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Restaurants · head to head

Deliverect vs Grubhub

Deliverect logo

Deliverect

Restaurants

Middleware connecting delivery marketplaces to restaurant point of sale systems across Europe and beyond

From
On request
Rated
-
Full reviewWebsite
Grubhub logo

Grubhub

Restaurants

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Deliverect plans bundle an order allowance per location and charge overage, so the months when delivery performs best are the months the software bill jumps.; Grubhub commission fees of 15-30% significantly reduce restaurant profit margins
  • They diverge on capability: Deliverect covers Marketplace order injection, Grubhub covers Delivery network.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Deliverect and Grubhub actually diverge.

Attributes where Deliverect and Grubhub differ
AttributeDeliverectGrubhub
Starting priceOn request$15/order
Pricing modelquotetransaction
FoundedUnknown2004

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Deliverect

  • Marketplace order injection
  • Central menu management
  • Availability sync
  • Deliverect Direct
  • Reporting
  • Kitchen display and printing

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Toast
  • Square

What people use each for

The jobs each tool is most often brought in to do.

Deliverect

  • A chain operating across several European countries where a different marketplace dominates in eachnot Grubhub
  • A franchise group that needs one menu change to reach every delivery app in every territorynot Grubhub
  • An operator whose staff currently re key delivery orders into the till and mis key them at peaknot Grubhub
  • A brand adding first party ordering that wants marketplace and direct orders in the same reportingnot Grubhub

Grubhub

  • Point of Salenot Deliverect
  • Order Managementnot Deliverect
  • Inventory Controlnot Deliverect
  • Staff Schedulingnot Deliverect

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Deliverect

  • Plans bundle an order allowance per location and charge overage, so the months when delivery performs best are the months the software bill jumps.
  • It is a single point of failure between the marketplaces and the kitchen; when the middleware has an incident, orders keep being accepted by the apps but stop reaching the till.
  • Integration depth varies by POS, and on some systems orders land as a single consolidated line rather than itemised, which quietly destroys product mix and recipe level cost reporting.
  • Each connected channel per location is counted separately, so a site listed on four marketplaces costs materially more than one listed on two, irrespective of whether the extra channels are profitable.
  • Support response is tiered by plan and smaller customers on lower tiers wait longest on order routing faults, which are time critical by definition.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Pricing, plan by plan

Deliverect

On request
  • Deliverect$undefined/year
    • Priced per location per month with an included order allowance
    • Orders above the allowance charged individually
    • Channel connections and POS integration counted per location

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Which should you pick?

Choose Deliverect if

  • You need marketplace order injection.
  • You work on Web, iOS, Android.
  • You also want central menu management.
Deliverect review

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Questions people ask

Is Deliverect or Grubhub better?
Neither clearly leads. Deliverect starts at On request and Grubhub at $15/order, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Deliverect or Grubhub?
Deliverect starts at On request and Grubhub at $15/order.
Does Deliverect or Grubhub run on more platforms?
Deliverect runs on Web, iOS, Android. Grubhub runs on Web, Ios, Android.
What is Deliverect best used for?
Deliverect is most often used for a chain operating across several european countries where a different marketplace dominates in each, a franchise group that needs one menu change to reach every delivery app in every territory, an operator whose staff currently re key delivery orders into the till and mis key them at peak, a brand adding first party ordering that wants marketplace and direct orders in the same reporting. Of those, a chain operating across several european countries where a different marketplace dominates in each and a franchise group that needs one menu change to reach every delivery app in every territory are not what Grubhub is typically brought in for.
What can Deliverect do that Grubhub cannot?
Deliverect covers Marketplace order injection, Central menu management, Availability sync, Deliverect Direct. Grubhub covers Delivery network, Order management, Customer reach, Marketing tools.

Answered from the vendors’ own pages

Deliverect: Does Deliverect lower the commission I pay to delivery apps?

No. Marketplace commission is unchanged. It removes tablet handling, re keying errors and menu drift.

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Deliverect: Will it work with my point of sale?

It integrates with most major cloud and enterprise POS systems, but confirm whether your system receives itemised orders or one consolidated line before signing.

Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Deliverect: Can it run my own ordering site too?

Yes, through Deliverect Direct, which puts first party orders through the same pipeline as marketplace orders.

Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Deliverect: Is it available in the United States?

Yes, though its channel coverage advantage is strongest in Europe, the United Kingdom, the Middle East and Australia.

Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
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