Limited geographic coverage compared to competitors like DoorDash
Driver availability issues in some areas leading to canceled orders
Limited independent restaurant partnerships compared to competitors
Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Lunchbox

The fee is charged per location per month regardless of how many direct orders you generate, so brands that do not fund marketing pay for a channel that stays quiet.
Moving customers off marketplaces requires sustained discounting and advertising that the restaurant funds, and none of that cost appears in the software quote.
The company has been through substantial restructuring since its peak funding, so integration maintenance and roadmap continuity are fair questions to put in writing before signing.
Native app launches involve app store review, brand assets and a build fee, so time to first order is measured in weeks rather than days.
The integration list is narrower than that of the large enterprise ordering vendors, and a group on an uncommon POS may find order injection limited or unsupported.

Pricing, plan by plan

Grubhub

$15/order

Basic$15/percent
- Marketplace listing
- Order management
Standard$20/percent
- Delivery
- Marketing
Premium$25/percent
- Priority placement
- Promotions

Lunchbox

On request

Lunchbox$undefined/year
- Priced per location per month with modules for ordering, loyalty and marketing
- One time build and launch fee for web and mobile apps
- App store submission and brand design handled during onboarding

Which should you pick?

Choose Grubhub if

You need delivery network.
You work on Web, Ios, Android.
You also want order management.

Grubhub review

Choose Lunchbox if

You need branded ordering web and apps.
You work on Web, iOS, Android.
You also want loyalty and rewards.

Lunchbox review

Questions people ask

Is Grubhub or Lunchbox better?: Neither clearly leads. Grubhub starts at $15/order and Lunchbox at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Lunchbox?: Grubhub starts at $15/order and Lunchbox at On request.
Does Grubhub or Lunchbox run on more platforms?: Grubhub runs on Web, Ios, Android. Lunchbox runs on Web, iOS, Android.
What is Grubhub best used for?: Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Lunchbox is typically brought in for.
What can Grubhub do that Lunchbox cannot?: Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Lunchbox covers Branded ordering web and apps, Loyalty and rewards, Guest data platform, Marketing automation.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source

Lunchbox: Does it stop me paying delivery commission?

Only on orders that move to your own channels. Orders still placed on DoorDash or Uber Eats carry their usual commission.

Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source

Lunchbox: Do I get my own branded mobile app?

Yes, native iOS and Android apps under your brand, built and submitted during onboarding for a one time fee on top of the subscription.

Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source

Lunchbox: Who owns the customer data?

The restaurant. That is the central argument for first party ordering over marketplace ordering.

Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source

Lunchbox: What size of brand is it aimed at?

Multi unit groups, broadly five to fifty locations. Single sites usually do better with a cheaper ordering product.

Grubhub vs Lunchbox

Grubhub

Lunchbox

The short version

Where they differ

What each one covers

Only in Grubhub

Only in Lunchbox

What people use each for

Grubhub

Lunchbox

Where each one falls short

Grubhub

Lunchbox

Pricing, plan by plan

Grubhub

Lunchbox

Which should you pick?

Choose Grubhub if

Choose Lunchbox if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Grubhub

More on Lunchbox

Keep looking

Other head to heads