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Software · head to head

SevenRooms vs TouchBistro

SevenRooms logo

SevenRooms

Software

Guest experience and retention platform

From
On request
Rated
-
Full reviewWebsite
TouchBistro logo

TouchBistro

Software

All-in-one POS built for restaurants

From
$69/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SevenRooms higher price point at $499/month compared to OpenTable Basic at $149/month; TouchBistro requires annual contracts with no monthly billing option
  • They diverge on capability: SevenRooms covers Reservations, TouchBistro covers iPad POS.

Where they differ

Only the attributes on which SevenRooms and TouchBistro actually diverge.

Attributes where SevenRooms and TouchBistro differ
AttributeSevenRoomsTouchBistro
Starting priceOn request$69/month
Pricing modelsubscriptionUnknown
PlatformsWebiPad
Founded20112010

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SevenRooms

  • Reservations
  • CRM
  • Marketing automation
  • Direct ordering
  • Guest data
  • Toast
  • Oracle
  • Micros

Only in TouchBistro

  • iPad POS
  • Menu management
  • Staff scheduling
  • Inventory tracking
  • Customer relationship management
  • QuickBooks
  • Xero
  • 7shifts

Both cover

  • Table management
  • Ios support

What people use each for

The jobs each tool is most often brought in to do.

SevenRooms

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

TouchBistro

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SevenRooms

  • Higher price point at $499/month compared to OpenTable Basic at $149/month

TouchBistro

  • Requires annual contracts with no monthly billing option
  • Add-on pricing for features like online ordering, reservations, loyalty programs is not transparent and requires custom quotes
  • Limited to iPad hardware, reducing flexibility compared to multi-device systems like Lightspeed or Clover
  • Mandatory use of TouchBistro Payments for new customers reduces payment processor options

Pricing, plan by plan

SevenRooms

On request
  • EssentialFree
    • Custom pricing
    • Reservations
    • CRM
  • ProfessionalFree
    • Custom pricing
    • Marketing
    • Analytics
  • EnterpriseFree
    • Custom pricing
    • Full platform

TouchBistro

$69/month

No published plan breakdown. See the TouchBistro review.

Which should you pick?

Choose SevenRooms if

  • You need reservations.
  • You also want crm.
SevenRooms review

Choose TouchBistro if

  • You need ipad pos.
  • You work on iPad.
  • You also want menu management.
TouchBistro review

Questions people ask

Is SevenRooms or TouchBistro better?
Neither clearly leads. SevenRooms starts at On request and TouchBistro at $69/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SevenRooms or TouchBistro?
SevenRooms starts at On request and TouchBistro at $69/month.
Does SevenRooms or TouchBistro run on more platforms?
SevenRooms runs on Web. TouchBistro runs on iPad.
What is SevenRooms best used for?
SevenRooms is most often used for point of sale, order management, inventory control, staff scheduling.
What can SevenRooms do that TouchBistro cannot?
SevenRooms covers Reservations, CRM, Marketing automation, Direct ordering. TouchBistro covers iPad POS, Menu management, Staff scheduling, Inventory tracking. Both handle Table management, Ios support.

Answered from the vendors’ own pages

SevenRooms: What does SevenRooms cost?

SevenRooms starts at $499/month. SevenRooms is differentiated from OpenTable and Resy by offering the deepest CRM capabilities for guest intelligence and loyalty programs.

Source
TouchBistro: Can TouchBistro process payments offline?

Yes. TouchBistro has offline payment capabilities where you can accept payments and store credit card information when offline, with transactions processing once Internet is restored. However, you cannot dip or tap the card in offline mode; you must swipe instead.

Source
SevenRooms: How does SevenRooms compare to OpenTable?

OpenTable has basic tiers starting at $149/month, but cover fees apply on network bookings and your brand takes a back seat in guest communications. SevenRooms at $499/month offers more control and deeper CRM functionality.

Source
TouchBistro: Can I integrate TouchBistro with DoorDash or Uber Eats?

Yes. TouchBistro integrates with delivery platforms through Deliverect and UrbanPiper, which aggregate orders from DoorDash, Uber Eats, and other services directly into your TouchBistro POS, eliminating manual order entry.

Source
TouchBistro: What are the minimum hardware requirements for TouchBistro?

TouchBistro runs on Apple iPads and works with compatible printers, cash drawers, and payment terminals. The system leverages iPad hardware you may already own, potentially reducing initial hardware costs compared to dedicated POS systems.

Source
TouchBistro: Do I have to sign a long-term contract with TouchBistro?

Yes. All TouchBistro plans require annual contracts, and the system requires TouchBistro Payments (powered by Chase) for payment processing on all new customer accounts.

Source
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Related pages

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