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Software · head to head

Caviar vs SevenRooms

Caviar logo

Caviar

Software

Premium restaurant delivery service

From
$20/order
Rated
-
Full reviewWebsite
SevenRooms logo

SevenRooms

Software

Guest experience and retention platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Caviar limited availability to 20 major metropolitan areas; SevenRooms higher price point at $499/month compared to OpenTable Basic at $149/month
  • They diverge on capability: Caviar covers Premium delivery, SevenRooms covers Reservations.

Where they differ

Only the attributes on which Caviar and SevenRooms actually diverge.

Attributes where Caviar and SevenRooms differ
AttributeCaviarSevenRooms
Starting price$20/orderOn request
Pricing modeltransactionsubscription
PlatformsWeb, iOS, AndroidWeb
Founded20122011

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Caviar

  • Premium delivery
  • Curated marketplace
  • Order management
  • Quality-focused
  • Analytics
  • DoorDash
  • Square

Only in SevenRooms

  • Reservations
  • Table management
  • CRM
  • Marketing automation
  • Direct ordering
  • Guest data
  • Oracle
  • Micros

Both cover

  • Toast
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Caviar

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

SevenRooms

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Caviar

  • Limited availability to 20 major metropolitan areas
  • Service fee of 18 percent applied to all orders
  • Not available in all regions as standalone service

SevenRooms

  • Higher price point at $499/month compared to OpenTable Basic at $149/month

Pricing, plan by plan

Caviar

$20/order
  • Standard$25/percent
    • Premium delivery
    • Curated placement

SevenRooms

On request
  • EssentialFree
    • Custom pricing
    • Reservations
    • CRM
  • ProfessionalFree
    • Custom pricing
    • Marketing
    • Analytics
  • EnterpriseFree
    • Custom pricing
    • Full platform

Which should you pick?

Choose Caviar if

  • You need premium delivery.
  • You work on Web, iOS, Android.
  • You also want curated marketplace.
Caviar review

Choose SevenRooms if

  • You need reservations.
  • You also want table management.
SevenRooms review

Questions people ask

Is Caviar or SevenRooms better?
Neither clearly leads. Caviar starts at $20/order and SevenRooms at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Caviar or SevenRooms?
Caviar starts at $20/order and SevenRooms at On request.
Does Caviar or SevenRooms run on more platforms?
Caviar runs on Web, iOS, Android. SevenRooms runs on Web.
What is Caviar best used for?
Caviar is most often used for point of sale, order management, inventory control, staff scheduling.
What can Caviar do that SevenRooms cannot?
Caviar covers Premium delivery, Curated marketplace, Order management, Quality-focused. SevenRooms covers Reservations, Table management, CRM, Marketing automation. Both handle Toast, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Caviar: What does Caviar charge for delivery?

A service fee of 18 percent is applied to each Caviar delivery order. The delivery fee ranges from $1.99 to $8.99 depending on distance and demand. Customers ordering for pickup pay no order minimums, service fee or delivery fee.

Source
SevenRooms: What does SevenRooms cost?

SevenRooms starts at $499/month. SevenRooms is differentiated from OpenTable and Resy by offering the deepest CRM capabilities for guest intelligence and loyalty programs.

Source
Caviar: Is Caviar available as a standalone service?

No. Caviar was acquired by DoorDash in October 2019 and now operates as part of the DoorDash platform. DoorDash members with DashPass enjoy waived delivery fees and reduced service charges on Caviar orders.

Source
SevenRooms: How does SevenRooms compare to OpenTable?

OpenTable has basic tiers starting at $149/month, but cover fees apply on network bookings and your brand takes a back seat in guest communications. SevenRooms at $499/month offers more control and deeper CRM functionality.

Source
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