Grubhubvs
DoorDash
DoorDash: Market leader food delivery platform with 67% US market share, wider restaurant selection, and similar commission-based model for restaurants.
Grubhub
Restaurant food delivery marketplace
As of 30 August 2026, Grubhub starts at $15/order. Grubhub is one of the largest food delivery marketplaces in North America, connecting diners with local restaurants. Softwr lists it under Restaurants. Grubhub is made by Grubhub Inc., launched in 2004, available on Web, iOS, Android.
Overview
What Grubhub does
Grubhub is one of the largest food delivery marketplaces in North America, connecting diners with local restaurants. Owned by Just Eat Takeaway, Grubhub offers restaurants access to millions of customers with features including order management, marketing tools, and delivery options.
What people use it for
- Point of Sale
- Order Management
- Inventory Control
- Staff Scheduling
Related searches
The honest half
Where it falls short
Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Grubhub.
- Commission fees of 15-30% significantly reduce restaurant profit margins
- Limited geographic coverage compared to competitors like DoorDash
- Driver availability issues in some areas leading to canceled orders
- Limited independent restaurant partnerships compared to competitors
- Average delivery time of 40 minutes is slower than Uber Eats (33 minutes) and DoorDash (38 minutes)
Cross-shopped
What people choose instead of Grubhub
Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.
- GrubhubvsUber Eats
Uber Eats: Second-largest food delivery platform with fastest average delivery times (33 minutes) and strong presence in major metropolitan areas.
Pricing
What Grubhub costs
Taken from the vendor's own pricing page. Prices move, so check before you buy.
Basic
$15 /percent
- Marketplace listing
- Order management
Standard
$20 /percent
- Delivery
- Marketing
Premium
$25 /percent
- Priority placement
- Promotions
Capabilities
Features
Delivery network
Order management
Customer reach
Marketing tools
Analytics
Loyalty programs
Toast
Integration with Toast
Square
Integration with Square
Olo
Integration with Olo
Omnivore
Integration with Omnivore
Web support
Available on web
Ios support
Available on ios
Answered, with sources
Questions people ask
Each answer names the page it came from, so you can check it rather than take our word for it.
How much does Grubhub charge restaurants?
Grubhub charges restaurants a marketing commission of 5%, 15%, or 20% depending on the Marketplace plan, plus a processing fee of $0.30 plus 3.05% per order.
SourceWhat does Grubhub cost customers?
Grubhub charges customers a $2.25 order processing fee plus $0.99 for delivery. A subscription offers $6.95 or $19.95/month for unlimited free delivery on eligible orders.
SourceDoes Grubhub offer promotional tools for restaurants?
Yes, Grubhub offers Sponsored Listings (3-10% premium on commissions) and Boost Programs (10-20% additional cost per order) to increase restaurant visibility.
SourceIs Grubhub available in all cities?
No, Grubhub delivery service is not available in all cities, and the platform is less convenient in small cities with limited driver availability.
SourceBehind it
Who makes Grubhub
- Company
- Grubhub Inc.
- Based in
- Chicago, Illinois
Timeline
Grubhub over time
Keep looking
Where to go from Grubhub
- Grubhub alternativesEvery product people weigh against it
- Grubhub pricingPlans, floors and what the tiers exclude
- Grubhub badgesWhich rules it meets, and the figure behind each
- All Restaurants softwareThe full category
- Best Restaurants softwareThe shortlist, and how it was cut
Best Restaurants software for
Compare Grubhub with
- DoorDash
- Uber Eats
- Caviar
- Postmates
- Deliveroo
- Just Eat
- Swiggy
- Zomato
- Deliverect
- Otter
- UrbanPiper
- Square for Restaurants
- Sling
- Talech
- Tock
- Upserve
- Waitlist Me
- When I Work
Other Restaurants software
UK-headquartered food delivery marketplace connecting restaurants, riders and diners
Free plan10 researched notesEuropean takeaway marketplace, merged with Grubhub as Just Eat Takeaway.com
Free plan10 researched notesIndian food delivery marketplace with Instamart quick commerce grocery built in
Free plan10 researched notesIndian food delivery and restaurant discovery app, now operating under parent brand Eternal
Free plan10 researched notesMiddleware connecting delivery marketplaces to restaurant point of sale systems across Europe and beyond
Pricing on request11 researched notesDelivery order consolidation and menu management across marketplaces, owned by CloudKitchens
Pricing on request12 researched notesOrder and menu middleware connecting Indian delivery marketplaces to restaurant point of sale systems
Pricing on request12 researched notesWaitlist, reservation and appointment management across devices and locations
From $27.99/mo9 researched notes
Softwr does not host reviews and shows no star rating for Grubhub, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.
More on Grubhub
Grubhub alternatives
What people switch to, and what they give up
Grubhub pricing
Every tier, and where the cost actually lands
Compare Grubhub
Put it head to head with anything we hold
Grubhub badge
Its rating, and an embed for your own site
Best Restaurants software alternatives
Indian food delivery marketplace with Instamart quick commerce grocery built in
Free to download; delivery and platform fees per order, optional paid membershipIndian food delivery and restaurant discovery app, now operating under parent brand Eternal
Free to download; delivery and platform fees per order, optional paid membershipEuropean takeaway marketplace, merged with Grubhub as Just Eat Takeaway.com
Free to download; delivery and service fees per order, set by restaurant and marketUK-headquartered food delivery marketplace connecting restaurants, riders and diners
Free to download; delivery and service fees per order, optional subscription for reduced feesMiddleware connecting delivery marketplaces to restaurant point of sale systems across Europe and beyond
quote
First party ordering websites, apps and loyalty for growing multi unit restaurant brands
quoteDelivery order consolidation and menu management across marketplaces, owned by CloudKitchens
quote
Back of house inventory, invoice processing and costing built first for beverage led venues
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