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Software · head to head

Front vs Toggl Plan

Front logo

Front

Software

Where teams collaborate on customer communication

From
$25/month per seat
Rated
-
Full reviewWebsite
Toggl Plan logo

Toggl Plan

Software

Beautiful team planning and project timelines

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Toggl Plan has a free tier, so it costs nothing to try first.
  • Each has a real cost: Front starter tier limited to single-channel support; omnichannel support requires Professional tier; Toggl Plan limited day-to-day task management features compared to full-featured alternatives
  • They diverge on capability: Front covers Shared inbox, Toggl Plan covers Timeline planning.

Where they differ

Only the attributes on which Front and Toggl Plan actually diverge.

Attributes where Front and Toggl Plan differ
AttributeFrontToggl Plan
Starting price$25/month per seatFree
Pricing modelsubscriptionUnknown
Free tierNoYes
PlatformsCloud-based SaaSWeb, iOS, Android
Founded20132006

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Front

  • Shared inbox
  • Email collaboration
  • Omnichannel messaging
  • Analytics
  • Workflows
  • Integrations
  • Salesforce
  • HubSpot

Only in Toggl Plan

  • Timeline planning
  • Team availability
  • Milestones
  • Drag-and-drop
  • Workload management
  • Google Calendar
  • GitHub
  • Toggl Track

Both cover

  • Slack
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Front

  • Multi-team customer support across email, chat, SMS channelsnot Toggl Plan
  • Enterprises using AI to resolve complex multi-step customer requestsnot Toggl Plan

Toggl Plan

  • Schedulingnot Front
  • Appointment bookingnot Front
  • Time trackingnot Front
  • Resource managementnot Front
  • Team coordinationnot Front

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Front

  • Starter tier limited to single-channel support; omnichannel support requires Professional tier
  • AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
  • Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
  • Advanced analytics excluded from Starter tier

Toggl Plan

  • Limited day-to-day task management features compared to full-featured alternatives
  • Many teams run Toggl Plan alongside another tool for comprehensive project tracking
  • Starter plan limited to five users maximum

Pricing, plan by plan

Front

$25/month per seat

No published plan breakdown. See the Front review.

Toggl Plan

Free
  • FreeFree
    • Basic timeline view
  • Starter$10/month
    • Up to 5 users
    • Gantt charts
    • Integrations
  • Business$25/month
    • Unlimited users
    • Advanced features
    • Full integrations

Which should you pick?

Choose Front if

  • You need shared inbox.
  • You work on Cloud-based SaaS.
  • You also want email collaboration.
Front review

Choose Toggl Plan if

  • You need timeline planning.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want team availability.
Toggl Plan review

Questions people ask

Is Front or Toggl Plan better?
Neither clearly leads. Front starts at $25/month per seat and Toggl Plan at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Front or Toggl Plan?
Toggl Plan has a free tier; the other does not. Paid plans start at $25/month per seat for Front and Free for Toggl Plan.
Does Front or Toggl Plan run on more platforms?
Front runs on Cloud-based SaaS. Toggl Plan runs on Web, iOS, Android.
Can I use Toggl Plan for free?
Yes. Toggl Plan has a free tier, so you can try it without paying. Front starts at $25/month per seat.
What is Front best used for?
Front is most often used for multi-team customer support across email, chat, sms channels, enterprises using ai to resolve complex multi-step customer requests. Of those, multi-team customer support across email, chat, sms channels and enterprises using ai to resolve complex multi-step customer requests are not what Toggl Plan is typically brought in for.
What can Front do that Toggl Plan cannot?
Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics. Toggl Plan covers Timeline planning, Team availability, Milestones, Drag-and-drop. Both handle Slack, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Toggl Plan: What are Toggl Plan's pricing tiers?

Toggl Plan has a free tier for individuals, Starter plan at $10 per user per month for up to five users, and Business plan at $25 per user per month with unlimited features.

Source
Toggl Plan: Does Toggl Plan include time tracking?

Toggl Plan integrates with Toggl Track for time tracking, allowing you to start timers directly from tasks, though time tracking is not natively built into Toggl Plan.

Source
Toggl Plan: What is Toggl Plan's main strength?

Toggl Plan excels at visual Gantt chart scheduling with drag-and-drop task management, timeline views, and workload visualization for teams.

Source
Toggl Plan: Can Toggl Plan handle day-to-day task management?

Toggl Plan has limited day-to-day task management compared to full project management suites, making teams often run it alongside other task management tools.

Source
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Related pages

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