Softwr

Software · head to head

Grubhub vs Resy

G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
Resy logo

Resy

Software

Premium reservation platform for restaurants

From
$289/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Resy platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
  • They diverge on capability: Grubhub covers Delivery network, Resy covers Online reservations.

Where they differ

Only the attributes on which Grubhub and Resy actually diverge.

Attributes where Grubhub and Resy differ
AttributeGrubhubResy
Starting price$15/order$289/month
Pricing modeltransactionUnknown
PlatformsWeb, Ios, AndroidWeb
Founded20042014

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Olo
  • Omnivore

Only in Resy

  • Online reservations
  • Table optimization
  • Guest CRM
  • Waitlist
  • Marketing
  • AmEx integration
  • Lightspeed
  • American Express

Both cover

  • Toast
  • Square
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot Resy
  • Order Managementnot Resy
  • Inventory Controlnot Resy
  • Staff Schedulingnot Resy

Resy

  • Restaurant reservation and table managementnot Grubhub
  • Waitlist and walk-in managementnot Grubhub
  • Event ticketing and experience management for restaurantsnot Grubhub
  • Guest CRM and personalised communicationnot Grubhub
  • Real-time analytics and revenue reportingnot Grubhub
  • Premium dining inventory managementnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Resy

  • Platform & Essential tier (289 USD/month) lacks advanced analytics and POS integrations (Premium required)
  • Platform tier lacks Premium features such as priority phone support and advanced experience management
  • Essential tier charged with 3% prepayment fees on events (Premium reduced to 2%)

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Resy

$289/month

No published plan breakdown. See the Resy review.

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose Resy if

  • You need online reservations.
  • You also want table optimization.
Resy review

Questions people ask

Is Grubhub or Resy better?
Neither clearly leads. Grubhub starts at $15/order and Resy at $289/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Resy?
Grubhub starts at $15/order and Resy at $289/month.
Does Grubhub or Resy run on more platforms?
Grubhub runs on Web, Ios, Android. Resy runs on Web.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Resy is typically brought in for.
What can Grubhub do that Resy cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Resy covers Online reservations, Table optimization, Guest CRM, Waitlist. Both handle Toast, Square, Web support, Ios support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
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Related pages

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