Softwr

Restaurants · head to head

SevenRooms vs When I Work

SevenRooms logo

SevenRooms

Restaurants

Guest experience and retention platform

From
On request
Rated
-
Full reviewWebsite
When I Work logo

When I Work

Restaurants

Scheduling and time tracking made simple

From
$2.5/user/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SevenRooms higher price point at $499/month compared to OpenTable Basic at $149/month; When I Work aPI key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • They diverge on capability: SevenRooms covers Reservations, When I Work covers Shift scheduling.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which SevenRooms and When I Work actually diverge.

Attributes where SevenRooms and When I Work differ
AttributeSevenRoomsWhen I Work
Starting priceOn request$2.5/user/month
PlatformsWebWeb, Ios, Android
Founded20112010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SevenRooms

  • Reservations
  • Table management
  • CRM
  • Marketing automation
  • Direct ordering
  • Guest data
  • Toast
  • Oracle

Only in When I Work

  • Shift scheduling
  • Time clock
  • Team messaging
  • Availability management
  • Shift swapping
  • Mobile apps
  • QuickBooks
  • ADP

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

SevenRooms

  • Point of Salenot When I Work
  • Order Managementnot When I Work
  • Inventory Controlnot When I Work
  • Staff Schedulingnot When I Work

When I Work

  • Scheduling hourly shift workers across locationsnot SevenRooms
  • Time clock and timesheet capture for payrollnot SevenRooms
  • Handling shift swaps, availability and time off requestsnot SevenRooms

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SevenRooms

  • Higher price point at $499/month compared to OpenTable Basic at $149/month

When I Work

  • API key access, webhooks and SAML single sign on require the Premium plan at $8 per user per month
  • Scheduling rules, role permissions and custom reporting require the Pro plan at $5 per user per month
  • There is no free plan; the trial lasts 14 days
  • Enterprise arrangements are priced by quote with no published rate

Pricing, plan by plan

SevenRooms

On request
  • EssentialFree
    • Custom pricing
    • Reservations
    • CRM
  • ProfessionalFree
    • Custom pricing
    • Marketing
    • Analytics
  • EnterpriseFree
    • Custom pricing
    • Full platform

When I Work

$2.5/user/month
  • Standard$2.5/user/month
    • Scheduling
    • Messaging
  • Advanced$6/user/month
    • Time clock
    • Labor forecasting

Which should you pick?

Choose SevenRooms if

  • You need reservations.
  • You also want table management.
SevenRooms review

Choose When I Work if

  • You need shift scheduling.
  • You work on Web, Ios, Android.
  • You also want time clock.
When I Work review

Questions people ask

Is SevenRooms or When I Work better?
Neither clearly leads. SevenRooms starts at On request and When I Work at $2.5/user/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SevenRooms or When I Work?
SevenRooms starts at On request and When I Work at $2.5/user/month.
Does SevenRooms or When I Work run on more platforms?
SevenRooms runs on Web. When I Work runs on Web, Ios, Android.
What is SevenRooms best used for?
SevenRooms is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what When I Work is typically brought in for.
What can SevenRooms do that When I Work cannot?
SevenRooms covers Reservations, Table management, CRM, Marketing automation. When I Work covers Shift scheduling, Time clock, Team messaging, Availability management. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

SevenRooms: What does SevenRooms cost?

SevenRooms starts at $499/month. SevenRooms is differentiated from OpenTable and Resy by offering the deepest CRM capabilities for guest intelligence and loyalty programs.

Source
When I Work: What is the pricing structure?

Plans start at $2.50 per user per month, billed in user tiers of five, with pricing that scales flexibly with team size.

Source
SevenRooms: How does SevenRooms compare to OpenTable?

OpenTable has basic tiers starting at $149/month, but cover fees apply on network bookings and your brand takes a back seat in guest communications. SevenRooms at $499/month offers more control and deeper CRM functionality.

Source
When I Work: Are there long-term contracts required?

No long-term contracts, no hidden surprises, and no enterprise-only paywalls. The platform scales as your business grows without binding agreements.

Source
When I Work: Is there a free trial available?

Try When I Work free for 14 days with full access to all core features. No credit card is required for the trial period.

Source
When I Work: Can I adjust or cancel my plan anytime?

You can upgrade, downgrade, or cancel at any time and adjust your plan at any time or use hibernation options during seasonal downtime.

Source
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Related pages

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