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Restaurants · head to head

SevenRooms vs Upserve

SevenRooms logo

SevenRooms

Restaurants

Guest experience and retention platform

From
On request
Rated
-
Full reviewWebsite
Upserve logo

Upserve

Restaurants

Restaurant management platform with insights

From
$59/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: SevenRooms higher price point at $499/month compared to OpenTable Basic at $149/month; Upserve offline terminals can only store credit card payment data for 48 hours before requiring internet connection
  • They diverge on capability: SevenRooms covers Reservations, Upserve covers Cloud POS.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which SevenRooms and Upserve actually diverge.

Attributes where SevenRooms and Upserve differ
AttributeSevenRoomsUpserve
Starting priceOn request$59/month
Pricing modelsubscriptionUnknown
PlatformsWebWeb, iPad, Android, Custom POS terminals
Founded20112013

Identical on both: free tier (No), user rating (Not yet rated), category (Restaurants).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in SevenRooms

  • Reservations
  • Table management
  • CRM
  • Marketing automation
  • Direct ordering
  • Guest data
  • Toast
  • Oracle

Only in Upserve

  • Cloud POS
  • Guest insights
  • Menu intelligence
  • Server performance
  • Reputation management
  • Inventory tracking
  • QuickBooks
  • Xero

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

SevenRooms

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Upserve

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

SevenRooms

  • Higher price point at $499/month compared to OpenTable Basic at $149/month

Upserve

  • Offline terminals can only store credit card payment data for 48 hours before requiring internet connection
  • Customers cannot add tips when the system operates in offline mode
  • $400 monthly penalty for using alternative payment processors instead of Lightspeed
  • No global ability to change menu items across all locations at once, requiring per-location updates
  • Mandatory 2.6% + $0.10 per transaction payment processing fee with Lightspeed

Pricing, plan by plan

SevenRooms

On request
  • EssentialFree
    • Custom pricing
    • Reservations
    • CRM
  • ProfessionalFree
    • Custom pricing
    • Marketing
    • Analytics
  • EnterpriseFree
    • Custom pricing
    • Full platform

Upserve

$59/month
  • Core$59/month
    • Cloud-based point of sale
    • Basic reporting
    • Guest insights
  • Pro$199/month
    • All Core features
    • Inventory management
    • Online ordering

Which should you pick?

Choose SevenRooms if

  • You need reservations.
  • You also want table management.
SevenRooms review

Choose Upserve if

  • You need cloud pos.
  • You work on Web, iPad, Android, Custom POS terminals.
  • You also want guest insights.
Upserve review

Questions people ask

Is SevenRooms or Upserve better?
Neither clearly leads. SevenRooms starts at On request and Upserve at $59/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, SevenRooms or Upserve?
SevenRooms starts at On request and Upserve at $59/month.
Does SevenRooms or Upserve run on more platforms?
SevenRooms runs on Web. Upserve runs on Web, iPad, Android, Custom POS terminals.
What is SevenRooms best used for?
SevenRooms is most often used for point of sale, order management, inventory control, staff scheduling.
What can SevenRooms do that Upserve cannot?
SevenRooms covers Reservations, Table management, CRM, Marketing automation. Upserve covers Cloud POS, Guest insights, Menu intelligence, Server performance. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

SevenRooms: What does SevenRooms cost?

SevenRooms starts at $499/month. SevenRooms is differentiated from OpenTable and Resy by offering the deepest CRM capabilities for guest intelligence and loyalty programs.

Source
Upserve: Does Upserve support offline mode?

Yes. Upserve is a hybrid cloud-based system where reporting data is stored in the cloud but offline mode allows the software to store important data locally on your device in case the internet goes down, allowing transactions to continue.

Source
SevenRooms: How does SevenRooms compare to OpenTable?

OpenTable has basic tiers starting at $149/month, but cover fees apply on network bookings and your brand takes a back seat in guest communications. SevenRooms at $499/month offers more control and deeper CRM functionality.

Source
Upserve: What is Upserve's pricing structure?

Upserve offers three plans: Core at $59/month, Pro at $199/month with advanced features like inventory management and loyalty programs, and Pro+ with custom pricing for enterprise customers. Hardware is sold separately.

Source
Upserve: Does Upserve offer a free trial?

Yes, Upserve offers a 14-day free trial for new users to test the platform before committing to a paid plan.

Source
Upserve: What delivery platforms does Upserve integrate with?

Upserve integrates with DoorDash, Uber Eats, and Grubhub through partner middleware services like Chowly and Deliverect, which provide real-time menu syncing and order management.

Source
Upserve: What are the payment processing requirements?

Upserve requires using Lightspeed payment processing at 2.6% + $0.10 per transaction. Using alternative payment processors incurs a $400 monthly fee, making Lightspeed the mandatory choice for most restaurants.

Source
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