Softwr

Software · head to head

Grubhub vs Sling

G

Grubhub

Software

Restaurant food delivery marketplace

From
$15/order
Rated
-
Full reviewWebsite
Sling logo

Sling

Software

Free employee scheduling software

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Sling has a free tier, so it costs nothing to try first.
  • Each has a real cost: Grubhub commission fees of 15-30% significantly reduce restaurant profit margins; Sling the free plan is limited to 30 users
  • They diverge on capability: Grubhub covers Delivery network, Sling covers Employee scheduling.

Where they differ

Only the attributes on which Grubhub and Sling actually diverge.

Attributes where Grubhub and Sling differ
AttributeGrubhubSling
Starting price$15/orderFree
Pricing modeltransactionsubscription
Free tierNoYes
Founded20042015

Identical on both: platforms (Web, Ios, Android), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Grubhub

  • Delivery network
  • Order management
  • Customer reach
  • Marketing tools
  • Analytics
  • Loyalty programs
  • Olo
  • Omnivore

Only in Sling

  • Employee scheduling
  • Time tracking
  • Team messaging
  • Task management
  • Shift swapping
  • Labor cost tracking
  • Gusto

Both cover

  • Toast
  • Square
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Grubhub

  • Point of Salenot Sling
  • Order Managementnot Sling
  • Inventory Controlnot Sling
  • Staff Schedulingnot Sling

Sling

  • Building and publishing shift schedules for hourly staffnot Grubhub
  • Tracking clock in and clock out and labour costnot Grubhub
  • Messaging and announcements across a shift based teamnot Grubhub

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Grubhub

  • Commission fees of 15-30% significantly reduce restaurant profit margins
  • Limited geographic coverage compared to competitors like DoorDash
  • Driver availability issues in some areas leading to canceled orders
  • Limited independent restaurant partnerships compared to competitors
  • Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)

Sling

  • The free plan is limited to 30 users
  • Time tracking on mobile, labour cost tracking and overtime analysis require the Premium plan
  • Kiosk time clock, hours and wages reporting, no show tracking, sick leave and PTO tracking require the Business plan
  • The lowest advertised per user rates of $1.70 and $3.40 require annual billing

Pricing, plan by plan

Grubhub

$15/order
  • Basic$15/percent
    • Marketplace listing
    • Order management
  • Standard$20/percent
    • Delivery
    • Marketing
  • Premium$25/percent
    • Priority placement
    • Promotions

Sling

Free
  • FreeFree
    • Scheduling
    • Messaging
    • Basic features
  • Premium$2/user/month
    • Time tracking
    • Overtime alerts
  • Business$4/user/month
    • Labor costs
    • Reporting

Which should you pick?

Choose Grubhub if

  • You need delivery network.
  • You work on Web, Ios, Android.
  • You also want order management.
Grubhub review

Choose Sling if

  • You need employee scheduling.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want time tracking.
Sling review

Questions people ask

Is Grubhub or Sling better?
Neither clearly leads. Grubhub starts at $15/order and Sling at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Grubhub or Sling?
Sling has a free tier; the other does not. Paid plans start at $15/order for Grubhub and Free for Sling.
Does Grubhub or Sling run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
Can I use Sling for free?
Yes. Sling has a free tier, so you can try it without paying. Grubhub starts at $15/order.
What is Grubhub best used for?
Grubhub is most often used for point of sale, order management, inventory control, staff scheduling. Of those, point of sale and order management are not what Sling is typically brought in for.
What can Grubhub do that Sling cannot?
Grubhub covers Delivery network, Order management, Customer reach, Marketing tools. Sling covers Employee scheduling, Time tracking, Team messaging, Task management. Both handle Toast, Square, Web support, Ios support.

Answered from the vendors’ own pages

Grubhub: How much does Grubhub charge restaurants?

Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.

Source
Grubhub: What does Grubhub cost customers?

Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.

Source
Grubhub: Does Grubhub offer promotional tools for restaurants?

Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.

Source
Grubhub: Is Grubhub available in all cities?

No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.

Source
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