Marketing & Analytics · head to head
Fathom Analytics vs Totango

Fathom Analytics
Marketing & Analytics
Website analytics made simple
- From
- $14/month
- Rated
- -
The short version
- Only Totango has a free tier, so it costs nothing to try first.
- Each has a real cost: Fathom Analytics there is no free tier, only a 7 day trial; Totango user interface is unintuitive and outdated, making workflows more time-consuming than necessary
- They diverge on capability: Fathom Analytics covers Page view tracking, Totango covers SuccessBLOCs.
Where they differ
Only the attributes on which Fathom Analytics and Totango actually diverge.
| Attribute | Fathom Analytics | Totango |
|---|---|---|
| Starting price | $14/month | Free |
| Free tier | No | Yes |
| Category | Marketing & Analytics | Customer Success |
| Founded | 2014 | 2010 |
Identical on both: pricing model (subscription), platforms (Web), user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Fathom Analytics
- Page view tracking
- Goal tracking
- Real-time analytics
- Referrer tracking
- Privacy-focused
- GDPR compliant
- Cloud deployment
- 20+ languages language support
Only in Totango
- SuccessBLOCs
- Health monitoring
- Customer segments
- Engagement campaigns
- Success workflows
- Salesforce
- HubSpot
- Zendesk
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Fathom Analytics
- Privacy-focused web analytics without cookie bannersnot Totango
- A lightweight Google Analytics replacementnot Totango
- Tracking many sites from one accountnot Totango
- Long-term historical reporting while subscribednot Totango
Totango
- Customer Successnot Fathom Analytics
- Adoptionnot Fathom Analytics
- Engagementnot Fathom Analytics
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Fathom Analytics
- There is no free tier, only a 7 day trial
- Priced on pageviews, from $45 a month at the 500,000 pageview level
- Custom events count against the pageview allowance rather than being tracked separately
- Site allowances come in packs, with additional 50-site packs at $10 a month
- Data is retained forever only while the subscription is active
Totango
- User interface is unintuitive and outdated, making workflows more time-consuming than necessary
- SuccessBLOCs are rigid and confusing to configure despite being marketed as flexible
- Platform experiences performance issues with occasional slowness and bugs
- Timeline view only allows searching subject lines, not full activity or note content
- Pricing can be prohibitive for startups with uncertain immediate ROI
Pricing, plan by plan
Fathom Analytics
$14/month- Starter$14/month
- Unlimited page views
- 1 site
- Real-time analytics
Totango
Free- StarterFree
- Basic health scores
- Up to 100 accounts
- Growth$249/month
- Unlimited accounts
- Campaigns
- Playbooks
Which should you pick?
Choose Fathom Analytics if
- You need page view tracking.
- You also want goal tracking.
Choose Totango if
- You need successblocs.
- You want to start without paying.
- You also want health monitoring.
Questions people ask
- Is Fathom Analytics or Totango better?
- Neither clearly leads. Fathom Analytics starts at $14/month and Totango at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Fathom Analytics or Totango?
- Totango has a free tier; the other does not. Paid plans start at $14/month for Fathom Analytics and Free for Totango.
- Does Fathom Analytics or Totango run on more platforms?
- Both run on Web, so platform support will not decide this one for you.
- Can I use Totango for free?
- Yes. Totango has a free tier, so you can try it without paying. Fathom Analytics starts at $14/month.
- What is Fathom Analytics best used for?
- Fathom Analytics is most often used for privacy-focused web analytics without cookie banners, a lightweight google analytics replacement, tracking many sites from one account, long-term historical reporting while subscribed. Of those, privacy-focused web analytics without cookie banners and a lightweight google analytics replacement are not what Totango is typically brought in for.
- What can Fathom Analytics do that Totango cannot?
- Fathom Analytics covers Page view tracking, Goal tracking, Real-time analytics, Referrer tracking. Totango covers SuccessBLOCs, Health monitoring, Customer segments, Engagement campaigns. Both handle Web support.
Answered from the vendors’ own pages
Totango: What data sources can Totango connect to?
Totango aggregates customer data from various sources to provide a holistic view of customer health, engagement, satisfaction, and product usage. It integrates with CRM systems, product analytics, and support platforms.
SourceTotango: What is Totango's pricing model?
Totango uses revenue-oriented pricing based on customer revenue under management and value realization, rather than purely seat-based licensing. Pricing varies based on specific implementation and feature requirements.
SourceRelated pages
More on Fathom Analytics
Other head to heads
- Fathom Analytics vs Crazy Egg
- Fathom Analytics vs Ruler Analytics
- Fathom Analytics vs Northbeam
- Fathom Analytics vs VWO
- Fathom Analytics vs Attribution
- Fathom Analytics vs Countly
- Fathom Analytics vs Dreamdata
- Fathom Analytics vs Google Analytics
- Fathom Analytics vs Triple Whale
- Fathom Analytics vs AB Tasty
- Fathom Analytics vs Adobe Analytics
- Fathom Analytics vs Adverity
- Fathom Analytics vs Convert
- Fathom Analytics vs Datorama
- Fathom Analytics vs Funnel.io
- Fathom Analytics vs Google Optimize
- Fathom Analytics vs Improvado
- Fathom Analytics vs June
- Fathom Analytics vs Aviso
- Fathom Analytics vs ChurnZero
- Fathom Analytics vs Planhat
- Fathom Analytics vs Catalyst
- Fathom Analytics vs Custify
- Fathom Analytics vs CustomerSuccessBox
- Fathom Analytics vs SmartKarrot
- Fathom Analytics vs Vitally
- Fathom Analytics vs Akita
- Fathom Analytics vs Amity
- Fathom Analytics vs Apttus
- Fathom Analytics vs Better Proposals
- Fathom Analytics vs Chorus.ai
- Fathom Analytics vs ClientPoint
- Fathom Analytics vs ClientSuccess
- Fathom Analytics vs Conga
- Fathom Analytics vs Kapta
- Fathom Analytics vs Lessonly
- Totango vs Crazy Egg
- Totango vs Ruler Analytics
- Totango vs Northbeam
- Totango vs VWO
- Totango vs Attribution
- Totango vs Countly
- Totango vs Dreamdata
- Totango vs Google Analytics
- Totango vs Triple Whale
- Totango vs AB Tasty
- Totango vs Adobe Analytics
- Totango vs Adverity
- Totango vs Convert
- Totango vs Datorama
- Totango vs Funnel.io
- Totango vs Google Optimize
- Totango vs Improvado
- Totango vs June
- Totango vs Aviso
- Totango vs ChurnZero
- Totango vs Planhat
- Totango vs Catalyst
- Totango vs Custify
- Totango vs CustomerSuccessBox
- Totango vs SmartKarrot
- Totango vs Vitally
- Totango vs Akita
- Totango vs Amity
- Totango vs Apttus
- Totango vs Better Proposals
- Totango vs Chorus.ai
- Totango vs ClientPoint
- Totango vs ClientSuccess
- Totango vs Conga
- Totango vs Kapta
- Totango vs Lessonly

