Softwr

Restaurants · head to head

Grubhub vs Restroworks

Grubhub logo

Grubhub

Restaurants

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
Restroworks logo

Restroworks

Restaurants

Enterprise cloud restaurant platform for chains across India, the Middle East and South East Asia

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Restroworks the 2023 rename from Posist means much of the available documentation, review history and partner material still sits under the old name, which complicates due diligence.
  • They diverge on capability: Grubhub covers Delivery network, Restroworks covers Estate menu and price control.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Grubhub and Restroworks actually diverge.

Attributes where Grubhub and Restroworks differ
AttributeGrubhubRestroworks
Starting price$15/orderOn request
Pricing modeltransactionquote
PlatformsWeb, Ios, AndroidWeb, Android, iOS, Windows
Founded2004Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Toast
  • Square

Only in Restroworks

  • Estate menu and price control
  • Central kitchen and commissary
  • Inventory and recipe costing
  • Marketplace integration
  • Tax and compliance handling
  • Franchise reporting

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot Restroworks
  • Order Managementnot Restroworks
  • Inventory Controlnot Restroworks
  • Staff Schedulingnot Restroworks

Restroworks

  • An Indian or Gulf chain of dozens to hundreds of outlets needing central menu and price controlnot Grubhub
  • A cloud kitchen operator running several brands from shared production capacitynot Grubhub
  • A franchise business that needs royalty and performance reporting across franchisee owned sitesnot Grubhub
  • A group that wants a central commissary feeding outlets with costed transfers rather than separate purchasingnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Restroworks

  • The 2023 rename from Posist means much of the available documentation, review history and partner material still sits under the old name, which complicates due diligence.
  • The integration catalogue is oriented to Indian and Gulf services, so a Western operator will find familiar accounting, payroll and delivery integrations missing or built to order.
  • Support is strongest in Indian business hours, which leaves European and American sites covering evening service without vendor cover.
  • Enterprise deployments are typically delivered through partners whose capability varies, and implementation quality tracks the partner rather than the vendor.
  • The interface carries the density of an enterprise system built for power users, and high turnover front of house staff need more training than a consumer style cloud POS demands.

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Restroworks

On request
  • Restroworks$undefined/year
    • Quoted per outlet per month with modules for POS, inventory and analytics
    • Enterprise agreements negotiated at estate level
    • Implementation delivered directly or through a regional partner

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose Restroworks if

  • You need estate menu and price control.
  • You work on Web, Android, iOS, Windows.
  • You also want central kitchen and commissary.
Restroworks review

Questions people ask

Is Grubhub or Restroworks better?
Neither clearly leads. Grubhub starts at $15/order and Restroworks at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Restroworks?
Grubhub starts at $15/order and Restroworks at On request.
Does Grubhub or Restroworks run on more platforms?
Grubhub runs on Web, Ios, Android. Restroworks runs on Web, Android, iOS, Windows.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Restroworks is typically brought in for.
What can Grubhub do that Restroworks cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Restroworks covers Estate menu and price control, Central kitchen and commissary, Inventory and recipe costing, Marketplace integration.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Restroworks: Is Restroworks the same product as Posist?

Yes. Posist rebranded to Restroworks in 2023; it is the same platform and company.

Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Restroworks: Is it usable outside India?

Yes, it has customers in the Gulf, South East Asia and beyond, though its integration ecosystem and support hours are strongest in India.

Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Restroworks: Does it handle central kitchens?

Yes. Commissary production, indenting and inter outlet transfers are core rather than an add on.

Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
Restroworks: How does pricing compare with Western enterprise POS?

Substantially lower for comparable chain functionality, which is the main reason multi region groups adopt it in Asia and the Gulf.

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