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CRM & Sales · head to head

Freshsales vs Less Annoying CRM

F

Freshsales

CRM & Sales

Smart CRM for growing businesses

From
$19/month
Rated
-
Full reviewWebsite
Less Annoying CRM logo

Less Annoying CRM

CRM & Sales

Simple CRM built by small business experts

From
$30/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Freshsales contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price; Less Annoying CRM there is no free tier, only a single $15 per user per month price
  • They diverge on capability: Freshsales covers Lead scoring, Less Annoying CRM covers Task tracking.

Where they differ

Only the attributes on which Freshsales and Less Annoying CRM actually diverge.

Attributes where Freshsales and Less Annoying CRM differ
AttributeFreshsalesLess Annoying CRM
Starting price$19/month$30/month
Founded20102006

Identical on both: pricing model (subscription), free tier (No), platforms (Web, Ios, Android), user rating (Not yet rated), category (CRM & Sales).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Freshsales

  • Lead scoring
  • Sales pipeline
  • Activity tracking
  • Email sync
  • AI insights
  • Workflow automation
  • Gmail
  • Outlook

Only in Less Annoying CRM

  • Task tracking
  • Pipeline management
  • Email integration
  • Mobile app
  • Reporting
  • Mailchimp
  • Zapier
  • Google Calendar

Both cover

  • Contact management
  • GDPR
  • Cloud deployment
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Freshsales

  • Sales CRM with built in email, phone and chatnot Less Annoying CRM
  • Managing deals, pipelines and sales sequencesnot Less Annoying CRM

Less Annoying CRM

  • Simple contact and pipeline management for small businessesnot Freshsales
  • Tracking follow ups and notes against contacts without configurationnot Freshsales

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Freshsales

  • Contact scoring, sales sequences and territory management require the Pro plan at $39 per user per month, more than four times the Growth price
  • Forecasting insights, custom modules, sandbox and audit logs are Enterprise only at $59 per user per month
  • Every published price requires annual billing
  • The Freddy AI agent is billed separately at $49 per 100 sessions
  • Branded documents are a further $19 per user add on
  • No contact limits are stated for any tier on the pricing page

Less Annoying CRM

  • There is no free tier, only a single $15 per user per month price
  • File storage is capped at 25 GB per user
  • The vendor advises staying below 50,000 total contacts, so very large databases sit outside the intended use even though no hard limit is enforced

Pricing, plan by plan

Freshsales

$19/month
  • Starter$19/month
    • Contact & account management
    • Pipeline management
  • Growth$39/month
    • Everything in Starter
    • Sales automation
    • Territory management
  • Pro$65/month
    • Everything in Growth
    • Forecasting
    • Advanced customization

Less Annoying CRM

$30/month
  • Standard$30/month
    • Contact management
    • Task management
    • Mobile app
  • Pro$50/month
    • Everything in Standard
    • Email automation
    • Reporting
  • Business$100/month
    • Everything in Pro
    • Advanced customization
    • API access

Which should you pick?

Choose Freshsales if

  • You need lead scoring.
  • You work on Web, Ios, Android.
  • You also want sales pipeline.
Freshsales review

Choose Less Annoying CRM if

  • You need task tracking.
  • You work on Web, Ios, Android.
  • You also want pipeline management.
Less Annoying CRM review

Questions people ask

Is Freshsales or Less Annoying CRM better?
Neither clearly leads. Freshsales starts at $19/month and Less Annoying CRM at $30/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Freshsales or Less Annoying CRM?
Freshsales starts at $19/month and Less Annoying CRM at $30/month.
Does Freshsales or Less Annoying CRM run on more platforms?
Both run on Web, Ios, Android, so platform support will not decide this one for you.
What is Freshsales best used for?
Freshsales is most often used for sales crm with built in email, phone and chat, managing deals, pipelines and sales sequences. Of those, sales crm with built in email, phone and chat and managing deals, pipelines and sales sequences are not what Less Annoying CRM is typically brought in for.
What can Freshsales do that Less Annoying CRM cannot?
Freshsales covers Lead scoring, Sales pipeline, Activity tracking, Email sync. Less Annoying CRM covers Task tracking, Pipeline management, Email integration, Mobile app. Both handle Contact management, GDPR, Cloud deployment, Web support.
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