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Software · head to head

GanttPRO vs HappyFox

GanttPRO logo

GanttPRO

Software

Online Gantt chart software

From
On request
Rated
-
Full reviewWebsite
HappyFox logo

HappyFox

Software

Help desk software for happy customers

From
$29/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: GanttPRO workload management, portfolios, reports and budget planning all require the Business plan at $17 per user per month; HappyFox the Basic plan caps agents at 5, with unlimited agents only above it
  • They diverge on capability: GanttPRO covers Gantt charts, HappyFox covers Ticketing.

Where they differ

Only the attributes on which GanttPRO and HappyFox actually diverge.

Attributes where GanttPRO and HappyFox differ
AttributeGanttPROHappyFox
Starting priceOn request$29/month
PlatformsWebWeb, Ios, Android
Founded20152012

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in GanttPRO

  • Gantt charts
  • Resource management
  • Time tracking
  • Dependencies
  • Export
  • Google Drive
  • SSL encryption

Only in HappyFox

  • Ticketing
  • Knowledge base
  • Automation
  • SLA management
  • Self-service portal
  • Reporting
  • Salesforce
  • Microsoft Teams

Both cover

  • Jira
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

GanttPRO

  • Building Gantt chart schedules with auto scheduling and dependenciesnot HappyFox
  • Planning resources and budgets against a project timelinenot HappyFox

HappyFox

  • Help desk ticketing across email, chat and phonenot GanttPRO
  • Managing internal and customer support requests in one queuenot GanttPRO

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

GanttPRO

  • Workload management, portfolios, reports and budget planning all require the Business plan at $17 per user per month
  • SAML SSO, custom roles and API access are Enterprise only at $25 per user per month
  • The Enterprise plan carries a 5 user minimum and requires an annual subscription
  • Custom fields and calendar view are excluded from the entry Core plan
  • Every published rate assumes annual billing, which the vendor prices 20% below monthly

HappyFox

  • The Basic plan caps agents at 5, with unlimited agents only above it
  • Per agent prices are not published on the main pricing page and require opening a separate page per product
  • The 20% saving requires annual billing

Pricing, plan by plan

GanttPRO

On request
  • Basic$7.99/month
    • 1 project
    • Gantt charts
    • Dependencies
  • Pro$12.99/month
    • Unlimited projects
    • Resource management
    • Time tracking

HappyFox

$29/month
  • Mighty$29/month
    • Omnichannel ticketing
    • SLA management
    • Basic reporting
  • Fantastic$49/month
    • Everything in Mighty
    • Custom fields
    • Asset management
  • Enterprise$69/month
    • Everything in Fantastic
    • Task management
    • Advanced automation
  • Enterprise Plus$89/month
    • Agent scripting
    • Custom roles
    • Sandbox

Which should you pick?

Choose GanttPRO if

  • You need gantt charts.
  • You also want resource management.
GanttPRO review

Choose HappyFox if

  • You need ticketing.
  • You work on Web, Ios, Android.
  • You also want knowledge base.
HappyFox review

Questions people ask

Is GanttPRO or HappyFox better?
Neither clearly leads. GanttPRO starts at On request and HappyFox at $29/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, GanttPRO or HappyFox?
GanttPRO starts at On request and HappyFox at $29/month.
Does GanttPRO or HappyFox run on more platforms?
GanttPRO runs on Web. HappyFox runs on Web, Ios, Android.
What is GanttPRO best used for?
GanttPRO is most often used for building gantt chart schedules with auto scheduling and dependencies, planning resources and budgets against a project timeline. Of those, building gantt chart schedules with auto scheduling and dependencies and planning resources and budgets against a project timeline are not what HappyFox is typically brought in for.
What can GanttPRO do that HappyFox cannot?
GanttPRO covers Gantt charts, Resource management, Time tracking, Dependencies. HappyFox covers Ticketing, Knowledge base, Automation, SLA management. Both handle Jira, Slack, Web support.
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