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Software · head to head

eClinicalWorks vs Amwell

eClinicalWorks logo

eClinicalWorks

Software

Comprehensive EHR and practice management platform

From
On request
Rated
-
Full reviewWebsite
A

Amwell

Software

Telehealth platform connecting patients with providers

From
$99/visit
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: eClinicalWorks pricing details not disclosed on website; requires sales consultation or demo; Amwell listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited
  • They diverge on capability: eClinicalWorks covers Electronic Health Records, Amwell covers Video Consultations.

Where they differ

Only the attributes on which eClinicalWorks and Amwell actually diverge.

Attributes where eClinicalWorks and Amwell differ
AttributeeClinicalWorksAmwell
Starting priceOn request$99/visit
Pricing modelUnknownsubscription
PlatformsWeb, Cloud-basedWeb, Mobile
Founded19992002

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in eClinicalWorks

  • Electronic Health Records
  • Practice Management
  • Revenue Cycle
  • Patient Portal
  • ePrescribing
  • Telehealth
  • HL7
  • FHIR

Only in Amwell

  • Video Consultations
  • Phone Consultations
  • Mental Health Services
  • Prescription Services
  • Digital Prescriptions
  • EHR Systems
  • Health Plans

Both cover

  • HIPAA
  • SOC2
  • Cloud deployment
  • Web support
  • Mobile support

What people use each for

The jobs each tool is most often brought in to do.

eClinicalWorks

  • EHR and practice management for multi-specialty medical practicesnot Amwell
  • Patient engagement through telehealth (healow) and secure messagingnot Amwell
  • Revenue cycle management with 98%+ first-pass acceptance ratenot Amwell
  • AI-powered clinical documentation with Sunoh.ai medical scribenot Amwell

Amwell

  • Patient Carenot eClinicalWorks
  • Medical Recordsnot eClinicalWorks
  • Practice Managementnot eClinicalWorks
  • Telehealthnot eClinicalWorks

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

eClinicalWorks

  • Pricing details not disclosed on website; requires sales consultation or demo
  • No published technical system requirements specified
  • Cloud-based solution requires reliable internet connectivity for clinics

Amwell

  • Listed on UK G-Cloud 14 at £6.25 per user for SilverCloud by Amwell, submitted directly by American Well Corporation UK Limited

Pricing, plan by plan

eClinicalWorks

On request

No published plan breakdown. See the eClinicalWorks review.

Amwell

$99/visit
  • On-Demand Visit$99/visit
    • 24/7 availability
    • Board-certified doctors
    • Digital prescriptions

Which should you pick?

Choose eClinicalWorks if

  • You need electronic health records.
  • You work on Web, Cloud-based.
  • You also want practice management.
eClinicalWorks review

Choose Amwell if

  • You need video consultations.
  • You work on Web, Mobile.
  • You also want phone consultations.
Amwell review

Questions people ask

Is eClinicalWorks or Amwell better?
Neither clearly leads. eClinicalWorks starts at On request and Amwell at $99/visit, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, eClinicalWorks or Amwell?
eClinicalWorks starts at On request and Amwell at $99/visit.
Does eClinicalWorks or Amwell run on more platforms?
eClinicalWorks runs on Web, Cloud-based. Amwell runs on Web, Mobile.
What is eClinicalWorks best used for?
eClinicalWorks is most often used for ehr and practice management for multi-specialty medical practices, patient engagement through telehealth (healow) and secure messaging, revenue cycle management with 98%+ first-pass acceptance rate, ai-powered clinical documentation with sunoh.ai medical scribe. Of those, ehr and practice management for multi-specialty medical practices and patient engagement through telehealth (healow) and secure messaging are not what Amwell is typically brought in for.
What can eClinicalWorks do that Amwell cannot?
eClinicalWorks covers Electronic Health Records, Practice Management, Revenue Cycle, Patient Portal. Amwell covers Video Consultations, Phone Consultations, Mental Health Services, Prescription Services. Both handle HIPAA, SOC2, Cloud deployment, Web support.
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