Softwr

Software · head to head

Grubhub vs Owner.com

G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
Owner.com logo

Owner.com

Software

Digital storefront for restaurants

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Owner.com the $249 per month Flexible plan adds a 5 percent restaurant fee on every order, so cost rises with sales volume
  • They diverge on capability: Grubhub covers Delivery network, Owner.com covers Website builder.

Where they differ

Only the attributes on which Grubhub and Owner.com actually diverge.

Attributes where Grubhub and Owner.com differ
AttributeGrubhubOwner.com
Starting price$15/orderOn request
Pricing modeltransactionsubscription
Founded20042019

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Toast
  • Square

Only in Owner.com

  • Website builder
  • Online ordering
  • Marketing automation
  • Customer database
  • Loyalty program
  • Delivery integration
  • DoorDash Drive
  • Google

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot Owner.com
  • Order Managementnot Owner.com
  • Inventory Controlnot Owner.com
  • Staff Schedulingnot Owner.com

Owner.com

  • Commission free online ordering direct from a restaurant's own websitenot Grubhub
  • Branded restaurant mobile app and loyalty programmenot Grubhub
  • Automated email and SMS marketing to a restaurant's own customer listnot Grubhub
  • Taking catering orders directly rather than through delivery marketplacesnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Owner.com

  • The $249 per month Flexible plan adds a 5 percent restaurant fee on every order, so cost rises with sales volume
  • Avoiding the per order fee requires the Flat Rate plan at $499 per month
  • Guests are charged a 5 percent order support fee on top of the restaurant's own costs
  • Multi location operators are quoted special rates that are not published

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Owner.com

On request
  • StarterFree
    • Website
    • Online ordering
    • 2.5% transaction fee
  • Pro$299/month
    • Lower fees
    • Marketing

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose Owner.com if

  • You need website builder.
  • You work on Web, Ios, Android.
  • You also want online ordering.
Owner.com review

Questions people ask

Is Grubhub or Owner.com better?
Neither clearly leads. Grubhub starts at $15/order and Owner.com at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Owner.com?
Grubhub starts at $15/order and Owner.com at On request.
Does Grubhub or Owner.com run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Owner.com is typically brought in for.
What can Grubhub do that Owner.com cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Owner.com covers Website builder, Online ordering, Marketing automation, Customer database. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
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Related pages

More on Grubhub

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