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Restaurants · head to head

Grubhub vs Petpooja

Grubhub logo

Grubhub

Restaurants

Restaurant food delivery marketplace

From
$15/order
Rated
-
Petpooja logo

Petpooja

Restaurants

Low cost restaurant point of sale used across India and the United Arab Emirates

From
On request
Rated
-

The short version

  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Petpooja it is built for India and the United Arab Emirates, and tax handling, receipt formats and integrations do not translate to European or American requirements.
  • They diverge on capability: Grubhub covers Delivery network, Petpooja covers Flat annual licence.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Grubhub and Petpooja actually diverge.

Attributes where Grubhub and Petpooja differ
AttributeGrubhubPetpooja
Starting price$15/orderOn request
Pricing modeltransactionquote
PlatformsWeb, Ios, AndroidWeb, Android, Windows
Founded2004Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Toast
  • Square

Only in Petpooja

  • Flat annual licence
  • GST compliant billing
  • Marketplace integration
  • Inventory and recipe management
  • Kitchen order tickets
  • Add on modules

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot Petpooja
  • Order Managementnot Petpooja
  • Inventory Controlnot Petpooja
  • Staff Schedulingnot Petpooja

Petpooja

  • An independent Indian restaurant replacing a manual billing book with GST compliant invoicingnot Grubhub
  • A cafe chain wanting Swiggy and Zomato orders landing in the billing screen rather than on tabletsnot Grubhub
  • A cloud kitchen that needs cheap per outlet billing across many small unitsnot Grubhub
  • A Gulf outlet operator wanting an India priced system with UAE tax handlingnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Petpooja

  • It is built for India and the United Arab Emirates, and tax handling, receipt formats and integrations do not translate to European or American requirements.
  • Sales and support run through a large reseller network, so implementation quality and response times depend on which partner you happened to buy from.
  • The headline annual licence excludes the modules most operators end up needing, so the realistic annual cost is a multiple of the advertised figure.
  • Depth for fine dining coursing, complex table management and hotel outlets is limited compared with systems designed for those formats.
  • Hardware is bundled by resellers rather than supplied to a single standard, which makes support and replacement inconsistent across a multi outlet group.

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Petpooja

On request
  • Petpooja POS$undefined/year
    • Flat annual licence per outlet rather than a monthly per terminal fee
    • Add on modules for customer relationship management, online ordering and loyalty priced separately
    • Hardware bundles quoted by the local reseller

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.

Choose Petpooja if

  • You need flat annual licence.
  • You work on Web, Android, Windows.
  • You also want gst compliant billing.

Questions people ask

Is Grubhub or Petpooja better?
Neither clearly leads. Grubhub starts at $15/order and Petpooja at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Petpooja?
Grubhub starts at $15/order and Petpooja at On request.
Does Grubhub or Petpooja run on more platforms?
Grubhub runs on Web, Ios, Android. Petpooja runs on Web, Android, Windows.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Petpooja is typically brought in for.
What can Grubhub do that Petpooja cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Petpooja covers Flat annual licence, GST compliant billing, Marketplace integration, Inventory and recipe management.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Petpooja: How is it priced?

As a flat annual licence per outlet, with add on modules, hardware and payment integration quoted separately by the reseller.

Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Petpooja: Does it handle GST invoicing?

Yes. Indian tax invoicing and filing ready reporting are core functions rather than add ons.

Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Petpooja: Is it available outside India?

It is used in the United Arab Emirates as well, but it is not sold as a general international product.

Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
Petpooja: Does it integrate with delivery apps?

Yes, with Swiggy and Zomato directly, and with middleware such as UrbanPiper for wider channel management.

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