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Software · head to head

DelightChat vs GanttPRO

DelightChat logo

DelightChat

Software

Omnichannel customer support for D2C brands

From
$29/month
Rated
-
Full reviewWebsite
GanttPRO logo

GanttPRO

Software

Online Gantt chart software

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: DelightChat startup plan at $29/month has limited features compared to competitors; GanttPRO workload management, portfolios, reports and budget planning all require the Business plan at $17 per user per month
  • They diverge on capability: DelightChat covers Unified inbox, GanttPRO covers Gantt charts.

Where they differ

Only the attributes on which DelightChat and GanttPRO actually diverge.

Attributes where DelightChat and GanttPRO differ
AttributeDelightChatGanttPRO
Starting price$29/monthOn request
Pricing modelUnknownsubscription
PlatformsWeb, Ios, AndroidWeb
Founded20202015

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in DelightChat

  • Unified inbox
  • WhatsApp integration
  • Instagram DM
  • Facebook Messenger
  • Email
  • Order management
  • Shopify
  • WooCommerce

Only in GanttPRO

  • Gantt charts
  • Resource management
  • Time tracking
  • Dependencies
  • Export
  • Jira
  • Slack
  • Google Drive

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

DelightChat

  • E-commerce supportnot GanttPRO
  • WhatsApp marketingnot GanttPRO
  • Order inquiriesnot GanttPRO
  • Social commercenot GanttPRO

GanttPRO

  • Building Gantt chart schedules with auto scheduling and dependenciesnot DelightChat
  • Planning resources and budgets against a project timelinenot DelightChat

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

DelightChat

  • Startup plan at $29/month has limited features compared to competitors
  • WhatsApp integration requires the official WhatsApp Business API approval process
  • Limited customization options for workflow automation compared to enterprise alternatives

GanttPRO

  • Workload management, portfolios, reports and budget planning all require the Business plan at $17 per user per month
  • SAML SSO, custom roles and API access are Enterprise only at $25 per user per month
  • The Enterprise plan carries a 5 user minimum and requires an annual subscription
  • Custom fields and calendar view are excluded from the entry Core plan
  • Every published rate assumes annual billing, which the vendor prices 20% below monthly

Pricing, plan by plan

DelightChat

$29/month
  • Startup$29/month
  • Scale$99/month
  • Growth$299/month

GanttPRO

On request
  • Basic$7.99/month
    • 1 project
    • Gantt charts
    • Dependencies
  • Pro$12.99/month
    • Unlimited projects
    • Resource management
    • Time tracking

Which should you pick?

Choose DelightChat if

  • You need unified inbox.
  • You work on Web, Ios, Android.
  • You also want whatsapp integration.
DelightChat review

Choose GanttPRO if

  • You need gantt charts.
  • You also want resource management.
GanttPRO review

Questions people ask

Is DelightChat or GanttPRO better?
Neither clearly leads. DelightChat starts at $29/month and GanttPRO at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, DelightChat or GanttPRO?
DelightChat starts at $29/month and GanttPRO at On request.
Does DelightChat or GanttPRO run on more platforms?
DelightChat runs on Web, Ios, Android. GanttPRO runs on Web.
What is DelightChat best used for?
DelightChat is most often used for e-commerce support, whatsapp marketing, order inquiries, social commerce. Of those, e-commerce support and whatsapp marketing are not what GanttPRO is typically brought in for.
What can DelightChat do that GanttPRO cannot?
DelightChat covers Unified inbox, WhatsApp integration, Instagram DM, Facebook Messenger. GanttPRO covers Gantt charts, Resource management, Time tracking, Dependencies. Both handle Web support.

Answered from the vendors’ own pages

DelightChat: What channels does DelightChat support for customer communication?

DelightChat unifies WhatsApp, Instagram DMs, Facebook Messenger, email, and live website chat into a single inbox for managing customer conversations.

Source
DelightChat: Does DelightChat work with Shopify?

Yes, DelightChat has deep Shopify integration allowing you to view and modify order data while responding to customers, with automatic contact creation for new orders.

Source
DelightChat: Does DelightChat include WhatsApp marketing beyond support?

Yes, DelightChat includes a WhatsApp Marketing suite for sending broadcasts, automating abandoned cart recovery, and sending order tracking notifications.

Source
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Related pages

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