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Food & Restaurant · head to head

Grubhub vs Yelp Reservations

G

Grubhub

Food & Restaurant

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
Yelp Reservations logo

Yelp Reservations

Food & Restaurant

Reservations powered by Yelp

From
$99/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Yelp Reservations basic Guest Manager plan caps at 500 covers per month; higher volume requires the Plus plan at $279/month (annual) or $349/month (monthly)
  • They diverge on capability: Grubhub covers Delivery network, Yelp Reservations covers Online reservations.

Where they differ

Only the attributes on which Grubhub and Yelp Reservations actually diverge.

Attributes where Grubhub and Yelp Reservations differ
AttributeGrubhubYelp Reservations
Starting price$15/order$99/month
Pricing modeltransactionsubscription

Identical on both: free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (Food & Restaurant), founded (2004).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Loyalty programs
  • Olo
  • Omnivore

Only in Yelp Reservations

  • Online reservations
  • Waitlist management
  • Table assignments
  • Yelp integration
  • Guest messaging
  • Yelp

Both cover

  • Analytics
  • Toast
  • Square
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot Yelp Reservations
  • Order Managementnot Yelp Reservations
  • Inventory Controlnot Yelp Reservations
  • Staff Schedulingnot Yelp Reservations

Yelp Reservations

  • Managing restaurant reservations, waitlists and AI phone call answeringnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Yelp Reservations

  • Basic Guest Manager plan caps at 500 covers per month; higher volume requires the Plus plan at $279/month (annual) or $349/month (monthly)
  • Monthly billing costs more than annual billing at every tier, for example Basic Guest Manager is $159/month billed monthly versus $129/month billed annually

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Yelp Reservations

$99/month
  • Basic$99/month
    • Reservations
    • Waitlist
  • Plus$299/month
    • Table management
    • Analytics

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose Yelp Reservations if

  • You need online reservations.
  • You work on Web, Ios, Android.
  • You also want waitlist management.
Yelp Reservations review

Questions people ask

Is Grubhub or Yelp Reservations better?
Neither clearly leads. Grubhub starts at $15/order and Yelp Reservations at $99/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Yelp Reservations?
Grubhub starts at $15/order and Yelp Reservations at $99/month.
Does Grubhub or Yelp Reservations run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Yelp Reservations is typically brought in for.
What can Grubhub do that Yelp Reservations cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Yelp Reservations covers Online reservations, Waitlist management, Table assignments, Yelp integration. Both handle Analytics, Toast, Square, Web support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
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Related pages

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More on Yelp Reservations

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