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Restaurants · head to head

SevenRooms vs Swiggy

SevenRooms logo

SevenRooms

Restaurants

Guest experience and retention platform

From
On request
Rated
-
Full reviewWebsite
Swiggy logo

Swiggy

Restaurants

Indian food delivery marketplace with Instamart quick commerce grocery built in

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Swiggy has a free tier, so it costs nothing to try first.
  • Each has a real cost: SevenRooms higher price point at $499/month compared to OpenTable Basic at $149/month; Swiggy restaurant commission of roughly 15 to 25 percent is commonly passed through as higher in-app menu prices, so the delivered price is not simply the counter price plus a fee.
  • They diverge on capability: SevenRooms covers Reservations, Swiggy covers Food delivery marketplace.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which SevenRooms and Swiggy actually diverge.

Attributes where SevenRooms and Swiggy differ
AttributeSevenRoomsSwiggy
Starting priceOn requestFree
Pricing modelsubscriptionFree to download; delivery and platform fees per order, optional paid membership
Free tierNoYes
PlatformsWebiOS, Android, Web
Founded2011Unknown

Identical on both: user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SevenRooms

  • Reservations
  • Table management
  • CRM
  • Marketing automation
  • Direct ordering
  • Guest data
  • Toast
  • Oracle

Only in Swiggy

  • Food delivery marketplace
  • Instamart quick commerce
  • Swiggy One membership
  • Swiggy Dineout
  • Swiggy Genie
  • Swiggy for Business

What people use each for

The jobs each tool is most often brought in to do.

SevenRooms

  • Point of Salenot Swiggy
  • Order Managementnot Swiggy
  • Inventory Controlnot Swiggy
  • Staff Schedulingnot Swiggy

Swiggy

  • A diner in an Indian city ordering restaurant food and wanting quick grocery top-ups in the same appnot SevenRooms
  • A household comparing Swiggy One against Zomato Gold based on which platform they use morenot SevenRooms
  • Someone needing same-day courier pickup and drop-off for a non-food item via Swiggy Genienot SevenRooms
  • A restaurant partner using Swiggy for Business to manage online order volume and menu pricingnot SevenRooms

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SevenRooms

  • Higher price point at $499/month compared to OpenTable Basic at $149/month

Swiggy

  • Restaurant commission of roughly 15 to 25 percent is commonly passed through as higher in-app menu prices, so the delivered price is not simply the counter price plus a fee.
  • Instamart's fast delivery promise depends on dense local dark-store coverage, so the speed and product range advertised in major metros do not extend evenly to smaller cities.
  • Delivery riders and Instamart pickers are engaged on a gig basis with earnings tied to order volume, a model that has drawn wage and working-condition scrutiny in India.
  • Swiggy One's value depends on using multiple Swiggy products regularly; a household that only orders food occasionally will rarely recoup the subscription cost.
  • As a newly public company since its 2024 IPO, Swiggy is under investor pressure to show profitability, and cost-cutting or fee changes driven by that pressure can land on riders, restaurants or diners with limited notice.

Pricing, plan by plan

SevenRooms

On request
  • EssentialFree
    • Custom pricing
    • Reservations
    • CRM
  • ProfessionalFree
    • Custom pricing
    • Marketing
    • Analytics
  • EnterpriseFree
    • Custom pricing
    • Full platform

Swiggy

Free
  • Pay per orderFree
    • Delivery fee scaling with distance and demand
    • Platform fee on order total
    • Restaurant menu prices often marked up versus dine-in
  • Swiggy One$299/month
    • Delivery fee waivers across food, Instamart and Dineout orders
    • Additional discounts and offers at partner outlets
    • Also offered at a discounted annual rate

Which should you pick?

Choose SevenRooms if

  • You need reservations.
  • You also want table management.
SevenRooms review

Choose Swiggy if

  • You need food delivery marketplace.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want instamart quick commerce.
Swiggy review

Questions people ask

Is SevenRooms or Swiggy better?
Neither clearly leads. SevenRooms starts at On request and Swiggy at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SevenRooms or Swiggy?
Swiggy has a free tier; the other does not. Paid plans start at On request for SevenRooms and Free for Swiggy.
Does SevenRooms or Swiggy run on more platforms?
SevenRooms runs on Web. Swiggy runs on iOS, Android, Web.
Can I use Swiggy for free?
Yes. Swiggy has a free tier, so you can try it without paying. SevenRooms starts at On request.
What is SevenRooms best used for?
SevenRooms is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Swiggy is typically brought in for.
What can SevenRooms do that Swiggy cannot?
SevenRooms covers Reservations, Table management, CRM, Marketing automation. Swiggy covers Food delivery marketplace, Instamart quick commerce, Swiggy One membership, Swiggy Dineout.

Answered from the vendors’ own pages

SevenRooms: What does SevenRooms cost?

SevenRooms starts at $499/month. SevenRooms is differentiated from OpenTable and Resy by offering the deepest CRM capabilities for guest intelligence and loyalty programs.

Source
Swiggy: Is Instamart a separate app from Swiggy?

No, Instamart quick commerce grocery delivery is built into the main Swiggy app rather than sold as a standalone download.

SevenRooms: How does SevenRooms compare to OpenTable?

OpenTable has basic tiers starting at $149/month, but cover fees apply on network bookings and your brand takes a back seat in guest communications. SevenRooms at $499/month offers more control and deeper CRM functionality.

Source
Swiggy: What does Swiggy One include?

A paid membership bundling delivery fee waivers and discounts across food delivery, Instamart and Dineout dine-in bookings.

Swiggy: Is Swiggy a public company?

Yes, Swiggy Limited listed on Indian stock exchanges via an IPO in 2024.

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