Customer Support · head to head
Front vs GanttPRO

Front
Customer Support
Where teams collaborate on customer communication
- From
- $25/month per seat
- Rated
- -
The short version
- Each has a real cost: Front starter tier limited to single-channel support; omnichannel support requires Professional tier; GanttPRO workload management, portfolios, reports and budget planning all require the Business plan at $17 per user per month
- They diverge on capability: Front covers Shared inbox, GanttPRO covers Gantt charts.
Where they differ
Only the attributes on which Front and GanttPRO actually diverge.
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Front
- Shared inbox
- Email collaboration
- Omnichannel messaging
- Analytics
- Workflows
- Integrations
- Salesforce
- HubSpot
Only in GanttPRO
- Gantt charts
- Resource management
- Time tracking
- Dependencies
- Export
- Google Drive
- SSL encryption
Both cover
- Slack
- Jira
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Front
- Multi-team customer support across email, chat, SMS channelsnot GanttPRO
- Enterprises using AI to resolve complex multi-step customer requestsnot GanttPRO
GanttPRO
- Building Gantt chart schedules with auto scheduling and dependenciesnot Front
- Planning resources and budgets against a project timelinenot Front
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Front
- Starter tier limited to single-channel support; omnichannel support requires Professional tier
- AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
- Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
- Advanced analytics excluded from Starter tier
GanttPRO
- Workload management, portfolios, reports and budget planning all require the Business plan at $17 per user per month
- SAML SSO, custom roles and API access are Enterprise only at $25 per user per month
- The Enterprise plan carries a 5 user minimum and requires an annual subscription
- Custom fields and calendar view are excluded from the entry Core plan
- Every published rate assumes annual billing, which the vendor prices 20% below monthly
Pricing, plan by plan
Front
$25/month per seatNo published plan breakdown. See the Front review.
GanttPRO
On request- Basic$7.99/month
- 1 project
- Gantt charts
- Dependencies
- Pro$12.99/month
- Unlimited projects
- Resource management
- Time tracking
Which should you pick?
Choose Front if
- You need shared inbox.
- You work on Cloud-based SaaS.
- You also want email collaboration.
Questions people ask
- Is Front or GanttPRO better?
- Neither clearly leads. Front starts at $25/month per seat and GanttPRO at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Front or GanttPRO?
- Front starts at $25/month per seat and GanttPRO at On request.
- Does Front or GanttPRO run on more platforms?
- Front runs on Cloud-based SaaS. GanttPRO runs on Web.
- What is Front best used for?
- Front is most often used for multi-team customer support across email, chat, sms channels, enterprises using ai to resolve complex multi-step customer requests. Of those, multi-team customer support across email, chat, sms channels and enterprises using ai to resolve complex multi-step customer requests are not what GanttPRO is typically brought in for.
- What can Front do that GanttPRO cannot?
- Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics. GanttPRO covers Gantt charts, Resource management, Time tracking, Dependencies. Both handle Slack, Jira, Web support.
Related pages
Other head to heads
- Front vs Kustomer
- Front vs Groove
- Front vs Freshdesk
- Front vs Freshworks Customer Service Suite
- Front vs Jira Service Management
- Front vs Salesforce Service Cloud
- Front vs Zendesk
- Front vs 8x8 Contact Center
- Front vs Amazon Connect
- Front vs BMC Helix
- Front vs Chatwoot
- Front vs Customerly
- Front vs DelightChat
- Front vs Dialpad Contact Center
- Front vs Dixa
- Front vs Freshservice
- Front vs Gladly
- Front vs HappyFox
- Front vs Basecamp
- Front vs Clockwise
- Front vs Reclaim.ai
- Front vs Trello
- Front vs Roadmunk
- Front vs Toggl Plan
- Front vs MeisterTask
- Front vs Sunsama
- Front vs Craft Docs
- Front vs Freedcamp
- Front vs Hive
- Front vs Kanbanize
- Front vs LiquidPlanner
- Front vs Nifty
- Front vs Paymo
- Front vs Pipefy
- Front vs Podio
- Front vs ProofHub
- GanttPRO vs Kustomer
- GanttPRO vs Groove
- GanttPRO vs Freshdesk
- GanttPRO vs Freshworks Customer Service Suite
- GanttPRO vs Jira Service Management
- GanttPRO vs Salesforce Service Cloud
- GanttPRO vs Zendesk
- GanttPRO vs 8x8 Contact Center
- GanttPRO vs Amazon Connect
- GanttPRO vs BMC Helix
- GanttPRO vs Chatwoot
- GanttPRO vs Customerly
- GanttPRO vs DelightChat
- GanttPRO vs Dialpad Contact Center
- GanttPRO vs Dixa
- GanttPRO vs Freshservice
- GanttPRO vs Gladly
- GanttPRO vs HappyFox
- GanttPRO vs Basecamp
- GanttPRO vs Clockwise
- GanttPRO vs Reclaim.ai
- GanttPRO vs Trello
- GanttPRO vs Roadmunk
- GanttPRO vs Toggl Plan
- GanttPRO vs MeisterTask
- GanttPRO vs Sunsama
- GanttPRO vs Craft Docs
- GanttPRO vs Freedcamp
- GanttPRO vs Hive
- GanttPRO vs Kanbanize
- GanttPRO vs LiquidPlanner
- GanttPRO vs Nifty
- GanttPRO vs Paymo
- GanttPRO vs Pipefy
- GanttPRO vs Podio
- GanttPRO vs ProofHub

