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Software · head to head

SevenRooms vs SpotOn

SevenRooms logo

SevenRooms

Software

Guest experience and retention platform

From
On request
Rated
-
Full reviewWebsite
SpotOn logo

SpotOn

Software

Restaurant tech that works as hard as you

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SevenRooms higher price point at $499/month compared to OpenTable Basic at $149/month; SpotOn credit card processing issues with handheld devices reported by users
  • They diverge on capability: SevenRooms covers Table management, SpotOn covers Cloud POS.

Where they differ

Only the attributes on which SevenRooms and SpotOn actually diverge.

Attributes where SevenRooms and SpotOn differ
AttributeSevenRoomsSpotOn
Pricing modelsubscriptionUnknown
PlatformsWebWeb, iOS, Android
Founded20112017

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SevenRooms

  • Table management
  • CRM
  • Marketing automation
  • Direct ordering
  • Guest data
  • Toast
  • Oracle
  • Micros

Only in SpotOn

  • Cloud POS
  • Online ordering
  • Loyalty programs
  • Marketing tools
  • Reporting
  • DoorDash
  • Google
  • Yelp

Both cover

  • Reservations
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

SevenRooms

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

SpotOn

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SevenRooms

  • Higher price point at $499/month compared to OpenTable Basic at $149/month

SpotOn

  • Credit card processing issues with handheld devices reported by users
  • System crashes and lost tickets in high-volume restaurants
  • Customer tabs can disappear from system, resulting in lost revenue
  • Menu edits live only in back office; no real-time updates to handhelds
  • Limited hardware options with no direct accessory purchases available

Pricing, plan by plan

SevenRooms

On request
  • EssentialFree
    • Custom pricing
    • Reservations
    • CRM
  • ProfessionalFree
    • Custom pricing
    • Marketing
    • Analytics
  • EnterpriseFree
    • Custom pricing
    • Full platform

SpotOn

On request
  • All-In PlanFree
    • Hardware included
    • Card present: 2.79% + $0.20
    • Keyed: 3.79% + $0.20
  • POS Essentials$55/month
    • Best value
    • Card present: 2.45% + $0.15
    • Hardware discounted

Which should you pick?

Choose SevenRooms if

  • You need table management.
  • You also want crm.
SevenRooms review

Choose SpotOn if

  • You need cloud pos.
  • You work on Web, iOS, Android.
  • You also want online ordering.
SpotOn review

Questions people ask

Is SevenRooms or SpotOn better?
Neither clearly leads. SevenRooms starts at On request and SpotOn at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SevenRooms or SpotOn?
SevenRooms starts at On request and SpotOn at On request.
Does SevenRooms or SpotOn run on more platforms?
SevenRooms runs on Web. SpotOn runs on Web, iOS, Android.
What is SevenRooms best used for?
SevenRooms is most often used for point of sale, order management, inventory control, staff scheduling.
What can SevenRooms do that SpotOn cannot?
SevenRooms covers Table management, CRM, Marketing automation, Direct ordering. SpotOn covers Cloud POS, Online ordering, Loyalty programs, Marketing tools. Both handle Reservations, Web support, Ios support, Android support.

Answered from the vendors’ own pages

SevenRooms: What does SevenRooms cost?

SevenRooms starts at $499/month. SevenRooms is differentiated from OpenTable and Resy by offering the deepest CRM capabilities for guest intelligence and loyalty programs.

Source
SpotOn: What hardware does SpotOn require?

SpotOn provides proprietary hardware including countertop terminals (Station 15 at $750), tableside handhelds ($297), and kitchen display systems. All hardware is included with the All-In Plan or purchased separately with other plans.

Source
SevenRooms: How does SevenRooms compare to OpenTable?

OpenTable has basic tiers starting at $149/month, but cover fees apply on network bookings and your brand takes a back seat in guest communications. SevenRooms at $499/month offers more control and deeper CRM functionality.

Source
SpotOn: Does SpotOn have online ordering?

Yes, SpotOn offers commission-free online ordering with a white-label app option and integration into their Core Bundle. The system supports QR code ordering and digital menus.

Source
SpotOn: What payment processing fees does SpotOn charge?

Fees vary by plan. All-In Plan: 2.79% + $0.20 for card-present transactions. POS Essentials: 2.45% + $0.15. Business or custom plans offer negotiated rates.

Source
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Related pages

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