Software · head to head
GanttPRO vs Groove
The short version
- Each has a real cost: GanttPRO workload management, portfolios, reports and budget planning all require the Business plan at $17 per user per month; Groove billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
- They diverge on capability: GanttPRO covers Gantt charts, Groove covers Shared inbox.
Where they differ
Only the attributes on which GanttPRO and Groove actually diverge.
Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in GanttPRO
- Gantt charts
- Resource management
- Time tracking
- Dependencies
- Export
- Google Drive
- SSL encryption
Only in Groove
- Shared inbox
- Knowledge base
- Live chat
- Automation rules
- Reporting
- Collision detection
- Salesforce
- Zapier
Both cover
- Jira
- Slack
- Web support
What people use each for
The jobs each tool is most often brought in to do.
GanttPRO
- Building Gantt chart schedules with auto scheduling and dependenciesnot Groove
- Planning resources and budgets against a project timelinenot Groove
Groove
- Shared inbox and help desk ticketing for small support teamsnot GanttPRO
- Handling email, chat and messaging support in one queuenot GanttPRO
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
GanttPRO
- Workload management, portfolios, reports and budget planning all require the Business plan at $17 per user per month
- SAML SSO, custom roles and API access are Enterprise only at $25 per user per month
- The Enterprise plan carries a 5 user minimum and requires an annual subscription
- Custom fields and calendar view are excluded from the entry Core plan
- Every published rate assumes annual billing, which the vendor prices 20% below monthly
Groove
- Billed per ticket at $1 rather than per agent, so support cost scales with how many customers get in touch
- A minimum of 250 tickets a month applies, which is a $3,000 annual commitment before any usage
- A quiet month still pays the 250 ticket floor
- No mailbox limit is published
Pricing, plan by plan
GanttPRO
On request- Basic$7.99/month
- 1 project
- Gantt charts
- Dependencies
- Pro$12.99/month
- Unlimited projects
- Resource management
- Time tracking
Groove
$12/month- Standard$12/month
- 1 mailbox
- Knowledge base
- Live chat
- Plus$20/month
- 5 mailboxes
- Full reporting
- Rules
- Pro$35/month
- 25 mailboxes
- Salesforce
- Enterprise SSO
Which should you pick?
Choose Groove if
- You need shared inbox.
- You work on Web, Ios, Android.
- You also want knowledge base.
Questions people ask
- Is GanttPRO or Groove better?
- Neither clearly leads. GanttPRO starts at On request and Groove at $12/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, GanttPRO or Groove?
- GanttPRO starts at On request and Groove at $12/month.
- Does GanttPRO or Groove run on more platforms?
- GanttPRO runs on Web. Groove runs on Web, Ios, Android.
- What is GanttPRO best used for?
- GanttPRO is most often used for building gantt chart schedules with auto scheduling and dependencies, planning resources and budgets against a project timeline. Of those, building gantt chart schedules with auto scheduling and dependencies and planning resources and budgets against a project timeline are not what Groove is typically brought in for.
- What can GanttPRO do that Groove cannot?
- GanttPRO covers Gantt charts, Resource management, Time tracking, Dependencies. Groove covers Shared inbox, Knowledge base, Live chat, Automation rules. Both handle Jira, Slack, Web support.
Related pages
Keep looking
Other head to heads
- GanttPRO vs Basecamp
- GanttPRO vs Clockwise
- GanttPRO vs Reclaim.ai
- GanttPRO vs Trello
- GanttPRO vs Roadmunk
- GanttPRO vs Toggl Plan
- GanttPRO vs MeisterTask
- GanttPRO vs Sunsama
- GanttPRO vs Craft Docs
- GanttPRO vs Freedcamp
- GanttPRO vs Hive
- GanttPRO vs Kanbanize
- GanttPRO vs LiquidPlanner
- GanttPRO vs Nifty
- GanttPRO vs Paymo
- GanttPRO vs Pipefy
- GanttPRO vs Podio
- GanttPRO vs ProofHub
- GanttPRO vs Kustomer
- GanttPRO vs Front
- GanttPRO vs Freshdesk
- GanttPRO vs Freshworks Customer Service Suite
- GanttPRO vs Jira Service Management
- GanttPRO vs Salesforce Service Cloud
- GanttPRO vs Zendesk
- GanttPRO vs 8x8 Contact Center
- GanttPRO vs Amazon Connect
- GanttPRO vs BMC Helix
- GanttPRO vs Chatwoot
- GanttPRO vs Customerly
- GanttPRO vs DelightChat
- GanttPRO vs Dialpad Contact Center
- GanttPRO vs Dixa
- GanttPRO vs Freshservice
- GanttPRO vs Gladly
- GanttPRO vs HappyFox
- Groove vs Basecamp
- Groove vs Clockwise
- Groove vs Reclaim.ai
- Groove vs Trello
- Groove vs Roadmunk
- Groove vs Toggl Plan
- Groove vs MeisterTask
- Groove vs Sunsama
- Groove vs Craft Docs
- Groove vs Freedcamp
- Groove vs Hive
- Groove vs Kanbanize
- Groove vs LiquidPlanner
- Groove vs Nifty
- Groove vs Paymo
- Groove vs Pipefy
- Groove vs Podio
- Groove vs ProofHub
- Groove vs Kustomer
- Groove vs Front
- Groove vs Freshdesk
- Groove vs Freshworks Customer Service Suite
- Groove vs Jira Service Management
- Groove vs Salesforce Service Cloud
- Groove vs Zendesk
- Groove vs 8x8 Contact Center
- Groove vs Amazon Connect
- Groove vs BMC Helix
- Groove vs Chatwoot
- Groove vs Customerly
- Groove vs DelightChat
- Groove vs Dialpad Contact Center
- Groove vs Dixa
- Groove vs Freshservice
- Groove vs Gladly
- Groove vs HappyFox


